Olympia Publishers Reviews 167

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive attitude throughout the publishing journey. Many people highlight the team's patience, excellent communication, and dedication to bringing their books to life, making the process enjoyable and easy. Reviewers often felt well-supported and appreciated the personalized attention they received. However, some people were dissatisfied with the overall organization and communication, mentioning a lack of transparency, disorganization, and slow response times. A few customers also noted issues with the product quality, such as books being too small or having spelling mistakes, and felt that the company did not adequately promote their work.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many reviewers express significant dissatisfaction, citing... See more

Service

Consumers find service to be ambiguous. Many reviewers express disappointment, citing administrative chaos,... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express dissatisfaction, citing... See more

User experience

Users describe ambiguous interactions with user experience. While some customers found the process painless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

On the whole, a positive experience. Leila and Saffron in particular are both excellent. The book was received in the post yesterday and looks fantastic. The reason Leila is good is because she is o... See more

Company replied

Rated 3 out of 5 stars

I have published 3 books through them and I'll admit my experience has gotten better over the years. My Production Coordinator for my first book was very slow to answer my emails, that if she even ans... See more

Company replied

Rated 3 out of 5 stars

The editing process took far too long. On a few occasions, you tried to change horses in midstream that frustrated me. Anyway, the cooperation was harmonious.

Company replied

Rated 5 out of 5 stars

Hello, I am the author of "Lonely Monkey". This is my second book published by Olympia Publishers in UK. My first book published was "My Hakka Mother". I really enjoyed working together with the... See more

Company replied


Company details

  1. Book Publisher

Written by the company

We are an independent publishing house, with offices in London, Los Angeles, UAE and Mumbai. We pride ourselves on our wide range of genres and giving ambitious authors a platform that is so rarely available in the publishing industry today. All of our books and authors are enormously special in their own way. We believe that a story can evoke a large range of emotions; they can make you laugh, cry and, most importantly, change a life.


Contact info

3.7

Average

TrustScore 3.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Absolutely useless company does not…

This company is very slowto reply to emails or phone calls as my son has been trying to speak to someone for over 4 months and all we get is "oh the manager us in meeting and will ring you back", but still had to chase up need to do much better.

August 4, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Gordon,

We are deeply saddened to see this review. A member of the team has been in touch to discuss this situation further.

However, we feel it is important to address some of the points raised, as they do not accurately reflect our values at Olympia. We are committed to supporting all of our authors and take pride in fostering an inclusive environment, providing reasonable support and accommodations wherever possible.

We will always make an effort to respond to emails in a timely manner and a member of the team will be available to answer the phone as well.

Kind Regards,
Olympia Publishers

Rated 5 out of 5 stars

THEY ARE SO HELP AND KEEP YOU UP TO…

THEY ARE SO HELP AND KEEP YOU UP TO DATE ON ALL THAT THEY ARE DOING FOR YOU
GREAT COMPANY

October 2, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Carolyn,

Thank you for sharing your review. We are glad to hear you have had a positive experience.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

A big thank you to my editor, proof reader and publisher!

A big thank you to my editor, proof reader and publisher, for their crucial roles in my project. When I began writing in my journal about two years ago, I was often interrupted by my puppy's antics! Finally, my manuscript has transformed into a real book thanks to Olympia Publishers. Thus, I applaud OP!

September 25, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Thannimude,

Thank you for taking the time to leave a positive review! We are glad to hear you have had a positive experience with us.

Kind Regards,
Olympia Publishers

Rated 5 out of 5 stars

First time author

Submitting a book for publication for the first time is hugely daunting, but my experience with Olympia has been nothing but supportive and encouraging, with guidance on hand at every stage of the process.

September 18, 2025
Unprompted review
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Reply from Olympia Publishers

Hello Hannah,

Thank you for taking the time to share your positive experience. We are proud to have published your book 'Mabel's Lambing Time Adventure' and look forward to our continued collaboration!

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

Olympia was supportive throughout my…

Olympia was supportive throughout my publishing journey and helped me realise my dream of being a published author.

September 5, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Ryan,

Thank you for sharing your positive review! We are proud to be publishing your book 'The Shadows of Zanthia'.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Writing can be pretty straightforward

Writing can be pretty straightforward, but when it comes to publishing your manuscript, it’s really important to have someone who knows their stuff to take care of your work and make sure everything checks out for the publishers. I can't thank the team at Olympia Publishers enough for helping me navigate the whole publishing journey. They listened to what I wanted and were patient and attentive throughout the whole process.
Emil Jordan

August 21, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Emil,

Thank you for your kind words and sharing your positive experience. We are glad to hear you were supported throughout the process and we can't wait to publish your next work as well!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Olympia has been an asset in my…

Olympia has been an asset in my publishing journey! Every time I asked for more, they patiently and willingly helped me through. I'm excited to be an Olympia published author!

August 13, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Jess,

Thank you for sharing your positive review. We are excited to have published your work!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Very happy with Olympia’s quality and standards.

At every stage of the publishing journey I found Olympia Publishers supportive, professional and prompt in responding to enquiries. The marketing package provided a wealth of advice about how to get started. I am very happy with the quality and standards maintained by Olympia, and the people I worked with.

April 10, 2025
Unprompted review
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Reply from Olympia Publishers

Good morning,

Thank you for your kind words. We are glad to hear you have felt supported throughout the process.

Kind regards,
Olympia Publishers

Rated 2 out of 5 stars

I regret to say that my experience with…

I regret to say that my experience with Olympia Publishers has been quite disappointing. Communication was slow, and I waited months to receive confirmation of my book’s publishing date. Once the book was released, there was little to no marketing support, which made it incredibly difficult to reach potential readers.

More concerning, however, are the ongoing issues I've faced regarding royalty payments. As an author, it's disheartening to have to argue over reported book sales while the publisher holds onto your earnings. The process has lacked transparency and empathy, and it has taken an emotional toll.

In my view, the service provided does not justify the cost or the stress involved. Similar—if not better—results can be achieved through platforms like Amazon KDP, where you retain more control and clarity.

I would advise aspiring authors to explore other routes before considering Olympia. Unfortunately, I found their model to be more exploitative than supportive of an author’s creative journey.

July 24, 2025
Unprompted review
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Reply from Olympia Publishers

Good afternoon,

We are sorry to hear you are dissatisfied with your experience. We would like to be able to address your concerns. Please reach out to us via email at publicity@olympiapublishers.com or by phone +44 (0)203 719 5833. Our offices are open Monday to Friday from 9-5 GMT, and you are very welcome to call us where we can address any questions or concerns you have.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

So exciting to work with a…

So exciting to work with a professional and dedicated publisher. They keep you informed every step of the process. They are very helpful to any questions you may have, and I highly recommend them.

July 11, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Andy,

Thank you for taking the time to share your kind review!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Highly recommend

I can't say enough about the positive experiences I have had with the staff at Olympia Publishers. I have worked with other publishers before and the staff at Olympia exceeds by far everything I have experienced before. They always respond quickly and always have helpful suggestions. I highly recommend them.

July 9, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Kathy,

We are so grateful for this kind review. Thank you for taking the time to share your positive experience.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

A Wonderful Publishing Journey with Olympia Publishers

As a very excited new author, I am incredibly grateful to Olympia Publishers for making the publication of my book, Ross and the Secret Society of Pet Protectors, such a smooth and rewarding experience. From the moment we began working together, the entire process was clear, well-communicated, and professionally handled.

The team at Olympia has been a joy to work with—always responsive, encouraging, and genuinely passionate about bringing this book to life. Their guidance through each stage, from editing to cover design and marketing preparations, has been invaluable. It’s not every day that you find a publisher who truly supports and believes in your vision, especially as a debut author.

I’m thrilled to announce that Ross and the Secret Society of Pet Protectors will be released on 15 August 2025—and I couldn’t have asked for a better team to help launch this story into the world.

Thank you, Olympia Publishers!

Warm regards,
Kirsten Pistorius
Author of Ross and the Secret Society of Pet Protectors

July 7, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Kirsten,

Thank you for taking the time to share your experience.

We are thrilled to hear you have had a positive experience throughout the process and we can't wait for the publication of your book 'Ross and the Secret Society of Pet Protectors'.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Awesome Publishing Company!

Olympia is very professional with kind and helpful staff. They have been amazing during the publishing process. I'm thrilled to be a published author with the publisher of Harry Potter. Thank you so much and I look forward to doing more work with you!

July 3, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Kelly,

Thank you for your kind review. We are glad to hear you have had a positive experience.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

The team were patient and reassuring…

The team were patient and reassuring throughout the year and did a fabulous job on the illustrations that have made the book come to life. I hope to have the honour of doing more projects in future with them.

July 1, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Ingress,

Thank you for your kind review! We have thoroughly enjoyed the experience of working with you throughout the process and look forward to our continued collaboration.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

my first writing experience with Olympia

This is my first writing experience. Olympia helped me a lot and was always with me. From designing the book cover to editing and publishing it, it was a beautiful and sweet experience for me that I had with Olympia.

June 30, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Salem,

Thank you for sharing your experience with us at Olympia Publishers - we're glad to hear that we've been able to support you and help bring your story to readers!

Kind regards,
Olympia Publishers

Rated 4 out of 5 stars

From austere beginning to compelling…

From austere beginning to compelling end. Olympia's endemic process is worthy of a novel itself. Professionalism is an understated word but concern for the benefit of the writer is paramount to literary success. You offered me the definition of a winning smile.

June 16, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Tarek,

Thank you for sharing your positive review. We have enjoyed working alongside you throughout this process.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

A very streamlined and professional experience

Olympia have been very professional with me and have answered every question I have put to them without hesitation. They've also kept me up to date on the progress of my book from start to finish, truth be told I can't complain and would recommend them to anyone. :)

June 13, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Darren,

Thank you for the 5-star review! We have really enjoyed working with you throughout the process.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Olympia Publishing is a powerful tool for writers

Olympia Publishing is a powerful partner for writers as the staff offer professional, friendly service and are completely accessible.
During the process the team became my mentors; eagerly guiding me through many challenges. It was the professionalism of the staff that made the process easy. From start to finish, they provided excellent communication and support, treating me with the utmost respect and consideration.
At all stages of publication, Olympia has communicated all aspects of the process. The final stage of marketing showcased the wide network of connections it has with outside distributors.
From formatting to publication, the team took time to understand my vision and worked closely with me to bring my stories to life. I thank them for their patience and support and look forward to an ongoing relationship with them well into the future.

Jennie Dunstan
5 June 2025

June 5, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Jennie,

Thank you for taking the time to share your experience.

It has been equally pleasant process working with you to turn your manuscript into a published book - we can't wait to see where you go next!

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

Professional Publishers

I have been dealing with Olympia Publishers London since 2018 and am about to have my third book Andy Duke of Devon published. I have found Olympia personnel to be highly professional and helpful, in relation to producing and publicising my novels.

June 4, 2025
Unprompted review
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Reply from Olympia Publishers

Hi Shane,

Thank you for sharing your positive review! We are extremely glad to hear you have had a positive publishing experience with us.

Kind regards,
Olympia Publishers

Rated 5 out of 5 stars

My review of Olympia Publishing

The professionals at Olympia were patient with me as I struggled with cautious optimism. The graphic design team is Amazing. When editing I felt listened to and am so relieved that my book is finally to print. They were kind, gracious, honest and well experienced.

June 18, 2024
Unprompted review
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Reply from Olympia Publishers

Hi Leanna,

Thank you so much for your kind review and for sharing your experience with us.

We understand that publishing can be a nerve-racking process and we would like to thank you for entrusting us with your book We are overjoyed to hear that you've enjoyed your time with Olympia Publishers.

Kind regards,
Olympia Publishers

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