Harrison went above and beyond to answer all of our questions, accommodate us with setting up times to talk, and overall made the line of credit process totally smooth. I was delighted to find out tha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Part high tech. Part human. All business.
1400 Broadway, 10018, New York, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joe Gorman was great, followed me through the entire process and was very informative.

Reply from OnDeck
Joe Gorman was great to work with. Great to work with and always followed up. He is the Best!

Reply from OnDeck
⭐⭐⭐⭐⭐ Excellent Experience with Patsy Garcia at OnDeck
I had an outstanding experience working with Patsy Garcia at OnDeck. She was extremely helpful from start to finish and walked me through every step of the process perfectly. Patsy took the time to explain everything clearly, answered all my questions, and made sure I understood exactly what was happening the entire time.
I’ve worked with other companies before, but I’ve never received this level of support and guidance. Patsy truly went above and beyond to help me get funded, and she made the whole experience smooth and stress-free.
If you’re looking for someone who actually cares and will help you through the process the right way, I highly recommend Patsy Garcia. Thank you again for all your help!

Reply from OnDeck
From the start with Taylor then Harrison it was the best professional experience I can asked for. They explained everything to me about the product and I totally understand everything.
Even though the interest rate was slightly higher than I had before from another lender on unsecured loan I cannot passed this opportunity. Having this credit line and carefully managing the line I can profit more from my business.
Thank you

Reply from OnDeck
Joe Gorman made my process seamless and answered all my questions. He walked me through everything step by step and made sure my entire process went down without any difficulties. I’m truly appreciate for all his help.

Reply from OnDeck
Being a returning customer the amount of time to process the funds was fantastic no waiting after approval funds were received in less than 24 hours.

Reply from OnDeck
On Deck really has been great for us as a business. They were quick with approval and processing, and later when we were ready to do some restructuring we were able to work with them to improve our debt servicing cash flow also keeping that safety net of having extra credit in the back pocket if needed. I have been very happy with them and look forward to continuing this relationship.

Reply from OnDeck
Marquise Callaway was helping me with the Line of Credit. He was really professional and the process was so easy. It took only 5-10 mins on the phone to get it approved.

Reply from OnDeck
Harrison is kind, courteous, expedient and thorough. I very much appreciated his help getting funds for our business. I’ll surely deal with him again in the future. Top recommendations. Thank you.

Reply from OnDeck
I needed funding to free up some cash. I got a call from Marquise Callaway and he was extremely informative and polite. After a few calls to get the information to his underwriting, he promptly called me to explain my loan options. The application and approval process was the easiest I have ever had the pleasure of using. Marquise did a fantastic job and I really appreciate his efforts.

Reply from OnDeck
Ondeck extended my company credit: HOWEVER, had I known they were going to file a UCC Lien against my company I would have kept looking. NOW I HAVE 20 CALLS A DAY ASKING IF I WANT OUT OF MY ONEDECK LOAN-OR HOW CAN I HELP YOU WITH YOUR UCC LIEN. Thanks Ondeck for not telling me about the lien. And thanks again for not removing it after I paid you back 2 weeks later. Now I have to deal with dozens predatory lenders everyday. The calls just dont stop and its extremely irritating. I wont be doing business with these people again.
I see on deck responded with an insensitive tone and basically blamed me for the problem they caused. Instead of offering to help resolve the issue as I would if my company had harmed a customer. This just re-enforces the fact I wont do business with them ever again. Beware of these people.

Reply from OnDeck
Harrison was personable and friendly. I was assisted with the line of credit easily. Fast approval and easy to use interface

Reply from OnDeck
Great customer service and quick turnaround time

Reply from OnDeck
Jon D'Amico customer service was amazing!! Explained everything really well and was there the entire process.

Reply from OnDeck
5 stars! Harrison is awesome. Professional, responsive, and helped us secure funding fast. I highly recommend their services!

Reply from OnDeck
Excellent customer service! Patsy called me within a couple hours of applying. Walked me thru the application process, let me know what next steps would be and when we should hear back from her. All of which was such a smooth process and within 24 HRS we were approved. Highly recommend OnDeck for your business financial needs!

Reply from OnDeck
OnDeck has been wonderful to work with for our funding needs. Harrison was personable, professional, and took the time to walk us through all available options. He answered every question clearly and made the process smooth and easy. Great experience overall.

Reply from OnDeck
Jordan bousman was wonderful to work with very helpful and easy to talk to incredibly knowledgeable and friendly

Reply from OnDeck
Jordan stayed in constant communication, was understanding and patient.

Reply from OnDeck
Joe Gorman absolutely crushed it on getting our account approved AND funded SAME DAY. He asked all the right questions and explained the entire process thoroughly including how the underwriter came up with the offered Business Line of Credit amount and how we could grow the account together.

Reply from OnDeck
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.