Easy ordering and delivery of a beautiful pair of earrings. My wife loves them, which now go with her Olivia pearl necklace.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Olivia and Pearl are a fantastic company. I have had quite a few pieces from them over the years. Recently a very sentimental necklace broke and they replaced it for me with no fuss. I am so grateful... See more
I would be very wary of purchasing from the brand. I brought my daughter a white gold ‘oh so fine’ necklace for her birthday. The chain became tangled so I took to to the local jeweller for the to un... See more
A Great Company! Have bought jewellery from Olivia and Pearl often. The quality is second to none, beautiful pieces always well received as a gift too. Lilly in customer service went above and beyond... See more
Company replied
Company details
Written by the company
A luxury British jewellery brand and pearl specialist offering contemporary handcrafted jewellery, designed for a new generation of pearl lovers.
Contact info
4 Old Park Lane, Mayfair, W1K 1QW, London, United Kingdom
- 020 7101 3250
- care@oliviaandpearl.com
- oliviaandpearl.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and purchase
Easy ordering and delivery of a beautiful pair of earrings. My wife loves them, which now go with her Olivia pearl necklace.
Olivia and Pearl are just fantastic
Olivia and Pearl are a fantastic company. I have had quite a few pieces from them over the years. Recently a very sentimental necklace broke and they replaced it for me with no fuss. I am so grateful to them & love my necklace I wear it everyday. Great service and quality.
Absolutely beautiful and high quality…
Absolutely beautiful and high quality jewellery, my girlfriend adores the pearl necklace! And the free bracelet from the promotional offer was amazing too, was so surprised it was free!
Olivia and Pearl offer such a great personalised service
Olivia and Pearl offer such a personalised service. Always quick to answer any questions and go out of their way to help.
Easter Gift
Very unusual and elegent. The packaging and presentation was very well done.
I would be very wary of purchasing
I would be very wary of purchasing from the brand. I brought my daughter a white gold ‘oh so fine’ necklace for her birthday. The chain became tangled so I took to to the local jeweller for the to untangle. They basically told me that the &125 necklace is probably only worth £20.
The necklace is silver coated in gold. Once the gold had been next to the skin a while it will rub as the layer is very thin, leaving you with a silver pearl necklace, that is worth considerably less. Do not be fooled in to purchasing.
GF loves her necklace..
Easy to order, fast shipping to the states, my Girl Friend absolutely loves it!!
Lovely Necklace…
I ordered the Oh So Fine Trio Necklace for my daughter for Christmas and it was just a lovely delicate necklace. She loved it! The service was excellent and I had the necklace in a very short amount of time. I’d definitely order from Olive and Pearl again.
Poor customer service
I have sent 3 emails to Olivia and pearl now regarding a quality issue with some earrings I bought and have not had a reply. Poor customer service, I would not use again.
The necklace is nice and my wife likes…
The necklace is nice and my wife likes it. Just discovered however that the free gift bracelet never arrived.
Very pleased with my 3 pearl necklace
Very pleased with my 3 pearl necklace
Beautiful Naclace
My wife loved her neclace, the design is simole but elegant and sits perfectly.
I just love this piece of jewellery
I just love this piece of jewellery
The product was incredible
The product was incredible, but the customer service was even better. They genuinely care about their customers.

Reply from Olivia & Pearl

Reply from Olivia & Pearl
I have ordered quite a few things with…
I have ordered quite a few things with Olivia and pearl and some could say I'm obsessed with their products. The quality is excellent, great payment options, fast delivery and beautiful packed. I like it's through Royal mail as we have been having problems with other delivery companies.
I have had a problem with a item which was dealt with straight away and rectified straight away as there was someone to talk to on the phone as well as email.
I look forward to seeing what's new in and planning my next purchase. Keep up the good work .

Reply from Olivia & Pearl
I sent the extra item back which was…
I sent the extra item back which was the wrong one you sent, I also sent the free item back that came with the initial item, The bracelet broke on the first day and havnt recieved a replacement...but my partner is happy with the necklace

Reply from Olivia & Pearl
Superb Hi I purchased 2 pieces from Olivia &…
Hi I purchased 2 pieces from Olivia & Pearl and the whole process has been fantastic, great service, great products, thank you just starting my Christmas shopping so orders inbound shortly thank you Jeanne

Reply from Olivia & Pearl
Excellent service
Excellent service. Necklace is beautiful and exactly as described, it looks very delicate but is quite sturdy so suitable for everyday wear. Very happy with my purchase.

Reply from Olivia & Pearl
I’m delighted with my earrings and the…
I’m delighted with my earrings and the customer service was also great.

Reply from Olivia & Pearl
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







