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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent design. Many appreciate the competitive pricing, finding items to be good value. The delivery service is frequently highlighted as prompt, efficient, and hassle-free, with products arriving quickly and well-packaged. However, some customers also noted issues with customer service, describing experiences where staff were unhelpful, rude, or provided scripted, uninformative responses. There were also occasional reports of products arriving damaged, or experiencing quality issues such as broken components or poor craftsmanship, leading to dissatisfaction and difficulties with returns or replacements.

What people talk about most

Product

People report positive experiences with product quality and design. Many customers praise the products as... See more

Quality

Clients share positive opinions on quality, with many praising products as well-designed, durable, and made... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Consumers generally express satisfaction with the pricing, often finding good value for money. Many reviewers... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the support team for being... See more

Based on these reviews

Rated 5 out of 5 stars

Nice quality caravan cover that arrived quickly. Bought the small version for our Basecamp 2. Good fit overall, but the front end of the Basecamp means the cover has a bit of slack material above the... See more

Company replied

Rated 5 out of 5 stars

After searching, buying and returning endless amounts of chairs to fit our newly converted campervan, the search is over thanks to Olpro. Lightweight, comfy and stylish! Who would have though... See more

Rated 5 out of 5 stars

I pre-ordered and purchased the OLPRO Scenic Shade Campervan Canopy with PVC Window. I didn’t use it immediately, but when I finally set it up for the first time, I noticed the storm straps were m... See more

Rated 5 out of 5 stars

Was looking for a simple and affordable option for our Mazda Bongo. The sun canopy with the figure of 8 attachment was perfect for our gutter rail. We've aready used it twice and whilst there are more... See more


Company details

  1. Events & Entertainment

Written by the company

At OLPRO, we specialise in creating innovative and high-quality camping and outdoor leisure products for adventurers, campers, and outdoor enthusiasts. Founded in 2011, we are proud to be one of the UK’s leading brands for tents, campervan awnings, and camping accessories. Designed with style, practicality, and durability in mind, our products are perfect for enhancing your outdoor experiences. We’re passionate about helping you make the most of the great outdoors, whether you’re pitching a tent in the countryside or exploring in your campervan. Our team of outdoor experts is committed to delivering exceptional customer service, ensuring you get the most out of our award-winning products. As a company that values sustainability and innovation, we continuously strive to create products that are not only reliable and functional but also environmentally conscious. From our iconic colourful designs to our dedication to quality, OLPRO is here to help you create lasting memories in the outdoors. Thank you for choosing OLPRO – Let’s make every adventure extraordinary!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

718 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We love our new front screen cover for…

We love our new front screen cover for our camper van. Would recommend this company.

April 11, 2026
OLPRO logo

Reply from OLPRO

Thank you for your fantastic review!

We’re so pleased to hear you love your new campervan front screen cover and really appreciate your recommendation.

Wishing you many great adventures ahead with your OLPRO gear!

Kind regards,
OLPRO

Rated 5 out of 5 stars

Really nice product

Really nice product
Very good service

April 8, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review!

We’re so pleased to hear you’re happy with the product and the service you received — that’s exactly what we strive for.

We really appreciate your support and hope you enjoy your OLPRO purchase!

Kind regards,
OLPRO

Rated 5 out of 5 stars

Good and quick service

Good and quick service and good value for money 👍🏿

April 8, 2026
OLPRO logo

Reply from OLPRO

Thank you for your great review!

We’re really pleased to hear you found our service quick and efficient, and that you’re happy with the value for money.

We truly appreciate your support and hope you enjoy your OLPRO products

Kind regards,
OLPRO

Rated 5 out of 5 stars

Efficient delivery.

April 7, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review!

We’re really pleased to hear you found the delivery efficient — that’s exactly what we aim for.

We appreciate your support and hope you enjoy your OLPRO products!

Kind regards,
OLPRO

Rated 5 out of 5 stars

Absolutely 100% satisfied

Absolutely 100% satisfied. Two camping chairs received on time and well packed.

April 1, 2026
OLPRO logo

Reply from OLPRO

Thank you so much for your lovely review, Patricia!

We’re delighted to hear you’re 100% satisfied and that your camping chairs arrived on time and well packed. That’s exactly the experience we aim to provide.

We really appreciate your support and hope you enjoy using your chairs on many great adventures!

Kind regards,
OLPRO

Rated 4 out of 5 stars

Great but let down by EVRI

The magnetic awning kit worked really well, we did need to use a couple of guys lines as it was very windy the first time we used it. The experience was only let down by EVRI who took far to long to deliver the package. It sat in the delivery depot about 3 miles from my house for a week and was only delivered when I complained to them. Not Olpro's fault but I am becoming more reticent to buy from companies who use EVRI to deliver due to the very poor delivery service.

March 28, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review!

We’re really pleased to hear that the magnetic awning kit worked well for you, even in windy conditions.

We’re sorry to hear about the delay with the delivery service, and we completely understand how frustrating that must have been. We appreciate your feedback regarding the courier, as it’s something we continuously review.

Thanks again for your support, and we hope you enjoy many more trips with your setup!

Kind regards,
OLPRO

Rated 1 out of 5 stars

Paper thin terrible quality

Ordered a brand new awning from here around 2 years ago which has been up around 15 times in total. Weekend just gone ripped clean in half in moderate winds, bearing in mind on the campsite there's tents, roll out awnings, even sun shades, all withstanding the wind apart from this pile of junk. Straight down and into the bin.

April 11, 2026
Unprompted review
OLPRO logo

Reply from OLPRO

We’re really sorry to read about your experience and how disappointing this must have been.

If you would be happy to contact our Customer Service team, we’d like to look into this further to understand what may have caused the issue and help prevent anything similar happening in the future.

Kind regards,
OLPRO

Rated 5 out of 5 stars

Outer front thermal screen covers for…

Outer front thermal screen covers for Peugeot boxer,
The covers are amazing quality and fit perfectly, and a fair price.
Very happy with the product.

April 12, 2026
OLPRO logo

Reply from OLPRO

Thank you for your great review!

We’re delighted to hear that you’re so pleased with the quality and fit of your Peugeot Boxer thermal screen covers, and that you found them to be good value as well.

It’s always fantastic to know our products are hitting the mark!

Kind regards,
OLPRO

Rated 5 out of 5 stars

I purchased an olpro air awning but the…

I purchased an olpro air awning but the storm bars were faulty. I could not be happier with the service Olpro provided. They sent me 3 new ones without any arguements. This is what i call great customer service. I will definately use this company again if i need any other camping gear.

March 26, 2026
Unprompted review
OLPRO logo

Reply from OLPRO

Thank you so much for your fantastic review!

We’re really pleased to hear that our team was able to resolve the issue with your storm bars quickly and without any hassle — that’s exactly the level of service we aim to provide.

It’s great to know you’re happy with your OLPRO air awning, and we truly appreciate your support. We look forward to helping you again with any future camping gear needs.

Kind regards,
OLPRO

Rated 4 out of 5 stars

The screen itself is excellent

The screen itself is excellent, but 6 of the suckers were badly deformed on arrival and done not stick.

March 31, 2026
OLPRO logo

Reply from OLPRO

Thank you for your review — we really appreciate your feedback.

We're sorry to hear there was an issue with your experience. Please could you get in touch with our Customer Service team? They’ll be more than happy to look into this for you and help find a suitable resolution.

We look forward to hearing from you soon.

Kind regards,
OLPRO

Rated 5 out of 5 stars

Great product

The product arrived quickly and in good order. The product is of good quality exactly what I needed

March 23, 2026
OLPRO logo

Reply from OLPRO

Thank you for your great review!

We’re really pleased to hear your order arrived quickly and that the product was exactly what you needed. It’s always great to know our quality and service hit the mark.

We hope you enjoy using it on your next adventure!

Kind regards,
The OLPRO Team

Rated 1 out of 5 stars

Recent order arrived damaged and poor…

Recent order arrived damaged and poor quality tried this company again but never had anything of any quality from them and waiting for my refund better quality on temu

March 30, 2026
Unprompted review
OLPRO logo

Reply from OLPRO

We’re really sorry to hear about your experience and that your order arrived damaged.

This certainly isn’t the standard we aim to provide, and we’d really like the opportunity to put things right for you. Please could you get in touch with our customer care team with your order details? We’ll be more than happy to look into this and assist with your refund or any issues you’ve experienced.

Kind regards,
The OLPRO Team

Rated 4 out of 5 stars

Initial order placed correct sizing of…

Initial order placed correct sizing of mat, was delivered a bigger size, I promptly made contact to advise and was promptly sorted out and correct one despatched whilst I returned original one. Product quality v good and customer service for correction v efficient.

March 24, 2026
OLPRO logo

Reply from OLPRO

Thank you for your 4-star review!

We’re really pleased to hear that you’re happy with the quality of the mat and that our team was able to resolve the sizing issue quickly and efficiently for you. While we’re sorry the incorrect size was sent initially, it’s great to know the situation was put right promptly.

We truly appreciate your feedback and your patience, and we hope you continue to enjoy your mat!

Rated 5 out of 5 stars

Decent item and price

All great delivery progressed in the background with a good delivery timeslot on the day

March 17, 2026
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re really pleased to hear everything went smoothly and that you found the delivery updates and timeslot helpful.

We hope you enjoy your purchase, and thanks again for your support!

Rated 5 out of 5 stars

Great Mat for my campervan great quality

Great Mat for my campervan great quality

March 12, 2026
Unprompted review
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re delighted to hear you’re pleased with your campervan mat and that the quality met your expectations.

We hope it makes your setup even more comfortable on your adventures!

Rated 5 out of 5 stars

Good company and customer service

Good company, had a missing piece in my rucksack, Claire sorted that out really quick sending me a replacement. Rucksack itself is a very good quality. Highly recommended. Thank you!

February 26, 2026
Unprompted review
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re so pleased to hear you’re happy with the quality of the rucksack and that everything was resolved quickly. We’ll be sure to pass your kind words on to Claire—she’ll be delighted to hear this!

Thanks again for your recommendation, and we hope you enjoy using your rucksack on many adventures to come.

Rated 5 out of 5 stars

Great service and very quick delivery

Great service and very quick delivery. On top of that, the chairs are really comfortable.

March 4, 2026
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re so pleased to hear you’re happy with both the service and the speedy delivery. It’s great to know you’re finding the chairs comfortable too—that’s exactly what we love to hear!

We hope they continue to serve you well on many relaxing trips ahead.

Rated 5 out of 5 stars

OLPRO packed and dispatch the item very…

OLPRO packed and dispatch the item very fast item was delivered within a couple of days fantastic service

March 2, 2026
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re delighted to hear you were happy with our fast dispatch and delivery service. Providing a quick and reliable experience is really important to us.

We hope you enjoy your purchase!

Rated 5 out of 5 stars

Great price backpack and recycled

Fast delivery of backpack .

February 28, 2026
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re so pleased to hear you’re happy with the backpack and that it arrived quickly. It’s great to know the recycled aspect and value stood out too.

We hope it serves you well on all your adventures!

Rated 5 out of 5 stars

Mor used yet so can't comment but…

Mor used yet so can't comment but delivery excellent

February 21, 2026
OLPRO logo

Reply from OLPRO

Thank you for your 5-star review!

We’re really pleased to hear you were happy with the delivery. We hope you love the product once you’ve had a chance to use it—if you have any questions when you do, we’re always here to help.

Enjoy your next adventure!

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