I stumbled upon Oliver’s Travels while looking for a property in Norfolk. The website is excellent and easy to use and the selection of properties is both beautiful and practical. I made an on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Francesco was so helpful. This was our first time booking a villa through Oliver’s Travels and we needed some ideas and inspiration. Francesco sourced a list of suitable locations, all within budget... See more
Company replied
I understand to choose the holiday house (not a small amount of money) is much about personal taste, but Jacqueline helped me explore some options and gave her advice for different options, very profe... See more
Company replied
Booking through Oliver's Travels is so smooth and such a pleasure. No hassle at all either phoning or emailing them. Having dealt with Francesco firstly and then amending our booking to add an extra... See more
Company replied
Company details
Written by the company
Oliver's Travels brings you over 9000, unique and quirky villa holidays and chateaux to rent across UK, France, Italy, Spain, Greece, Croatia, Portugal, Cyprus and the Caribbean.
Contact info
Chester House, 1-3 Kennington Park Rd, Brixton Rd, SW9 6DE, London, United Kingdom
- 03338880205
- info@oliverstravels.com
- oliverstravels.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked an apartment in Barcelona
I booked an apartment in Barcelona. Anete was my contact. She was super. She responded promptly and professionally. I felt quite confident trusting Oliver's Travels and booking through them.
January 9, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your lovely review! We’re so pleased to hear that Anete provided such prompt and professional support and that you felt confident booking with us. We hope you have a fantastic stay in Barcelona!
Best wishes,
Oliver's Travels
Great customer service
I’ve booked through Oliver’s Travels several times over the years. I’m really impressed by the speed and helpfulness of the customer experience team. For my latest booking, Anete was the person who stood out.
January 25, 2026
Unprompted review
Reply from Oliver's Travels
Hi Tim,
Thank you for your continued support and kind feedback! We’re delighted to hear that our customer experience team has consistently impressed you.
We look forward to helping you with many more wonderful holidays to come.
Best wishes,
Oliver's Travels
Smooth and helpful booking process
This is our first time booking with Oliver's Travels and we are looking forward to our holiday in in April. The booking process has been so smooth due to efficient and very helpful staff. I appreciated the welcoming initial call from Anete to secure the booking and follow up email contact with Samanta who has responded so quickly to answer any queries I have had. Thank you!
January 31, 2026
Unprompted review
Reply from Oliver's Travels
Hi Sally,
Thank you for your lovely review! We’re delighted to hear that your first booking with us has been such a smooth experience. It’s great to know that Anete and Samanta were able to support you so efficiently.
We hope you have a fantastic holiday in April and look forward to being part of your plans!
Best wishes,
Oliver's Travels
Booking through OT
Samanta was so helpful and attentive, getting in touch almost immediately after the booking was made to provide additional information and booking details. We booked our holiday with Olivers Travels last year and the house was incredible so can't wait to try somewhere new, and know we are in safe hands with them. Thanks Samanta for your help.
January 27, 2026
Unprompted review
Reply from Oliver's Travels
Hi Tara,
Thank you for your wonderful review! We’re so pleased to hear that Samanta was helpful and attentive, and that you felt well looked after from the start. It’s great to know you enjoyed your previous stay with us, and we’re delighted to be helping you plan another fantastic holiday.
Wishing you a brilliant trip!
Best wishes,
Oliver's Travels
France - great customer service
We haven’t yet taken the holiday, which is in August. However, so far the direct customer service with Henry has been really helpful. Extremely polite and has double checked everything with us, before putting through our deposit. Thank you
January 27, 2026
Unprompted review
Reply from Oliver's Travels
Hi Amelia,
Thank you for your lovely feedback! We’re delighted to hear that Henry has been so helpful and attentive during the booking process. We hope you have a fantastic holiday in France this August!
Best wishes,
Oliver's Travels
Real people you can talk to
Great website, helpful and personal staff - called me straight away. Friendly and approachable. Great stuff!
Mark, Cathcart, Scotland
January 26, 2026
Unprompted review
Reply from Oliver's Travels
Hi Mark,
Thank you so much for your kind words! We’re thrilled to hear that our team was friendly, approachable, and able to assist you quickly. It’s always our goal to make the experience personal and stress-free, and we’re glad that came across. We really appreciate your support and hope to help you with more great holidays in the future!
Best wishes,
Oliver's Travels
First time booking with Oliver's…
First time booking with Oliver's Travels and its has been such a seamless process. Our agent, Veronica Scolaro, was super responsive to our questions and helped us secure the booking easily. Looking forward to our break later this year!
January 28, 2026
Unprompted review
Reply from Oliver's Travels
Hi Elizabeth,
Thank you so much for your wonderful review! We’re delighted to hear that your first experience with uswas seamless and that Veronica was able to assist you so effectively. We’re thrilled to have helped secure your booking and can’t wait for you to enjoy your upcoming break. Wishing you a fantastic stay later this year!
Best wishes,
Oliver's Travels
Lovely properties, quick and efficient to book
Alberto was very helpful and attentive. Thank you
January 25, 2026
Unprompted review
Reply from Oliver's Travels
Hi Ruth,
Thank you for your kind review! We’re delighted to hear that you found the properties lovely and the booking process quick and efficient. Alberto will be pleased to know his help and attentiveness made a difference.
We really appreciate your feedback!
Bets wishes,
Oliver's Travels
Customer service was really good and…
Customer service was really good and super friendly. Samanta was extremely helpful, covered all of the details I needed before booking and essentially secured the booking for me. Looking forward to the concierge service is this is the standard I should expect.
January 26, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you for your feedback! We’re delighted to hear that Samanta was so helpful and friendly and made the booking process smooth. We look forward to supporting you with our concierge service too!
Best wishes,
Oliver's Travels
Everything from searching for villas to…
Everything from searching for villas to working with their team to book has been wonderful. Alberto Gomez was super responsive and helpful. We are looking foward to our upcoming stay.
January 25, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you so much for your lovely review! We’re delighted to hear that everything from searching for villas to booking went so smoothly, and that Alberto was responsive and helpful throughout.
We truly appreciate your feedback and hope you have a fantastic upcoming stay!
Best wishes,
Oliver's Travels
Helpful, 5* service
Jacqueline was so helpful and was able to answer all my questions prior to booking.
January 6, 2026
Unprompted review
Reply from Oliver's Travels
Hi Gemma,
Thank you so much for your kind review! We’re delighted to hear that Jacqueline was able to answer all your questions and provide such helpful 5-star service. We truly appreciate your feedback and look forward to assisting you again!
Best wishes,
Oliver's Travels
Alberto Gomez gave great service for…
Alberto Gomez gave great service for our booking experience. Excellent.
January 26, 2026
Unprompted review
Reply from Oliver's Travels
Hi Julian,
Thank you for your feedback! We’re delighted to hear that Alberto provided excellent service and made your booking experience a great one. We truly appreciate your review and hope to assist you again soon!
Best wishes,
Oliver's Travels
Alberto did a super job thanks for the…
Alberto did a super job thanks for the support booking
January 24, 2026
Unprompted review
Reply from Oliver's Travels
Hi Lucy,
Thank you for your kind feedback! We’re delighted to hear that Alberto did a great job and provided excellent support with your booking. We really appreciate your review!
Best wishes,
Oliver's Travels
Second year booking with Oliver…
Second year booking with Oliver Travels. A brilliant company that are willing to help with finding you the right villa. A special shout out to Jacqueline who has helped us book this years family holiday. She has been amazing. A stress free holiday booking. Roll on August.
January 26, 2026
Unprompted review
Reply from Oliver's Travels
Hi Bridget,
Thank you so much for your lovely review! We’re delighted to hear that you’ve chosen to book with us for a second year and that the process was stress-free. Jacqueline will be thrilled to know she helped make booking your family holiday so easy. We truly appreciate your trust and wish you a fantastic time in August!
Best wishes,
Oliver's Travels
Samantha was really helpful and…
Samantha was really helpful and efficient with my recent enquiry and booking. Great business & team to work with and will continue to book future holidays with them.
January 26, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you so much for your kind review! We’re delighted to hear that Samantha was helpful and efficient with your enquiry and booking.
We truly appreciate your support and look forward to helping you plan many more holidays in the future!
Best wishes,
Oliver's Travels
Alberto made the booking process very easy…
Alberto made the whole booking process very easy and straightforward in the 48 hours after we put an online "hold" on the property. He telephoned and we
were able to wrap the whole thing up quickly and smoothly All excellent Thank you...
January 25, 2026
Unprompted review
Reply from Oliver's Travels
Hi James,
Thank you for your kind feedback! We’re delighted to hear that Alberto made your booking process easy and straightforward, and that everything wrapped up quickly and smoothly.
We’ll be sure to pass on your thanks!
Best wishes,
Oliver's Travels
Fourth booking & so far same excellent service
Just making my fourth booking with Olivers Travels. This time it is Harry who is giving me the usual excellent service. Trusting the rest goes as well as all previous holidays!!
January 25, 2026
Unprompted review
Reply from Oliver's Travels
Hi,
Thank you so much for your continued trust! We’re delighted to hear that your fourth booking has come with the same excellent service and that Harry is taking great care of you.
We truly appreciate your loyalty and are confident this holiday will be just as memorable as the others!
Best wishes,
Oliver's Travels
Great Villa choice
Great Villa choice. Website was really easy to use and process really quick and simple. Loved that I could reserve for a period without commuting to give us time to ensure we could find flights etc. Special mention for Alberto who has been super helpful and efficient with our booking. Have yet to visit the villa we’ve booked but 5 out of 5 so far.
January 23, 2026
Unprompted review
Reply from Oliver's Travels
Dear Sara,
Thank you so much for your wonderful review! We’re delighted to hear that you found our website easy to use and the booking process quick and simple. We’re thrilled to hear it’s a 5 out of 5 experience so far and hope your villa stay exceeds expectations!
Best wishes,
Oliver's Travels
Very happy with the process and…
Very happy with the process and communication of the booking and Samantha was very attentive and friendly
January 24, 2026
Unprompted review
Reply from Oliver's Travels
Dear Jon,
Thank you for your kind feedback! We’re delighted to hear that you were happy with the booking process and communication, and that Samantha was attentive and friendly throughout.
We truly appreciate your review and look forward to assisting you again!
Best wishes,
Oliver's Travels
Holiday booked through Oliver's…
Third holiday booked through Oliver's Travels and another excellent experience. After making a booking on line, I received a call from Anete the next day to confirm everything. She was very helpful and efficient and got everything booked very quickly.
December 10, 2025
Unprompted review
Reply from Oliver's Travels
Dear Andrew,
Thank you so much for your continued trust in us! We’re delighted to hear that your third booking was another excellent experience and that Anete was able to confirm everything quickly and efficiently. We truly appreciate your loyalty and look forward to helping you enjoy another wonderful holiday!
Best wishes,
Oliver's Travels
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.