I had a bad experience with another phone trade-in company so got my phone back from them and sent it to Olympus Recycling instead. They arranged collection when they said they would and paid the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Phone was damaged and was collected by DPD on Saturday. Phone was received by them today(Monday) processed and received payment(the full amount quoted) the same day. I can not stress enough how amazin... See more
Paid the price offered - collected on Sunday evening and paid Wednesday morning. So easy. Thank you.
Gave me a quote higher than most companies and got paid within 24 hours of sending my phone. Would be 5 stars if I hadn't had to chase up the package to send it off but when I did they sent out anothe... See more
Company replied
Company details
Written by the company
Olympus Recycling is a UK based independent mobile phone distributor supplying new, refurbished, graded and used mobile phones, tablets and accessories worldwide. We can be found on Compare and Recycle, Back Market and Amazon UK.
Contact info
Unit B8, First Avenue, First business park, CW16BG, Crewe, United Kingdom
- 01270219703
- hello@olympusrecycling.co.uk
- olympusinternational.co.uk
4.8
Excellent
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Incredible efficency, fair pricing and good communication. The money was in my account 24 hours after posting!
January 30, 2024
Unprompted review
Reply from Olympus Recycling
Thank you for such great review and using Olympus Recycling. The feedback is always key and will be passed onto our teams. Have a great week. Olympus.
The process was simple and quick
The process was simple and quick! I did not expect to have the money so promptly in my account. They provided me with all the information I needed to make an informed decision and I will be using this service again!
January 26, 2024
Unprompted review
Reply from Olympus Recycling
Thank you for the kind review. Happy to hear it was straightforward and you got paid when expected. Have a great week. All the best Olympus Recycling
Offered the best price for a broken S20…
Offered the best price for a broken S20 FE. Sent out a postage pack the next day. Then less than 24hrs after sending it in paid the full amount as stated. No messing about, no issues at all - I wish all phone recycling companies could act like this.
January 26, 2024
Unprompted review
Reply from Olympus Recycling
Good afternoon,
Thank you so much for the review, I am very pleased you are happy with the speed of the process including the payment. Have an amazing week.
All the best, Olympus Recycling
Quick and Easy
Very quick and easy process and they paid the quoted price rather than making a lower offer. The quoted price was also the best I could find.
January 15, 2024
Unprompted review
Reply from Olympus Recycling
Thank you for the kind review. We are over the moon to hear the process was quick and easy. Thank you for using Olympus Recycling.
Best Gadget Recycling Experience I've Experienced
After going through a comparison site to sell my broken S21 Ultra at the top of the list was Olympus Recycling who were offering a very reasonable price. I decided to go with them but became a bit hesitant after I couldn't find exact terms for what would be acceptable. So I emailed them and they got back to me very quickly and we're very helpful and polite and reassured me that it qualified as broken under their terms. Sent it off on a Saturday, the phone arrived on Tuesday, it was accessed, payment was confirmed and money was in my account the same day. Outstanding service.
December 12, 2023
Unprompted review
Reply from Olympus Recycling
Hey Roddy, thank you so much for this in-depth review, it really helps to see where we can improve even more, and how the journey has been for yourself. I am glad I could put your mind at ease and everything went smoothly for you.
Have a great rest of the week and a lovely Christmas.
All the best, Olympus Recycling
Very swift and easy
Very swift process, received payment by next day of sending my phone
December 6, 2023
Unprompted review
Reply from Olympus Recycling
Thank you for kindly leaving us a review, it is greatly appreciated. Happy to hear it was swift. Have a great week. All the best, Olympus
Simple and straightforward process…
Simple and straightforward process excellent service
December 1, 2023
Unprompted review
Reply from Olympus Recycling
Thank you very much for leaving us a review. Happy to hear you found it straightforward. Have a great week. All the best, Olympus
Super fast and efficient service
Super fast and efficient service. They responded to an email I sent within 24 hours and I received my money for my phone within 2 working days. No complaints.
December 1, 2023
Unprompted review
Reply from Olympus Recycling
Good afternoon,
Thank you so much for the review, I am very pleased you are happy with the speed of the process including the payment. Have an amazing week.
All the best, Olympus Recycling
Fast / efficient service
All in all this has been a great experience. Firstly there were a few issues from the carrier not arriving to collect my phone but that's no fault to this company. As soon as they received it I was notified. I did receive an email to my junk folder explaining that there was an extra security measure and that I had an option of sending my Google account password or to have the phone returned. I was dubious about this and didn't give my details but I gave the pin to the phone and it seemed to have worked (this was not an option on the original email) so I did think it was a scam at that point but once that was sorted I had confirmation it was OK to proceed and the money was sent within hours. I have ofcourse changed my passwords since as you never know with technology these days. Thank you for a great service and I will be using again (and will ensure all security features are turned off in future)
November 28, 2023
Unprompted review
Reply from Olympus Recycling
Good afternoon,
Thank you so much for the in-depth review, its great to read feedback and learn from it. I am happy we got to the bottom of the issue and manage to rectify it without returning the device to yourself. Thank you for the help with the process too.
Have a great rest of the week.
All the best, Olympus Recycling
Sent the parcel Friday
Sent the parcel Friday, had the quoted money in my bank by Monday evening. No messing. Straightforward and easy to use. Fantastic service
November 24, 2023
Unprompted review
Reply from Olympus Recycling
Thank you for the kind review. Happy to hear it was straightforward and you got paid when expected. Have a great week. All the best Olympus Recycling
Amazing Speed
Amazing Speed, service and same day payment.
My phone was received by Olympus at 14.40, checked and payment was in my account by 17.30.
I would highly recommend.
November 27, 2023
Unprompted review
Reply from Olympus Recycling
Good afternoon Simon,
Thank you so much for the review, I am very pleased you are happy with the speed of the process. Have an amazing week.
All the best, Olympus Recycling
Reply from Olympus Recycling
Good afternoon Emma,
Thank you so much for the review. I am very pleased you are happy with the speed and price quoted. Have a great rest of the week.
All the best, Olympus Recycling
Fast and fair service
I was very impressed with the fast service and the amount I was given for my phone when others were offering a lot less. Highly recommended.
October 31, 2023
Unprompted review
Reply from Olympus Recycling
Thank you very much for the feedback Kim, it is greatly appreciated. I am happy we are competitive and fast. Have a great week. All the best, Olympus Recycling
2nd phone sold here
2nd phone sold here, super easy and convenient.
Excellent service and fast payment !
October 19, 2023
Unprompted review
Reply from Olympus Recycling
Thank you for the review Joshua. Happy to hear your second order went as smooth as the first. All the best, Olympus Recycling
Absolutely brilliant and will be…
Absolutely brilliant and will be selling my other phone through these
October 13, 2023
Unprompted review
Reply from Olympus Recycling
Thank you for the kind words Samantha. We look forward to future orders. Have a great rest of your week. All the best, Olympus Recycling
Sale of damaged Samsung Galaxy S20 Ultra
The service was excellent from start to finish.
September 29, 2023
Unprompted review
Reply from Olympus Recycling
Thank you for the review David. Happy to hear the service was excellent. All the best, Olympus Recycling
If it seems too good to be true..
If it seems too good to be true... Well, it actually was!
Very impressed with my overall experience. I had a broken Samsung S21 that I was considering selling. Based on the broken condition, I didn't expect much and was quite pleased with the estimate offered by Olympus.
I started the process online, opted for the mobile to be collected- very quick and simple.
My phone was collected the next day, and within 24 hours of collection I had been paid the amount that was estimated at the first stage. No nonsense. No dropping the quote.
Throughout the short process, I was kept updated which kept my skeptical mind at ease.
100% recommend
September 29, 2023
Unprompted review
Reply from Olympus Recycling
Good afternoon Cam,
Thank you so much for the glowing review, I am so pleased you are happy with how the experience went, the money offered and the updates throughout the process. Your feedback is vital to all improvements made. Have an amazing week.
All the best, Olympus Recycling
Fantastic from start to finish totally…
Fantastic from start to finish totally great to deal with definitely think music magpie should take a leaf from Olympus recycling.co.uk
September 15, 2023
Unprompted review
Reply from Olympus Recycling
Thank you so much for your amazing feedback. All the best! Olympus Recycling.
Quick & easy
Quick & easy. Payment was sent within days of sending it off.
Very impressed.
August 31, 2023
Unprompted review
Reply from Olympus Recycling
Hey Daniel,
Thank you very much for this positive feedback, we are delighted that the experience went smoothly. All the best, Olympus Recycling
Superb fast delivery and service.
Superb fast delivery and service.
I couldn't be happier with how fast the company received and processed my phone. Price quoted was paid within a few hours of receiving it. I can recommend them highly
August 25, 2023
Unprompted review
Reply from Olympus Recycling
Hi David,
Thank you for taking the time to leave this feedback. We are delighted you are happy with the service. All the best, Olympus Recycling.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.