Olympuslondon 

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Rated 1 out of 5 stars

If I could give no stars i would. I ordered a sweater but my partner changed his mind and I cancelled the next day. They eventually sent me confirmation of cancellation on 11th May and said they had... See more

Rated 1 out of 5 stars

rubbish company, for 9 months now I've been trying to get a replacement or refund for £56.91 in regards to clothes that are mis-labelled (too small for the labelled size) I get e-mails from them promi... See more

Rated 1 out of 5 stars

Absolutely terrible quality of clothing, delivery is not quick as promised & I paid for tracking by royal mail but it came from china. Also disgusting returns policy. Avoid this company at all costs

Rated 1 out of 5 stars

Oh dear, please everyone... avoid. Waiting over 2 months for a refund on cancelled order. Absolutely no response for over a month despite emails every week. Getting in touch with the ombudsman ne... See more

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(225)

173 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst company I have ever used

Worst company I have ever used. Ordered clothes which took over 2 weeks to arrive. I had to send several emails. Once arrived items were terrible. Requested a refund and was told could not have one. Informed keep the clothes and have full credit back. I argued but did not get me anywhere. Used the credit been waiting 2 weeks no delivery.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy, awful quality and fight for refund …

The jacket arrived and is awful quality and looks nothing like the Instagram video. The make it impossible to return, not even supplying an address to return to, trying to fob you off with store credit for 30% and if you push for refund stating they’ll take 30% off for restocking, and items must be returned at own cost by Royal Mail guaranteed delivery. Do not buy from this site.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

When you can't find a company info from…

When you can't find a company info from their website, like where do they base from. You know it's a dodgy company. Nowadays, there are so many ways to check online if a company is legit or not. Please don't be a scum victim.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid! Shoddy and refusing to give refund

I am trying to get a refund and my money back. They are hanging on tight to my money, trying to put conditions on the refund of a 30% deduction when the item is faulty and that is not in accordance with the refund policy. Avoid. Disgraceful

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

I'd give a big fat zero if I could

I'd give a big fat zero if I could. Ordered a blazer as it looked so good on the model in the video. What has come today is nothing like what I saw, utterly misleading and agree with what everyone else is saying re quality and return. Scammers avoid at all costs!!!

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Awful in every way

Ordered the jacket. Awful awful awful. Material attacks anything on it. buttons broken. side pockets are super far back so you cannot even use them and too small to then even try and put anything in.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I’d read trustpilot reviews but…

Wish I’d read trustpilot reviews but trusted the 1.9k on Facebook !
Not delivered after over 2 weeks and various emails but having read reviews on here I’m glad not received mine.
Big mistake to trust Facebook reviews another rip off china company

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scam - avoid avoid!

Olympus LONDON is actually China - complete scam. Jacket took ages to arrive and is the worse quality I've seen. As others have said they will not refund and offer store credit - it would cost a fortune to return to China anyway. Do NOT buy from this company. I have thrown money down the drain..

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

0 if I could give it

0 if I could give it.
Ordered a couple of jackets, these do not fit properly so requested a refund only to be told, “ return policy for non-faulty items. Returns are accepted, but a 30% restocking fee is applied.” nowhere is the extortionate amount detailed.
I would not recommend this company to anyone - save wasting your money

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Awful scamming company

Awful scamming company! Avoid at all costs!! They sell very poor quality products at inflated prices and refuse returns. They have renamed theirselves repeatedly in order to continue trading/scamming!! AVOID LIKE THE PLAGUE!!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Please DO NOT buy from this company

Please DO NOT buy from this company. Quality is poor, not as per Instagram advertisement. Impossible to get a refund, only store credit available, but no way would you buy anything else from them so a total waste of money. Please read other Trustpilot reviews as they are all saying the same thing - I wish I had before I made this purchase.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

RETURNS TO OLYMPUS LONDON

I bought two Blazers and e-mailed the Company twice asking to Return the items as they are too small they have still to contact me it says Easy Return on their website but this is rubbish they don't want to know once they have your MONEY.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Really poor quality

Really poor quality. I bought a jacket that looked fantastic on Instagram but it took ages to arrive and I was so disappointed with it.
The material feels like cheap felt and it has gone bobbly despite only being worn a couple of times. Avoid at all costs.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

1 star for this company is too much

1 star for this company is too much . The goods supplied are NOT AS ADVERTISED , of very poor quality and obviously come cheaply from China judging by the length of time to arrive . This company is trading under false pretences and will be reported to Trading Standards . A lesson learned from me and in future i will read reviews first before i throw away money . I requested a refund and they are doing everything in their power to ignore the request . DO NOT USE THIS COMPANY !!

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Illegal returns ‘policy’, avoid

Awful shiny material on the blazer I purchased. I can only describe it as a stiff shiny felt-like substance which is unsuitable for clothing. And a missing button hole. I’ve requested return/refund but they have tried to steer me towards shop credit according to their ‘policy’. I’ve gone back explaining my legal rights to a refund for online sales and am awaiting reply. Wish I had checked trust pilot first, lesson learned.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Fake rip offs using Instagram accounts…

Fake rip offs using Instagram accounts of people that have been gifted genuine pieces of clothing, as their own. They use videos of people that aren’t wearing their own fake goods instead they are wearing more expensive items, making sure there is a link through to their own website so you can order. Please don’t!not genuine and quality very poor. Will not offer refund even though taking advantage . Beware!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers do not use this company

These are scammers , what you receive is not what is advertised. It is cheap rubbish coming from China no fabric labels on the governments when I requested a refund was only offered part refund which I never received.
Scammers, avoid avoid avoid

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY - 20 emails and still no returns address. (likely as it does not exist) Why do I want a poor quality item that does not fit an be left with it. 30% restock fee?

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap and unwearable

4 days ago
This company is displaying misleading descriptions, the garments are of very poor quality.
Absolutely nothing like the photos advertised. Feels more like felt with scratchy inner texture. Arrived very creased and delivery very slow, by the time they came I had, had to go on holiday without them.
They are denying that I contacted them to return as soon as I returned from holiday, have ignored subsequent communication and are now saying it’s too late to return.
If I could score a minus number I would

Please be careful when purchasing from here. I won't be buying anything more.

August 1, 2025
Unprompted review

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