I had a bad experience with another phone trade-in company so got my phone back from them and sent it to Olympus Recycling instead. They arranged collection when they said they would and paid the... See more
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Phone was damaged and was collected by DPD on Saturday. Phone was received by them today(Monday) processed and received payment(the full amount quoted) the same day. I can not stress enough how amazin... See more
Paid the price offered - collected on Sunday evening and paid Wednesday morning. So easy. Thank you.
Gave me a quote higher than most companies and got paid within 24 hours of sending my phone. Would be 5 stars if I hadn't had to chase up the package to send it off but when I did they sent out anothe... See more
Company replied
Company details
Written by the company
Olympus Recycling is a UK based independent mobile phone distributor supplying new, refurbished, graded and used mobile phones, tablets and accessories worldwide. We can be found on Compare and Recycle, Back Market and Amazon UK.
Contact info
Unit B8, First Avenue, First business park, CW16BG, Crewe, United Kingdom
- 01270219703
- hello@olympusrecycling.co.uk
- olympusinternational.co.uk
4.8
Excellent
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
Excellent service. Speedy return. Fast payment of full amount.
August 22, 2023
Unprompted review
Reply from Olympus Recycling
Thank you so much for taking the time to leave us a review. We are very happy to hear the service was excellent, quick and as quoted.
Have an amazing rest of the week. All the best, Olympus Recycling
Swift transaction with no issues
August 22, 2023
Unprompted review
Reply from Olympus Recycling
Thank you Barry for the review and trade-in. We are happy to hear there were no issues. Have a great rest of the week. All the best, Olympus Recycling
straightforward and swift
Very straightforward and swift payment. If you describe your phone properly you will get the agreed price.
August 21, 2023
Unprompted review
Reply from Olympus Recycling
Hey Timothy,
Thank you very much for this positive feedback, we are delighted that you are happy with your experience!. Have a great rest of the week. All the best Olympus Recycling
Very easy service
Very easy service. Was honest on phone condition and they paid exactly what I was expecting. Quick payment.
August 21, 2023
Unprompted review
Reply from Olympus Recycling
Hi Simon,
Thank you for taking the time to leave this feedback. We are delighted you are happy with the service. All the best, Olympus Recycling.
Great speedy and professional service
Great speedy and professional service. They paid the full quote amount
August 16, 2023
Unprompted review
Reply from Olympus Recycling
Hey Rich,
Thank you very much for the review. We are very pleased with providing you the full amount as quoted.
Have a great weekend. All the best,
Olympus Recycling
Actually honour their quotes
Saw that they offered one of the highest quotes for my broken S21 Ultra. Sent it in with some concern after having been given a similar quote by another recycler who then tried to revise the price down to £40 (before claiming they'd 'override' their own system to up the price to £50). But was pleasantly surprised that this company honoured their quote. Smooth, easy process and actually honest, not scam artists. Would recommend.
August 7, 2023
Unprompted review
Reply from Olympus Recycling
Thank you for the honest review Linton. I am glad the experience was smooth and easy for you. Thank you for choosing us. Have an amazing rest of your week. All the best, Olympus Recycling.
Olympus recycling
Absolutely fabulous thought it was to good to be true to get the amount they offered for a ruined phone but the amount was paid! Will use them again in the future
July 31, 2023
Unprompted review
Reply from Olympus Recycling
Hey Kurt,
Thank you very much for this positive feedback, we are delighted that you are happy with your experience! We look forward to future devices. Have a great week, all the best Olympus Recycling
Brilliant
Sent my phone for valuation, upon receipt they valued it. Great offer, money paid into my bank the same day, exceptional customer service. Will use again without doubt.
David,
Plymouth
July 24, 2023
Unprompted review
Reply from Olympus Recycling
David, thank you so much for the kind review. I'm so happy to hear your step-by-step experience went great. We hope to see another device in the future from yourself. Thank you for choosing us. Have an amazing week. All the best, Olympus Recycling.
10/10 via compareandrecycle.co.uk
I have had a great experience with this company!
I made my trade in via compareandrecycle.co.uk which I would recommend using because I couldn't find a trade in function on this companies own website. That was a very easy process and I really appreciate the extremely quick DPD pick up service.
You don't have to have your phone in a box or package it yourself, the DPD driver arrives and quickly packages the phone in a secure box with a prepaid label.
In my case my phone was picked up on Monday, it arrived to them on Tuesday and money arrived in my PayPal account on Wednesday morning! So this was great!
FYI a small fee of £3.64 was deducted from the final figure, but the offer I received before I sent my phone was accurate and transparent.
I am so happy that it is so easy to trade in even your broken phones for quite a fair offer considering how much it would cost to repair them!
July 19, 2023
Unprompted review
Reply from Olympus Recycling
Good afternoon Nathan,
Thank you for taking your time to leave such a positive review. We are over the moon to hear that you are pleased with Olympus's and DPD's services.
We pride ourselves on giving our customers the best experience possible.
The small fee is from PayPal services but I have noted this and will look into how we can avoid this surprise for future customers via communication, thank you for the information.
Have a great rest of your week.
All the best, Olympus Recycling
Don't bother - waste of time.
Really disappointed with this company. I was quoted for a broken iphone 11 (front screen LCD is temperamental and broken back screen). I had my device collected and received an email today stating that it had been received. I've again received an email saying my phone has been returned back to me and that I'm not the recycling partner for them! This company have made no attempt to contact me to explain why they can't accept my phone. I listed the condition as broken, I've been honest with them about the condition of my phone. My phone's obviously not stolen etc or anything so I don't understand why. They also have no T&Cs on their website to outline their criteria etc. I would have been fine if they even offered me less than the original quote, but to not even contact me and return my phone with no explanation is appalling. Completely wasted my time - I have now got to wait for my phone to be delivered back to me and then send it somewhere else to sell it! Absolute shambles avoid at all costs.
July 17, 2023
Unprompted review
Quick, easy and hassle free.
Great experience using this mobile recycling service. Royal mail 24 hour tracking service and the payment was made the very next day. Quick, easy and hassle free.
July 16, 2023
Unprompted review
Reply from Olympus Recycling
Hey Bovine,
Thank you very much for this positive feedback, we are delighted that you are happy with your experience!
I'm very happy with the service the…
I'm very happy with the service the money was paid into my bank account the same day they received my phone and they paid exactly what they quoted would definitely recommend this company
July 14, 2023
Unprompted review
Reply from Olympus Recycling
Hi Steve,
Thank you for taking the time to leave this feedback. We are delighted you are happy with the service. All the best, Olympus Recycling.
Reply from Olympus Recycling
Thank you so much for your feedback. All the best! Olympus Recycling.
I'm very happy with the service the…
I'm very happy with the service the money was paid into my bank account the same day they received my phone and they paid exactly what they quoted would definitely recommend this company
June 23, 2023
Unprompted review
Reply from Olympus Recycling
Thank you so much for the review. I am very happy to hear about your service. All the best, Olympus Recycling Team.
Fast and efficient service
Fast and efficient service. I made a mistake on the payment details and they quickly called and resolved the issue.
May 31, 2023
Unprompted review
Reply from Olympus Recycling
Thank you so much for your feedback Rachael. I am glad we could resolve the issue for you. Thank you for your custom. All the best! Olympus Recycling.
Great service and transparent quotation.
Very prompt payment and paid at the quoted price.
Very positive experience!
May 2, 2023
Unprompted review
Reply from Olympus Recycling
Hi Stacey,
Thank you very much for this positive feedback, we are delighted that you are happy with your experience!
Best price and great communication
Fast and great communication. I’m always a little skeptical with recycling my phones after an experience with a different company. It was the best price offered and they communicated really well throughout. Will def use again! Thank you
April 14, 2023
Unprompted review
Reply from Olympus Recycling
Hi Carol-Ann,
Thank you for taking the time to leave this feedback. We are delighted you are happy with the service. All the best, Olympus Recycling.
Great service
Great service, best priced offer for my phone and kept me informed throughout the process.
April 25, 2023
Unprompted review
Reply from Olympus Recycling
Thank you so much for your feedback Barry. All the best! Olympus Recycling.
FAST!!
Very quick 12 days and that was with the easter Bank Holiday. Had payment same day as I received the we have your item email, was so impressed we dug out some other old phones to send.
April 11, 2023
Unprompted review
Reply from Olympus Recycling
Thank you so much for your amazing feedback Sara. We look forward to your other orders too. All the best! Olympus Recycling.
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