I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
Company replied
I understand to choose the holiday house (not a small amount of money) is much about personal taste, but Jacqueline helped me explore some options and gave her advice for different options, very profe... See more
Company replied
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
Company replied
Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We are just completing the booking process
We are just completing the process of booking our holiday. The website has been very easy to navigate and informative, and follow up queries were sorted out efficiently and immediately by Alberto when we called.
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Dear Neil,
Thank you for your kind feedback! We’re delighted to hear that you found the website easy to use and that Alberto was able to resolve your queries so efficiently.
We hope you have a fantastic holiday and look forward to welcoming you!
Best wishes,
Oliver's Travels
Easy to use website
Easy to use website. Appreciate ability to reserve property for 48 hours without obligation. Booking was handled well by Samantha and Alberto.
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re glad you found the website easy to use and valued the 48-hour hold option. It’s great to hear that Samantha and Alberto handled your booking so well.
We hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Villa booking
Good selection of villas and helpful staff especially Samanta Shahmani.
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your kind feedback! We’re delighted to hear you enjoyed our villa selection and that Samanta was especially helpful. We hope you have a wonderful stay!
Best wishes,
Oliver's Travels
Samanta and Aythami were of great help…
Samanta and Aythami were of great help sorting out my booking for a large party heading to Norfolk in the summer. Well done guys for a job well done.
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Hi Simon,
Thank you for your lovely feedback! We’re so pleased to hear that Samanta and Aythami were able to help smoothly organise your booking for a large group.
We’ll be sure to pass on your kind words, and we hope you have a fantastic summer trip to Norfolk!
Best wishes,
Oliver's Travels
As a villa owner on Crete
As a villa owner on Crete, we are very happy with the services Oliverstravel provides when renting out our property. The contact is always direct and personal. Great assistance, also transparent pricing and no surprises. We love Oliver’s travel.
Ps last contact with Constance was very good!
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Hi Rudi,
Thank you so much for your kind feedback! We’re delighted to hear that you’re happy with the service we provide and that you value the direct, personal contact and transparent pricing.
We’ll be sure to pass your praise on to Constance.
We truly appreciate your trust and love working with you.
Best wishes,
Oliver's Travels
Our 3rd booking because so easy to find the right fit!
This is our third holiday booked with Oliver's Travels. Their filters make it so easy to find the right place for us, especially balancing multi-generational needs. I like that I can book a place on hold for 48 hours while I confirm with our larger group without being charged. Thanks to Alberto for making the booking confirmation quick and easy!
February 2, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you so much for your continued trust! We’re delighted to hear that our filters and 48-hour hold option make finding the perfect fit for your multi-generational trips so easy. We’ll be sure to pass your thanks on to Alberto, and we look forward to helping you plan many more wonderful holidays.
Best wishes,
Oliver's Travels
Harry has handled my option on a villa…
Harry has handled my option on a villa impeccably, answering all my questions and clarifying everything we need to take into consideration with small children.
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Hi Adrian,
Thank you for your kind feedback! We’re delighted to hear that Harry handled your villa option so impeccably and was able to clearly address all your questions, especially with the needs of small children in mind.
We look forward to helping you plan a wonderful family holiday!
Best wishes,
Oliver's Travels
booking
experience up till now, goes as far as the booking procedure. we were helped by Jaqueline who was very correct, prompt and informative. if she sets the standard, we are confident for the rest of our holiday
February 3, 2026
Unprompted review
Reply from Oliver's Travels
Hi Michael,
Thank you for your lovely feedback! We’re thrilled to hear that Jacqueline provided prompt, informative, and professional support. We look forward to helping make the rest of your holiday just as seamless and enjoyable!
Best wishes,
Oliver's Travels
Maderia Booking
Chiara called back after making the booking to check if we had any queries and see if we had all we needed, Very helpful and clear and nice to deal with a person rather than automated respone
February 1, 2026
Unprompted review
Reply from Oliver's Travels
Hi Andrew,
Thank you for your kind words! We’re delighted to hear that Chiara provided clear and helpful support, and that you appreciated speaking with a real person. We hope you have a wonderful stay in Madeira!
Best wishes,
Oliver's Travels
Excellent customer service.
Excellent customer service.
Chiara was very proactive at reaching out to us through telephone and email to see if she could answer any questions we had, given we had provisionally booked a villa.
Through our conversations and timely responses to questions we secured a better and alternative villa at a great price.
Thank you so much.
February 2, 2026
Unprompted review
Reply from Oliver's Travels
Hi David,
Thank you for your wonderful feedback! We’re delighted to hear that Chiara was so proactive and helpful in guiding you to the perfect villa. It’s fantastic that everything worked out so well, and we hope you have an amazing stay.
Best wishes,
Oliver's Travels
Working with Jacqueline at Oliver’s…
Working with Jacqueline at Oliver’s Travel made planning a trip easy! Her responsive messages were always professional and she addressed my questions/concerns. I had a very specific request for our villa rental and she made sure this was answered. The website is easy to navigate and provides important details when trying to plan family travel.
February 2, 2026
Unprompted review
Reply from Oliver's Travels
Hi Amy,
Thank you for your wonderful feedback! We’re thrilled to hear that Jacqueline made planning your trip so easy and that she was able to address all your questions and specific requests.
We hope you have a fantastic holiday!
Best wishes,
Oliver's Travels
Chiara has been so helpful so far in…
Chiara has been so helpful so far in securing our booking and liaising with the owner. I look forward to working with the team to finalise our trip and to seeing the villa in July.
February 1, 2026
Unprompted review
Reply from Oliver's Travels
Hi Anna,
Thank you for your kind words! We’re delighted to hear that Chiara has been so helpful in securing your booking. We look forward to assisting you with the rest of your plans and hope you have a wonderful stay at the villa in July!
Best wishes,
Oliver's Travels
Just great
I have found Oliver's Travels online booking system, easy, straight forward and simple to use. The communication both pre and post booking has been excellent with a specific shout out to Anete who has been fantastic.
February 1, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your wonderful feedback! We’re thrilled to hear that our booking system was easy to use and that Anete provided such fantastic support. We look forward to helping you plan more amazing holidays!
Best wishes,
Oliver's Travels
Our travels with Oliver Travels …
Anete called once booking had been made to confirm everything. Very friendly and efficient.
Would definitely use again.
January 30, 2026
Unprompted review
Reply from Oliver's Travels
Hi Alexandra,
Thank you for your kind words! We’re delighted to hear that Anete made the booking process friendly and efficient. We look forward to helping you plan your next holiday!
Best wishes,
Oliver's Travels
I booked the Villa Alonza
I booked the Villa Alonza, with Samanta Shahmani and it couldn't have been easier.
Great company
thank you.
David Dagley
January 12, 2026
Unprompted review
Reply from Oliver's Travels
Hi David,
Thank you for your kind words, David! We’re delighted to hear that Samanta made your booking so easy.
We hope you have a fantastic stay and look forward to helping with future holidays!
Best wishes,
Oliver's Travels
Nice communication
We booked a fantastic villa here for the second time with our family. Nicola and Samantha responded quickly to our questions, and the booking was processed quickly. We're looking forward to our next stay!
February 1, 2026
Unprompted review
Reply from Oliver's Travels
Hi Jacqueline,
Thank you for your lovely review! We’re thrilled to hear that Nicola and Samantha provided such prompt and helpful support. It’s wonderful to welcome you back for a second stay, and we hope you have another fantastic holiday with your family!
Best wishes,
Oliver's Travels
Thank you Anete for a very smooth and…
Thank you Anete for a very smooth and helpful booking process.
February 1, 2026
Unprompted review
Reply from Oliver's Travels
Hi Paul,
Thank you for your kind words! We’re delighted to hear that Anete made the booking process smooth and helpful.
We hope you have a wonderful holiday!
Best wishes,
Oliver's Travels
The booking process couldn’t be easier
The booking process couldn’t be easier. Really responsive team. This year Anete was super helpful with booking 2 places for me as my family is planning a two stop holiday. The places I’ve stayed have always been fantastic.
January 24, 2026
Unprompted review
Reply from Oliver's Travels
Hi Rosie,
Thank you for your lovely feedback! We’re delighted to hear that the booking process was so easy and that Anete was able to help you smoothly arrange your two-stop holiday. It’s wonderful to know you’ve always enjoyed your stays, and we truly appreciate your continued trust.
Best wishes,
Oliver's Travels
Oliver’s Travels are outstanding!
As always a great experience with Oliver’s Travels. They really are a cut above & make evening so easy. We know we can trust Oliver’s to give a great holiday & be so helpful. Anete was wonderful & so responsive. Would highly recommend!
February 1, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you so much for your fantastic review! We’re thrilled to hear that you continue to have such great experiences with us and that Anete was so responsive and helpful.
Your trust and recommendation mean a great deal to us, and we look forward to helping you plan many more wonderful holidays.
Best wishes,
Oliver's Travels
Service Experience
The reservation process and service are first class, and the personal attention to detail and responsiveness of Alberto enhanced our experience. We would have no hesitation in recommending Oliver's Travels to our friends
January 26, 2026
Unprompted review
Reply from Oliver's Travels
Hi Graeme,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed a first-class reservation process and that Alberto’s attentive and responsive service made a positive difference.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Best wishes,
Oliver's Travels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.