OmniPrint International Reviews 

Great customer service! Luis was a big help getting us going.

Jacky was very courteous and professional in handling my trouble call.

Isaac Sánchez
Tech/Training Specialist
He treated me very well, he explained very well, I congratulate him, there are few people like him, they have a very good way of explaining, thank you Isaac Sanchez

Worst company to purchase from. My DTF Mini Printer that was over 10k (for the complete package) was ordered on April 15, 2024, it was finally delivered August 9th, I uncreated the items as the video explained step by step to find the unit missing parts (one major safety part). Once it was uncreated there was a lot of cosmetic damages to the printer and the oven. On August 12th I called Marvin (Sales person), which he directed me to Luke (my account manger) I explained to Marvin & Luke that I wanted these items replaced. I have been passed on from Luke, now to Morgan (IT). Morgan is wanting to have me run the machine without the air purifier (which in there first video states do not use the oven with out the Air Purifier, if it does not vent out of the building (in my case it does not). I explained to Morgan the issues that it is more cosmetic, he now tells me there is nothing more he can do, This is a full week later. I call the 800# asking to speak to a supervisor and was told they can not give out supervisor information, I then asked for the supervisors email address and was told that can not be given out, that rep informed me that I would have to go back to Luke (which at this point I have left him several messages and text and never (to this day) heard back from him. On the 20th of August received a call from Josh, which is Morgan's supervisor (IT) wanting to me set up the machine again, I once again explained to him that it is missing the Air Purifier, he proceeds to tell me it "should be safe" (not a chance I am going to take) Again I went into detail of what is going on with the machine. Josh informs me because he is a supervisor he would get ahold of Julio the supervisor that should be taking care of this issue. Needless to say as of 08-22-24 I have not heard from Julio, Josh, Morgan. I do believe this is a great product, but it is worthless (without the Air Purifier) with horrible customer service and lack of communication, worst of all an incomplete system. At this point this is a 10k paper weight.

Quick and respectful staff ready to help at anytime

I was asked to give a review of OmniPrint and I have to be honest the DTF I purchased has been good, The sales team has been supportive, but the Technical Department needs to be improved as printers we don't have time to go back and forth with emails that take days to answer.

Great customer assistance!

First time buyer for dtf and best experience ever with this company. They actually care and take the time with your order

For many years I was using Omni's Fulfillment services. Recently I as contacted by my account manager who should me an ROI so that I could justify purchasing my own DTF printer. I decided to purchase the Omni 14.5 and I was excited when it showed up a few weeks ago. It was within the promised time line of 6 weeks. It came 5 weeks after I placed the order. I was very satisfied with the sales rep and the account manager. Everything they told me was accurate and factual. The onboarding process was seamless and very efficient. The support tech was very patience and very willing to help me get up and running. I now have a great printer with the best quality transfers. The colors are amazing and my customers are very happy with the T-shirts. Thank you to the entire Omni team for making this journey fun and informative.

Excellent customer service! OmniPrint has been amazing to work with! They offer top notch service and support! I would not recommend anyone else in the business! So glad to be part of the Omniprint fam! Thank you!

Very responsive, and resolved my problem

Print & Stitch LLC in Grand Junction, Colorado-
We are a small locally owned DTG print and embroidery shop. The information shared in the Creators Live sessions have been invaluable. We appreciate all of the information and thank all the members for all of your help!

Title: Excellent Ink, Service, and Support: Omniprint 2 330TX+ Review

Rating: 5/5 stars

I've been using the Omniprint 2 330TX+ for my printing needs in my business for quite some time now, and I must say, it has been a game-changer. The ink quality is superb, producing vibrant and long-lasting prints that truly enhance the presentation of my products.

What sets Omniprint apart, however, is not just the quality of their ink but also their exceptional service. I greatly appreciate the weekly sessions they offer, which have been invaluable in not only optimizing the performance of my printer but also providing insights that have positively impacted my business strategies. It's a fantastic added value that demonstrates their commitment to their customers' success.

Of course, no technology is without its occasional hiccups, and I've encountered mechanical issues with my printer in the past. But what truly impressed me was how Omniprint swiftly diagnosed the problem and promptly resolved it, minimizing any downtime for my operations. Their technical expertise and efficiency in addressing issues speak volumes about their dedication to customer satisfaction.

Moreover, being based right here in Southern California is definitely a bonus. Knowing that I have a reliable printing partner in my backyard provides me with peace of mind, especially when time is of the essence.

In summary, I wholeheartedly recommend Omniprint 2 330TX+ to anyone seeking high-quality ink, outstanding service, and reliable support for their printing needs. It's a partnership that has undoubtedly contributed to the success and growth of my business.

Excellent Customer Service. Would recommend to everyone.

I love the weekly creators board room, they have such helpful information and we get to connect to the Omniprint family. I have had my Omniprint 330TX plus for 3 years now and I love it. The machine does both direct to garment and direct to film. I am a graphic artist of 17 years and I love being able to design my graphics and the machine prints vibrant colors to put on any garment. I love my Omniprint family.

omni print is vey bad company, i sugest evey one never buy any printer from this company. they are robbers

OmniPrint International Deceived Me...
I researched every DTG printer that I could find and was able to negotiate a purchase from OmniPrint International in April 2023. Receiving the printer was the only highlight of this whole deal because since April I have not been able to print t-shirts or film transfers. OmniPrint International says I don't know how to use the printer even though I use one of my friends' 330TX with no problem (my friend can't print on my faulty printer either). I am still asked to pay the monthly cost and repairs for a printer that was bad out of the box. Help! Anyone!

I bought a freejet 330TX. If you don’t want to struggle with a company that cares nothing about you and your money please go somewhere else. They are so good to sell but once you need them they won’t be there. I email them every day to help me fix my printer and no reply. I call every single day and the receptionist is nice and all but she’s obviously doing what she’s told, “the tech will call you or email you soon” and that never happens. Fixing this printer is not cheap for them to treat their customers this way. No sort of respect for their customers. Me waiting for them to get back at me I’ve lost so many customers that didn’t want to wait and went with someone else. I have many emails and calls to them I wish I knew all this before giving them my money. I would have gone with a more caring company and brand. Omniprint NOT RECOMMENDED!

I read some of these reviews and I just have to say... I have been using OmniPrint printers and their ink for 5 years, I have been in the printing business for 23 years and often see new business owners and startup buy these expensive printers and think its one of those desk printers you buy from Office Depot. These are serious printers and need to be maintained. I had to take several classes to learn how to actually keep my printer runner smooth. I have Epson, Brother, and Omni. OmniPrint is an American company and I will also support it.