Omega Breaks Reviews 554

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We had a lovely couple of nights staying at the Stamford Bridge Hotel, situated at the Chelsea Football ground. Well appointed rooms with Tv, coffee/tea making facilities. Breakfast was included, whi... See more

Company replied

Rated 5 out of 5 stars

Booked a package for a birthday treat. 2 nights hotel Greenwich London and Mamma Mia the Party at 02. Very good value, loved the hotel and a great price too. Would definitely recommend… The Good... See more

Company replied

Rated 5 out of 5 stars

Omega kept us in touch beforehand so that there were no unexpected situations. The hotel was excellent, clean, comfortable and the staff were most attentive. The theatre seats we were allocated were g... See more

Company replied

Rated 1 out of 5 stars

In brief: Hotel changed at last minute, unable to reach hotel before event due to road closure as Triathlon taking place. Therefore unable to freshen up. Spent 8hours on the coach due to unnecessary p... See more

Company replied

Company details

  1. Tour Operator
  2. Bus and Coach Company

Written by the company

Omega Breaks specialise in offering a range of exciting London coach breaks and niche astronomy tours, including our iconic Northern Lights flights. Our buying power and long-standing relationships with theatre and event companies mean we are able to secure great prices for tickets across a range of popular West End musicals, attractions, events, shows and concerts across London. Omega is committed to making travel easy, affordable and fun.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

554 reviews

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Rated 5 out of 5 stars

Mamma Mia The Party

Booked a package for a birthday treat.
2 nights hotel Greenwich London and Mamma Mia the Party at 02.
Very good value, loved the hotel and a great price too.
Would definitely recommend…
The Good Hotel
Mamma Mia The Party

April 2, 2026
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Reply from Omega Breaks

We're happy to hear that you found great value in your birthday package, enjoyed the hotel, and loved Mamma Mia The Party. We appreciate your recommendation!

Rated 5 out of 5 stars

The trip was well organised

The trip was well organised, all information was helpful. The driver was friendly and professional. The hotel was superb, very impressive.

March 10, 2026
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Reply from Omega Breaks

We're happy to hear that the trip was well-organized and informative. It's great to know that the driver was friendly and the hotel was impressive. Thank you for your positive feedback.

Rated 5 out of 5 stars

Pleasant experience

Good response time, when I telephoned, friendly, made booking my trip easy, receipt and confirmation sent in good time, pleasant experience all round.

March 14, 2026
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Reply from Omega Breaks

We're happy to hear that the booking process was easy and pleasant! We appreciate your feedback regarding our response time and confirmation process. Thank you!

Rated 4 out of 5 stars

Great experience however the booking at…

Great experience however the booking at the venue was not made in either of our names and took considerable time to find. It was booked under the random name of one of your employees. On the plus side the manager did upgrade our table.

February 19, 2026
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Reply from Omega Breaks

Thank you for contacting us.

I have spoken to our ticketing manager Tim ( all of our tickets are booked under his name) who has provided me with the email he sent to the venue advising them of your name and booking details.

This looks to be an unfortunate oversight at the venue.

We are very sorry on the venues behalf and are sure this was a one time error as we have been sending customers to this venue for a while now.

Thank you for letting us know about your experience.

Rated 5 out of 5 stars

A brilliant weekend with excellent hotel and show


We all loved the whole experience. The Good Hotel was amazing with the staff very friendly and attentive. It was ideally situated for the O2 - we used the cable car to get there which was fun. Mamma Mia the Party was brilliant. The food was served piping hot and very tasty and the whole show was brilliant. We loved the fact that the waiting staff joined in, in the dancing and singing too. It was a wonderful show and I thoroughly recommend it, along with the Good Hotel. I’m so glad I booked through Travelzoo to get this deal. Thank you.

February 1, 2026
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Reply from Omega Breaks

We're happy to hear that you loved the whole experience, especially the Good Hotel and Mamma Mia the Party! It's great that you enjoyed the friendly staff, convenient location, tasty food, and brilliant show. We appreciate you recommending it and are so glad you booked through Travelzoo. Thank you!

Rated 5 out of 5 stars

Excellent booking process over phone

Booking really well handled by the person on the other end of the line.

February 6, 2026
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Reply from Omega Breaks

Hi Bill,

We're happy to hear that your booking was well-managed! Thank you for sharing your positive experience with our team.

Kind Regards

Customer Contact Team

Rated 5 out of 5 stars

I am not a fan of online booking so…

I am not a fan of online booking so prefer to have a conversation. Booking was quick and easy and my queries answered etc. very happy to go ahead and book a surprise Theatre break for my son.

January 16, 2026
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Reply from Omega Breaks

Hi Brian

We're happy to hear that the booking process was quick and easy. We hope your son has a lovely time on his surprise trip!

Kind Regards

Customer Contact Team

Rated 5 out of 5 stars

Unable to book online

Unable to book online, Unsure what the problem was. Contact through phone, sales lady very helpful and explained everything clearly. Booked trip, confirmation and receipt came through very quickly. Thank you

January 7, 2026
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Reply from Omega Breaks

We're happy to hear that our sales lady was very helpful and clearly explained everything! We appreciate you booking your trip with us and your positive feedback. Kind regards, Lottie

Rated 1 out of 5 stars

Booked hotel and show deal

Booked hotel and show deal
Show not as advertised not worth the money .
Hotel was lovely but smallest room ever and could have booked on booking .com nuch cheap !

December 14, 2025
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Reply from Omega Breaks

We appreciate your feedback and are sorry the show and room size did not meet expectations. We'll review your comments to improve our offerings.

Rated 5 out of 5 stars

Very friendly and no problems…

Very friendly and no problems experienced

December 24, 2025
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Reply from Omega Breaks

We're happy to hear that your experience was friendly and problem-free. Thank you for your positive feedback! Kind regards, Lottie.

Rated 4 out of 5 stars

Fantastic trip

The show was amazing. The hotel was a bit far out of London but only one tube ride to the show which was good.

The hotel was clean and a community hotel which means some of their funding goes to good causes which was great, but the single beds are very small, smaller than a single and we had to ask 3 times for decaf tea bags, but overall a great trip and a very good price

December 23, 2025
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Reply from Omega Breaks

We're glad you enjoyed the show and found the location convenient. We appreciate your feedback regarding the bed size and tea availability, and we'll look into these areas. We value your comments. Kind regards, Lottie.

Rated 4 out of 5 stars

Very well organised

Very well organised. Coach was clean and comfortable. Would definitely consider using them again.

December 7, 2025
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Reply from Omega Breaks

We're happy to hear that you found our coach clean, comfortable, and well-organised. We appreciate you considering us for future travel! Kind regards, Lottie.

Rated 5 out of 5 stars

Really good value for money

Really good value for money Enjoyed Live Aid the musical We had excellent seats for the performance The Good Hotel was a different experience It was very basic but clean and in a great location The breakfast was excellent

December 16, 2025
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Reply from Omega Breaks

We're happy to hear that you found great value and enjoyed the musical! We appreciate your comments about the hotel's location, cleanliness, and breakfast. Thank you for your positive feedback! Kind regards, Lottie.

Rated 5 out of 5 stars

Really enjoyed our stay at the Good…

Really enjoyed our stay at the Good Hotel, such a great location and the Live Aid show was full of energy and great singers

November 21, 2025
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Reply from Omega Breaks

We're happy to hear that you enjoyed your time with us! It's wonderful that you appreciated the location and found the Live Aid show energetic with great singers. Thanks for your feedback. Kind regards, Lottie.

Rated 5 out of 5 stars

Great value for money

Great value for money!
The Devil Wears Prada was an entertaining show and we had fabulous seats.
The Good Hotel was very comfortable, the staff were friendly and welcoming, we were all pleased with our rooms and the breakfast was delicious!

December 9, 2025
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Reply from Omega Breaks

We're happy to hear that you found everything to be of great value! It's wonderful you enjoyed the show and appreciated the hotel's comfort, friendly staff, rooms, and delicious breakfast. Thank you for your positive feedback. Kind regards, Lottie.

Rated 5 out of 5 stars

Great experience

We had a great trip away to Iceland. From initially booking our trip and throughout the whole experience has been fantastic.

December 1, 2025
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Reply from Omega Breaks

We're happy to hear that your trip to Iceland was fantastic! We appreciate you choosing us, and we're glad the entire experience was great for you. Kind regards, Lottie.

Rated 5 out of 5 stars

Great value and reliable company

Excellent service and very helpful and efficient company, would definitely use Omega breaks again .

December 4, 2025
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Reply from Omega Breaks

We're happy to hear that our service was helpful and efficient for you. Thank you for your positive feedback; we appreciate your recommendation. Kind regards, Lottie.

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