The ordering process was simple but I was disappointed not to see a potential rendering of the product. Shipping took slightly longer than I anticipated and the item was a bit smaller than it looks... See more
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Company details
Written by the company
We're on a mission to inspire and share the magic of love, peace, and joy through meaningful jewelry, while keeping ethical sourcing in mind and offering high-quality meaningful jewelry at fair prices.
Contact info
2/18-20 Main St, 5095, Mawson Lakes, Australia
- support@oliviajewelry.com
- oliviajewelry.com
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This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically replies within 1 week
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I love my paper clip necklace
I love my paper clip necklace. It’s petite and so pretty.
LOVED THE USER- FRIENDLY SITE
LOVED THE USER- FRIENDLY SITE. THE PICS OF THE JEWELRY BEING WORN WAS KEY IN DECIDING ON WHICH PIECES TO PURCHASE AND NOT HAVING TO SEARCH FOR THE DURABILITY OF THE METALS WAS ALSO GREAT
Easy to order
Easy to order. A lot to look at. Liked that they were tarnish free.
I love the necklaces I received
I love the necklaces I received. The quality of the items were great.
I love my necklace
I love my necklace. Have been wearing it everyday since I got it and so far it still looks new! I got one for my sister in law that is fighting a cancer battle and I can’t wait to give it to her!
Love the jewelry!
Love the jewelry!! I hope it’s good quality and lasts awhile. I’m looking forward to receiving my pieces I purchased.
Would never recommend this company nor…
Would never recommend this company nor would I buy again, it's clearly not a legitimate site, advertises non tarnish yet my "handmade" necklace was delivered tarnished. Complained and sent pictures 1.6.2026 was replied to pretty quick, which I thought was great, I'm yet to receive my replacement and have been receiving basically the same email regarding it being processed and we will contact you when it has been shipped and sorry for the delay. It's now 26.6.26 and the original purchase didn't take that long to be "handmade" and delivered. No good enough reason as to why I'd still be waiting for a replacement other than it's clearly a scam. I have since asked for a refund to be told as I asked for a replacement I can no longer have a refund. Shocking customer service, clearly money down the drain, I doubt I'll ever receive my replacement necklace at this point. STAY AWAY FROM THIS SITE.
I've ordered before from Olivia…
I've ordered before from Olivia Jewelry. I get so many compliments on my necklace.
You make ordering easy as you have beautiful products. The quality is amazing.
Thank you.
I like the pieces I received so far
I like the pieces I received so far, but 1 of six is still waiting to even leave point of origin. Good thing I'm buying ahead of Christmas.
I have bough from this company before…
I have bough from this company before and I love everything that I have gotten so far. I’m sure the necklaces that I just purchased will meet my expectations.
Cute necklace
The necklace I bought recently was beautiful and cute. Apart from it taking lo no to get to me and myself chasing it, I did love it. I have another order I have been waiting for so hoping it comes soon
Great product
I have ordered a few times in past from this company. Love the quality of the products, prices and customer service!
These are presents for family members…
These are presents for family members as surprise gifts. The service and delivery was excellent, and would recommend your company.
Believe
I have been a customer for some time now and I have yet to be disappointed. You won’t either!!! Great quality 💕
I had a little problem with my bracelet…
I had a little problem with my bracelet and my daughters, you were very good with your aftercare, you replaced both . We were both so happy because we love our bracelets. Thank you . I would definitely recommend you to my friends.
Ordering was easy
I am really happy with the name plate…
I am really happy with the name plate necklaces, I ordered the gold and silver for my daughter and for myself so we have 2 each. The delivery was in a good time frame considering it is made to order. My only concern is the clasp is quite difficult and the stones do flip when wearing it. I wish the clasp was easier to use as I put it on in the morning and take it off at night. I find it quite frustrating to do it myself and have the stones sitting correctly. But once it’s on, it’s lovely.
A scam
A scam!!! They order it cheap from overseas then send it 3 weeks later after it arrives to them. They false advertise on their website that they “handcraft” the jewellery themselves so people will buy but it is low quality shein / temu jewellery

Reply from Olivia Jewelry
After sending emails back and and…
After sending emails back and and fourth for 4 moths by me sending the pictures and all other information it was finally decided to give me in store credit, I thought great. Well I am email said it was after the time of returning the items. So I had kept all emails and sent the one where they had said that I could have an instore credit. I did have to pay an extra $99, which I understood that but wasn’t to happy with all I had to do to explain why I needed to return the items. All said and done Angelia was very helpful and I was happy. And she was very apologetic about everything.
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