The ordering process was simple but I was disappointed not to see a potential rendering of the product. Shipping took slightly longer than I anticipated and the item was a bit smaller than it looks... See more
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Company details
Written by the company
We're on a mission to inspire and share the magic of love, peace, and joy through meaningful jewelry, while keeping ethical sourcing in mind and offering high-quality meaningful jewelry at fair prices.
Contact info
2/18-20 Main St, 5095, Mawson Lakes, Australia
- support@oliviajewelry.com
- oliviajewelry.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically replies within 1 week
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I just love their products
I just love their products. Good quality and great price.
Waited a month for delivery!
Waited a month for delivery!
But customer service consistently kept me updated on my 4 items,the name diamond tennis chain ordered for my daughter ,granddaughters and myself which I am extremely happy with 😃
Very easily ordered item
Very easily ordered item. Process to change my address to my new home was very easy, too.
Good experience at checkout and site
Good experience at checkout and site
Ease in checking out
No one has gotten in contact with me
I wrote a review here and they said they would help me but no one has gotten in contact with me or replying to my emails !!!
ORDER NUMBER: #594524

Reply from Olivia Jewelry
Omg love our bracelets
Omg love our bracelets. Got matching ones with my 13 year old daughter for her middle school grad and they are beautiful. Love that they don’t tarnish in water and are stunning will be placing an order in the future.
Easy selection making.
Came pretty quickly and it’s beautiful
Came pretty quickly and it’s beautiful
Everything went smoothly
Everything went smoothly. I thought it was taking a long time but I received an email explaining that each piece is made to order.
Complete fraudsters
Ordered a nice looking bracelet , never arrived, contacted them they said it had been delayed, then delivered, tried to phone, no answer, it's a big rip off. Do not bother with this company, complete fraudsters
I *want* to love it however after…
I *want* to love it however after spending $$$, waiting almost a month for it and only wearing it a day, the "gold" is starting to tarnish. I ordered $300 worth for the "free tennis bracelet" which is very cheap and I'm sure won't last long either. I am very disappointed with this purchase/seller and suggest you go elsewhere to find better, tarnish free jewelry that I know exists but was scammed. The quality is just not what you'd expect you'd pay for and after waiting a bit it's really disappointing to say the least.
Beautiful pieces
Beautiful pieces, the emerald is stunning and the gold is the perfect tone
Great Customer Service!
My original order had a slight issue, and they immediately replaced my necklaces and got new ones out really fast. They were really professional and I felt like it was great customer service!! Love my necklaces, and will wear them for a long time. Classic and well made.
Great service and customer service
Amazing customer support
I wasn’t a 100% satisfied with s custom piece I ordered,and when it was brought to their attention, they immediately offered me store credit to have it remade. Amazing customer service and support.
Easy to order received beautiful jewelry
Very nice
The necklace isn't as heavy as I assumed, but that's ok - it's beautiful and very well made. Shipping was approx 2 weeks - not bad at all for a custom piece. I really like it and would def purchase from this company again.
Very easy and loved that the coupon…
Very easy and loved that the coupon code was automatically applied
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