Omychic Reviews 105

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, most reviewers were somewhat happy with their experience overall. Many customers are pleased with the quality of various clothing items, describing them as soft, comfortable, and durable, often exceeding expectations for the price. People appreciate the unique designs and the versatility of the products, finding them suitable for different occasions and easy to style. Some also report that items arrive ready to wear without wrinkles and that sizing can be accurate, leading to satisfaction with their purchases. However, a significant number of people were dissatisfied with the product quality, stating that items received did not match descriptions or images online, often being made from cheap materials. There are also frequent complaints about orders not arriving, taking an excessively long time, or being incomplete, with some customers waiting months for their purchases. Additionally, many reviewers found the pricing to be too high for the quality received, and experienced difficulties with returns, including high shipping costs for international returns and unhelpful customer service.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many reviewers expressing satisfaction with the... See more

Quality

People report ambiguous experiences with quality, with many customers praising the high-end look, soft cotton... See more

Order

Clients share negative opinions on order experiences, with many reporting that items never arrived or took an... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reporting quick shipping... See more

Price

Reviewers highlight negative aspects of price, with many feeling that products are overpriced and not worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uppermost Quality Jeans, mist likely invented by by Mr Gaultier or other top design gentleman, even the ziping looks Gold plated. very much comfortable trousers, wearing evey daily. Greatest delivery... See more

Company replied

Rated 5 out of 5 stars

This faux leather handbag is the perfect size for all my daily essentials. The print is really unique, and the material feels surprisingly durable. Shipped pretty quickly, too!

Company replied

Rated 5 out of 5 stars

This lace-up linen cardigan is a summer essential. It's light, breathable, and great for layering on cooler evenings. Came out of the package ready to wear, no wrinkles!

Company replied

Rated 5 out of 5 stars

This turtleneck sweater is incredibly soft and cozy, not itchy at all. The button details on the collar are a lovely touch. A new fall favorite for sure.

Company replied


Company details

  1. Women's Clothing Store

Written by the company

We offer chic custom-made plus-size outfits designed by talented designers from around the world. Although we cannot guarantee complete satisfaction, we strive to do our best. Any questions about our products or services, please feel free to contact us at sales@omychic.com and we will do our best to assist you.


Contact info

3.1

Average

TrustScore 3 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

My experience of obtaining my order…

My experience of obtaining my order from Omychic was THE MOST FRUSTRATING I have ever experienced with online shopping and I shop from lots of places around the world. The goods minus one missing arrived several weeks after when they were represented to arrive. Every email I sent to Omychic was returned because email address was blocked. I phoned their number and the calls disconnect prior to being answered. I tried emailing their sister company SOOLINEN and exactly the same. Email address not working. Phone number not answered. The most costly item in my order of 5 items has still not arrived. A note in the order said it would follow in a few days and weeks later I have received nothing. My only hope of a response from them is to hope like anything pay pal can assist. Be prepared for a nightmare with this company!!! No reputable business blocks all communication! All of the other reviews Zi have read since purchasing, endorse my experience! BAD BAD BAD

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

It's more or less a scam

It's more or less a scam - items that arrived (a couple of months later than expected) bore little resemblance to those advertised. Only a 15 percent refund offered - after you send back to China for, like 40 dollars at least in postage. So far no refund, so........it's probably just a scam all around.

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

bad quality products

bad quality products, not as in photo, material is not linen or silk as described, details not as in photo, very bad details, very late delivery . Highly negative

May 2, 2024
Unprompted review
Rated 4 out of 5 stars

I LOVE IT

I LOVE IT! There are so many options for the style and clothing that I need for different occasions. The fabric quality, the dress style, the color and it in suits the trend today. I am planning to have a vacation and I will definitely get my OOTD in Omychic. I love it :)

April 2, 2024
Unprompted review
Rated 3 out of 5 stars

I recently bought 1 black top from…

I recently bought 1 black top from OMYCHIC.COM online store for my office work .very nice and comfortable fabric and size as well all ok but it was little delay in delivery other wise fine .1 nice thing abut customer service they reply immediately to emails ,because I send them few email and they communicate not bad at all Worth for your expance .thanks

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible products. Do not buy from them!

I am very dissatisfied with their products and customer service. The clothes I received smelled like mildew and the fabrics were not as advertised, shipping for a return costs $100 dollars. I requested a mailing label and alternatively an address in the US where I could return the unsatisfactory items. There has been no response, except to wash the clothes that smell, or ship to China.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Forever or no deliver of Purchased and paid for two tops

Purchased and paid for two tops. Still waiting for delivery one Feb 4 purchase. Their customer service says no worry it will be sent soon. Second one took 6 weeks and it is marked Soolinen. Cheap terrible material. Not linen. Do not waste your money. This company is bad. Service product quality not what is advertised.

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

The only thing I can say that’s…

The only thing I can say that’s positive is the email replies you get. Pictures and descriptions on website are not anything like you receive. Cheap ill made knockoffs with no care instructions or labels of any kind. They say you can return their clothes, but don’t say it’s at your expense. To return 2 tops it will cost my $70. I paid $100 for the tops , I expected much better that I got…

March 9, 2024
Unprompted review
Rated 1 out of 5 stars

Scam website - warning to other customers

Bought a jumper that was pictured as a soft, fluffy, light-weight mohair ombre sweater. The colours look pastel and the sweater loose and lightweight on the website. It arrived nothing like the picture. Chunky, fitted, in no way mohair, colour block. It's ugly and I never would have purchased it had it been pictured as it actually is. Now I've to wait for a response email to get the returns address. It seems like a scam. I'm so annoyed.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company.

I ordered and paid for 2 items in early November. One dress was not available but they found something similar to replace it. I had asked for my money back but. They wouldn’t do this. This dress arrived in January. The second dress has never arrived despite them telling me that it has been shipped 3 times. I have asked for money back but all they will offer is a voucher. Do not order from this company.

March 5, 2024
Unprompted review
Rated 2 out of 5 stars

Received partial products

I placed an order for four items on 11/25/23. I received a partial package on 12/24/23. The pants were way too big. I emailed the company. Catherine responded via email and gave me a partial refund of 10%. Also, I asked where my partial order was! Catherine replied to me on Dec 28th that the company is going to process the shipment (unbelievable that they did not ship the rest of the order). I asked for a full refund. She asked for a second chance since the company already shipped the product at that time. I never received even a tracking number and until today I still didn’t receive the package. I emailed Catherine to request a full refund! Hopefully, she will respond to me.

Need to be careful when purchasing from a company out of the country! On this website says delivery within 15 days!

January 20, 2024
Unprompted review
Omychic logo

Reply from Omychic

We're sorry to hear that you are unsatisfied with the shopping experience. Feel free to contact our customer service at sales@omychic.com, our co-workers will solve your problems ASAP.

Rated 5 out of 5 stars

Khaki pants like no other <3

I was looking non-stop for unique Khaki pants in a lot of online shops but I only found the one I wanted in this website.. I was also hooked to check more of their products because they all look so unique and chic!! Check them out if you wish to buy quality products

January 3, 2024
Unprompted review
Omychic logo

Reply from Omychic

Thank you for loving our khaki pants! We'll continue to launch the chic wear to our customers!

Rated 5 out of 5 stars

VERY CHIC TURTLENECK OUTFIT

VERY CHIC TURTLENECK OUTFIT

I recently purchased the Omychic French Coffee Turtleneck Drawstring Patchwork Thick Cotton Knit Top for the winter, and I must say, it exceeded my expectations. The cozy thickness of the cotton knit kept me warm in chilly weather, and the drawstring added a stylish touch. The patchwork design was not only unique but also garnered compliments from my friends.

My experience with their shipping and delivery went very smooth. The product arrived promptly, well-packaged, and in perfect condition. Overall, I'm delighted with both the product and the smooth shopping experience with Omychic. I highly recommend this online store. Thank you so much for making my winter warm and happy.

December 29, 2023
Unprompted review
Rated 1 out of 5 stars

Easy to buy on Omychic but difficult to…

Easy to buy onomychic but difficult to receive the merchandise from them.
Almost 30 days after the purchase and my incomplete order is still in China!
Catherine returns email but is has no positive effect on the dilivery.
Like others, my order has been split in two…
Don’t buy from Omychic.

November 27, 2023
Unprompted review
Omychic logo

Reply from Omychic

I'm sorry to hear that you are unsatisfied with the shopping experience. We'll keep improving our shipping in the future.

Rated 1 out of 5 stars

Poor quality.Poor service.Poor…

Poor quality.Poor service.Poor communication.Merchandise not received.Do not purchase from this company to avoid disappointment.

November 17, 2023
Unprompted review
Omychic logo

Reply from Omychic

I'm sorry to hear that you are unsatisfied with the shopping experience. We'll keep improving our service and bring good quality wear to our customers.

Rated 1 out of 5 stars

The item received was not as ordered

The item received was not as ordered. Item was very small, child sized. No return labels no packing slips, no product content labels. Buyer beware! Currently trying to get a refund however after multiple emails to a “Catherine” at omychic I am not holding my breath.

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Bad experience. Catherine did return my e.mail, but with no solution. My order came incomplete. My credit card dept said to return the parcel and provide them with tracking #. It's total insane experience. No body sd order from Omychic company. Total scam.

June 20, 2023
Unprompted review

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