Oliver Spencer Reviews 

768
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the premium fabrics, stylish designs, and comfortable fit found across a wide range of available garments. Shoppers also appreciate the remarkably fast, reliable delivery service and the careful, neat packaging that makes receiving every online order feel like a wonderful treat. Furthermore, the support team is described as extremely helpful and efficient whenever customers require assistance or need to process smooth returns. Some reviewers were not happy with delivery delays, noting that shipping took an unexpectedly long time or encountered frustrating courier problems.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the stunning quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the premium fabrics... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast, efficient, and helpful... See more

User experience

Reviewers express satisfaction regarding user experience, noting that ordering online is a breeze with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used to buy a lot of clothes from Nigel Hall's shops but since he stopped trading it has been a relief and joy to discover Oliver Spencer. My entire wardrobe is being taken over by jumpers, jackets... See more

Rated 5 out of 5 stars

Order 2 pairs of Oliver Spencer Fishtail Trousers. Well-packaged, quick delivery. I buy a couple of pairs of these every few years, and they continue to deliver each time. Great fit and quality.

Rated 5 out of 5 stars

Excellent quality goods. At this point I buy shirts almost exclusively from Oliver Spencer - I really don’t think there’s anyone better.

Rated 5 out of 5 stars

As always,excellent quality of design,construction,fabrics from Oliver Spencer. Environmentally sustainable,ethical work practices,locally sourced and made clothing. Faultless customer service. Ev... See more


Company details

  1. Fashion Designer
  2. also in
  3. Men's Clothing Store

Information provided by various external sources

Mens designer clothes. Modern fits with classic quality construction. Designed in London by Oliver Spencer and made in England and the EU.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

768 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(768)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality and Smooth Purchase — Sale Ad Was a Bit Misleading

Review: I’m a returning Oliver Spencer customer and especially love your shirts. The website checkout was smooth; I waited for the end-of-sale and ended up with high-quality pieces at a fair price—very happy overall.

One disappointment: the Instagram sale ad included a shirt that wasn’t actually on sale, and it showed at full price when I clicked through. It would be great if promo ads only featured items that are in the sale or clearly marked any exceptions.

Aside from that, excellent experience—I’ll be back.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Oliver Spencer's customer service agent Katie did a superb job of handling a problem with my original order. She solved it rapidly and to my complete satisfaction. I also was very pleased with the quality of the item I ordered.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

What a joy!!!

Buying from Oliver Spencer was a real joy. They let me know more or less when my order would arrive and when I received it I noticed it was packed with great care. The coat is absolutely gorgeous and I’m so very glad I bought it.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Katie was a real star

Katie was a real star - helped me resolve my issue with a lost order item super efficiently- and made it fun, too!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great Woven Cotton Jumper

Great Cotton Jumper. Superbly packaged and arrived within days.
Outstanding features include, a woven pattern making it a distinctive Oliver Spencer design. Wonderful creative use of materials and colour.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Stylish clothing

Lovely to see a shop selling sustainable clothing. I had been looking at the brown corduroy jacket for a while and then it went in the sale, so decided to snap it up. I was not disappointed, fantastic style and quality. Ordered two sizes online, kept the smaller one. Jacket arrived well packaged and protected. Easy to return the one I didn’t want. Very happy customer, looking forward to wearing the jacket.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great clothing + great experience

I’ve bought several pieces (mainly suits and outerwear) from Oliver Spencer over the years, and I routinely get positive feedback from people while walking around in Manhattan. The pieces are well made, use quality fabric and finishings, and are relatively affordable given the European manufacturing. Shipping has always been extremely fast, and I’ve never had an issue with the size charts, which always provide accurate measurements in addition to sound advice regarding when to size up or down (which is something a lot of other brands could learn from!).

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Staff

Have always had a pleasant experience shopping here over the years. Every neighbourhood need a shop like this.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Great shopping experience, as ever. Very helpful and attentive staff. Some exceptional clothing at the moment and the fit for me at 6’4” seems to be better than ever on most items. Could have spent a fortune in there!

August 10, 2025
Unprompted review

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