Olympus Fitness Reviews 

32
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great equipment (kettlebells) very smart looking and good wide handles on them. A variety of delivery options and got them next day. Excellent value for money. Definitely would shop here again

Rated 1 out of 5 stars

Kicking myself for not having read the reviews here. Very similar experience to others on this site. When bike finally arrived about 6 weeks after payment, it was in poor condition. Bore littl... See more

Rated 5 out of 5 stars

I ordered a barbell on a Saturday. It was dispatched on Monday and here on Tuesday! Couldn't be happier. I cancelled my order with a different company because their shipments were being delayed b... See more

Rated 5 out of 5 stars

Absolute 5 star experience with this company!! The equipment and service is top notch. Enquired about a garage gym on Monday and these guys had it installed by Tuesday afternoon. The hades bar... See more

Company details

  1. Fitness Equipment Wholesaler
  2. Fitness Equipment Store

Information provided by various external sources

Olympus Fitness, Ireland & UK Gym Equipment Suppliers. New, Used and Refurbished Spinning Bikes, Weights, Treadmills, machines & more. Exclusive Bodytone Dealer


Contact info

4.1

Great

TrustScore 4 out of 5

32 reviews

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4.1

All reviews

(32)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service! Had olymus around to service the treadmill in my gym and its going better now than it was when I took it out the box! Highly recommended!

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service and equipment

Absolute 5 star experience with this company!! The equipment and service is top notch.

Enquired about a garage gym on Monday and these guys had it installed by Tuesday afternoon.

The hades bar and competition plates are🔥🔥🔥

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service 👍

Placed my order at 11am and had my kettlebells delivered by 3pm. Great customer service and great quality product can't fault it.

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

Barbell Delivered Next Day!

I ordered a barbell on a Saturday. It was dispatched on Monday and here on Tuesday! Couldn't be happier.

I cancelled my order with a different company because their shipments were being delayed by... 3 MONTHS!

Should've bought the barbell from Olympus Fitness sooner.

February 24, 2021
Unprompted review
Rated 1 out of 5 stars

Not the best company to have to deal…

Not the best company to have to deal with.
I order a body pump set on the 6th of January which was apparently in stock with a same day or next day dispatch. Roll on 2 weeks with countless messages and phone calls (number doesn't work) I am no further forward. Apparently my order was dispatched and should have arrived, they asked if maybe my neighbour had taken it in, due to lockdown I am in allll day and alllll night so no, I am in for every delivery. My shop app hasn't even said this item has been dispatched.
Unfortunately I have given this company so many chances to get in touch as I absolutely hate leaving bad reviews but they have left me no choice.
I hope if you do use this company your experience is better than mine!!

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Would recommend

Ordered an olympic bar from Olympus Fitness. Have had a few bad experiences lately with ordering equipment during covid, so I emailed before ordering to make sure the item was in stock. Very prompt responses. Managed to arrange the whole thing via email and the bar was delivered the next day. They don't seem to have the ability to take card payments currently, but were happy to take cash on delivery so I could avoid delays with bank transfers. They were also very happy to take Euro.

All in all a very good service and would highly recommend. Would 100% use them again in the future.

November 30, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a barbell and weights back in…

I ordered a barbell and weights back in April, was told it could be a few weeks as stock was low, no hassle. Waited 6 weeks and got nothing, so sent multiple emails but never got a response. Eventually I got a generic email stating that I would receive my product the following week, or else a refund would be issued, but nothing happened. Left it another 4 weeks and followed up again with an email threatening legal action and got an immediate response saying my refund which I was promised 4 weeks earlier would be sent that week. That was 3 weeks ago and still have not received anything. Have sent two more emails since this and not a single reply.

So at the moment I am down £450 and absolutely no sign of any refund, so i will be contacting my solicitor to get this sorted.

As someone who runs a couple of businesses, this is just not acceptable, especially for a business of this size. Would avoid at all costs.

July 6, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend this store

Highly recommend this store. They are going above and beyond under the strain of the current climate. I ordered an Olympic bar a couple of weeks ago and the product arrived today. It is of very high quality and I would not hesitate from ordering from them again. Special thanks to Paddy for his professionalism, communication and honesty.

May 20, 2020
Unprompted review
Rated 1 out of 5 stars

Very poor communication

Ordered an expensive Nordic Track machine which I was told was in stock late March and paid. Promised delivery mid April which didn’t happen.

Even if staff are working from home ( like most of us are) I’d expect at least a phone call or email to confirm where my order is and when it is being delivered.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

Still havent received after 3 wks

Still havent received after 3 weekss. Ordered a step from UK and got it Thirs. Mailed and was told. Delivery is 5 to 10 days. You should advertise this pre sale as i would have went somewhere else.

April 11, 2020
Unprompted review
Olympus Fitness logo

Reply from Olympus Fitness

We will refund you Lynda. We are under extreme pressure due to Covid 19. We didn't expect the amount of sales that is why there was no notice on the website.. It has been changed.

I'll happily give you your money back and you can go elsewhere, as every company is on back order. And I have more worrying thi GS than business at the minute.

Send your details and you will get a full refund.

Thanks for knocking down a local business trying to stay up during a global pandemic/recession.

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