Oliver Spencer Reviews 

768
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the premium fabrics, stylish designs, and comfortable fit found across a wide range of available garments. Shoppers also appreciate the remarkably fast, reliable delivery service and the careful, neat packaging that makes receiving every online order feel like a wonderful treat. Furthermore, the support team is described as extremely helpful and efficient whenever customers require assistance or need to process smooth returns. Some reviewers were not happy with delivery delays, noting that shipping took an unexpectedly long time or encountered frustrating courier problems.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the stunning quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the premium fabrics... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast, efficient, and helpful... See more

User experience

Reviewers express satisfaction regarding user experience, noting that ordering online is a breeze with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used to buy a lot of clothes from Nigel Hall's shops but since he stopped trading it has been a relief and joy to discover Oliver Spencer. My entire wardrobe is being taken over by jumpers, jackets... See more

Rated 5 out of 5 stars

Order 2 pairs of Oliver Spencer Fishtail Trousers. Well-packaged, quick delivery. I buy a couple of pairs of these every few years, and they continue to deliver each time. Great fit and quality.

Rated 5 out of 5 stars

Excellent quality goods. At this point I buy shirts almost exclusively from Oliver Spencer - I really don’t think there’s anyone better.

Rated 5 out of 5 stars

As always,excellent quality of design,construction,fabrics from Oliver Spencer. Environmentally sustainable,ethical work practices,locally sourced and made clothing. Faultless customer service. Ev... See more


Company details

  1. Fashion Designer
  2. also in
  3. Men's Clothing Store

Information provided by various external sources

Mens designer clothes. Modern fits with classic quality construction. Designed in London by Oliver Spencer and made in England and the EU.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

768 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(768)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought two pairs of beautiful sandals…

I bought two pairs of beautiful sandals in the sale back in March. Unfortunately one of the pairs I only just realised had two left feet! I contacted the team via email and Katie couldn't have been more helpful immediately issuing a full refund while also asking the distribution team to search for the missing right foot.

They couldn't find the missing shoe, but did have one on the size above which is now on it's way - fingers crossed 😀

The customer service is excellent and I wouldn't hesitate to shop there again.

July 10, 2025
Unprompted review
Rated 3 out of 5 stars

One of the buttons fell off my jacket…

One of the buttons fell off my jacket on arrival. Otherwise great service as ever

June 20, 2025
Unprompted review
Oliver Spencer logo

Reply from Oliver Spencer

Dear Benjamin,

We're so sorry to hear that one of the buttons fell off your jacket. This is not the high levels of quality that we aim for.

So our customer care team can help support you with this, please drop us an email at info@oliverspencer.co.uk

Thank you,

Team OS

Rated 5 out of 5 stars

I have a number of OS pieces

I have a number of OS pieces. Well designed, good quality materials and manufacturing. Worth the investment.
Online logistics is very good. Happy to recommend.

June 6, 2025
Unprompted review
Rated 4 out of 5 stars

Very good styles, colours could be bolder.

The quality and styles and fabrics are great, but the colours eg ochre overshirt , or rusty orange , are slightly less vibrant and bold than seemed on the website . I would like more range of colour as well, if the colour dyeing is good.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of quality men’s…

Great selection of quality men’s clothing at a very competitive price. Staff are also excellent and when you finally leave the shop you feel stratified that you have come away with the right choice.
M

May 2, 2025
Unprompted review

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