Olviarose Reviews 301

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the selection of clothing and find the website easy to navigate, with some noting that ordering is simple and efficient. Some customers are pleased with the appearance of the products online and are excited about their purchases, with a few even finding the quality better than expected. However, a significant number of people were dissatisfied with the quality of the products, describing them as cheap, poorly made, and not matching the website's images. There is also widespread frustration regarding refunds, with many reviewers reporting difficulties in obtaining full refunds, being offered partial refunds, or being asked to return items to China at their own expense. Some customers also mentioned issues with sizing being inaccurate and orders taking a long time to arrive.

What people talk about most

Product

Customers had ambiguous experiences with product quality. Many reviewers expressed significant... See more

Quality

Consumers consistently express strong dissatisfaction with product quality. Many reviewers describe the... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers express strong dissatisfaction, raising... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Refund

Users describe negative interactions with refund processes. Many reviewers report that the company makes it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The dresses are absolutely lovely and the material too, it does take some time for delivery so make sure you give yourself plenty of time. You can get a refund but it's not an easy procedure, however... See more

Rated 4 out of 5 stars

The dress I recieved was much better than I expected as hadn’t heard from the company before. It’s not thin material it feels like a very well made dress. Unfortunately the dress I ordered is too big... See more

Rated 5 out of 5 stars

First of all a great selection of classy clothing.. when ordering get a email confirmation and also if any queries also get a quick response so helpful. Kept updated and I love the styles .

Rated 5 out of 5 stars

Found this site through adverts on Instagram and it was so easy to use. Ordering was simple. Product quality looks better than most of these pop ups & I’m excited to try in my outfits when they arrive... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

301 reviews

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Rated 1 out of 5 stars

I ordered my dress thinking it was…a genuine website

I ordered my dress thinking it was coming from a uk based genuine company. My dress took nearly 3 weeks to arrive from china with china labels all over the bag I knew instantly that it was genuine. I ordered an XL dress to accommodate some space for my engagement party it come and when we measured the waist of the dress that was sent it was a 62 in there size guide that was an XS which obviously was not going to fit me. I emailed them asking for a full refund and to send the product back which they said they can do 10% refund and for me to keep the dress this has been back and forth of me trying to get my money back from company that sent the complete wrong product. Haven’t got my money back and dress 3 sizes to small that’s no good for me.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Low quality and very hard to return

Cheap outlet in china - do not recommend. The dress that arrived was low quality and returning it is proving to be an absolute nightmare, they’re trying every trick not to give me my money back.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience…

I had a really positive experience ordering from this clothing brand. The website was easy to navigate, and I quickly found the perfect dress I was looking for. The ordering process was smooth, delivery was fast. Overall, I’m very happy with my purchase and would definitely order from them again.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! One star is generous. Complete scam. Dress looked nothing like image on the website. Customer service is absolute awful. Requested a refund and was told that I had to return at my own cost to china, as a result the total refund would be 25% of the price paid on the website. Absolutely abhorrent to name themselves Olivia rose London when in fact they have zero links to the uk.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Avoid avoid avoid. Wish I’d read these reviews before ordering. Like someone else has said, shipped from china, can get the same on shein / temu, the sizing is all out. And don’t even bother asking to return, because 20 emails later after them arguing with you, you still will get charged for returns

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY - SHIPPED FROM CHINA

These items are shipped from China and there customer service and returns are awful and horrendous. DO NOT BUY. Cancelled my order within 5 mins of placing as advertised on websites orders can be cancelled within 12 hours of ordering, still took money and shipped the items. Its taken nearly 3 weeks to get to the point of returning them and cost over £35 to return items I did not want.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY OFF THE WEBSITE BASED…

PLEASE DO NOT BUY OFF THE WEBSITE BASED IN INDIA NOT LONDON. The dresses are the same as stuff you buy of Temu. Do not be fooled by the website.
I’ve tried to return but all they kept insisting is 10%refund or store credit, however they state 30day money back guarantee which is an absolute lie! You don’t get a return label they give you an address in India for you to pay to return items and even then you’re not guaranteed to get your money back. SCAMM!!!!!!

May 12, 2026
Unprompted review

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