This company not only answers questions in a timely matter but also stays in constant contact with you when awaiting your order. After my last experience with a much larger company, Ondra is a breath... See more
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Ondra has been amazing! I was scared to order online but I did a deep dive an researched what pharmacy I wanted to use an then I found Ondra! I have medical anxiety and From the ordering to asking lo... See more
So far so good! My package/medicine was very secure and very legit looking. It arrived quickly. All info and material was included. Very clean and branded. Very thorough details given. Their website a... See more
Bait and Switch operations. Claims to provide nausea meds with the injections for $30 a month. Only provide 15 generic brands tabs for $85. I was up front that I get nausea and vomiting from the meds... See more
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Company details
Written by the company
Ondra Health is a telehealth platform focused on making medical weight loss and wellness care more accessible, transparent, and straightforward. Through our online platform, patients can connect with licensed healthcare providers, complete a secure medical intake, and receive personalized treatment recommendations based on their health history and goals. We offer access to evidence-based treatments, including GLP-1 medications such as semaglutide and tirzepatide, when clinically appropriate. All prescriptions are reviewed by licensed providers and dispensed through state-licensed pharmacy partners in accordance with provider discretion and applicable regulations. In addition to treatment access, Ondra Health provides educational resources covering topics such as dosing, side effects, injection guidance, nutrition, and long-term wellness support. Our goal is to help patients make informed decisions with clear information and responsive support throughout their care journey. We are committed to patient privacy, honest communication, and provider-guided care designed to support long-term health and wellness.
Contact info
United States
- care@ondra.health
- ondra.health
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Replied to 100% of negative reviews
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This company not only answers questions…
This company not only answers questions in a timely matter but also stays in constant contact with you when awaiting your order. After my last experience with a much larger company, Ondra is a breath of fresh air! I would recommend Ondra to anyone searching for a solid, caring company for GLP1 orders. This team truly cares.
Delayed shipping and no sense of urgency
My first shipment from Ondra Health arrived with just a day or so delay so not a major issue. The issue began with my next shipment: it was sent to Puerto Rico via USPS Ground Advantage with an estimated delivery time of 13 days not 5 days as the first shipment. That delay could leave me with a gap in treatment.
I’m also concerned about the medication’s condition after such a long journey. It is a temperature-sensitive compounded medication packed with ice packs, and I have not received confirmation of how its temperature will be maintained throughout transit. If the package travels by cargo ship, the time and conditions in transit make that concern even more pressing.
I raised these issues promptly and repeatedly asked Ondra to arrange expedited air shipping. Their responses have acknowledged my concerns, but I still do not have a confirmed shipping plan or delivery date. What has been most disappointing is the lack of urgency and apparent willingness to resolve a time-sensitive problem. I paid $549 for a three-month supply and expect a clear, prompt solution.

Reply from Ondra Health
Ondra has been amazing
Ondra has been amazing! I was scared to order online but I did a deep dive an researched what pharmacy I wanted to use an then I found Ondra! I have medical anxiety and From the ordering to asking lots of questions they have been amazing!! Highly recommend! I'm so glad they let you choose your pharmacy that was a big plus for me.
Bait and Switch operations
Bait and Switch operations. Claims to provide nausea meds with the injections for $30 a month. Only provide 15 generic brands tabs for $85. I was up front that I get nausea and vomiting from the meds and need this in my shots. They said the monthly supply is $30 a month and I agreed. Not in the shots but in a generic pill form for only half of the month's meds. Dropping them and returning to Remedy Meds, a top notch operation

Reply from Ondra Health
So far so good!!
So far so good! My package/medicine was very secure and very legit looking. It arrived quickly. All info and material was included. Very clean and branded. Very thorough details given. Their website and my profile is easy to access and very user friendly. Good customer service too, you can even message staff. I see I can also delay my next auto shipment if necessary as well. Overall, I feel really happy with this company. I am a new customer, for one month so far. I ordered the 3 mos supply deal.
Exceptional customer service
Exceptional customer service! Great prices and good pharmacies to choose from.
They are very good with service and…
They are very good with service and medication is legit and on point. Everything is as they say and will use them for as long as possible
Great experience with Ondra
Great experience with Ondra! Exactly what was described and easy to use. Customer service was awesome and everything was explained in detail.
Been on it for a few weeks delivery was…
Been on it for a few weeks delivery was on time and it’s been working
The price of the product is great
The price of the product is great. I like the packaging is east to read.
Great Company
I have had a great experience. Communication is great and timely shipping.
Your platform is easy to navigate…
Your platform is easy to navigate through...user friendly. My medication was approved in a timely manner and arrived packed neatly with ice packs.
Super easy to use
Super easy to use, i wish they had an app, however its still a good company. I like that you get a choice in what you get and where you get it, you can skip months and customer service is amazing. The only thing i I don’t like, is the inconsistent billing. I felt like i was billed two weeks after my first payment for my second month, then the date kept changing. Shipping is super fast and informative and i feel the price is right for what you get.
I switched from a different company to…
I switched from a different company to Ondra. It is like a night and day experience anytime I have a question it is answered immediately. I’m very pleased with this company. It is a very easy and quick process, including the shipping, which was extremely fast. I am having great results.I definitely recommend this company.
Great coustemer service
Great customer service, answered all my questions before signing up with them, I love the transparency to know where your medication will be shipping from before you pay! I'm using hallandale pharmacy and shipping was fast. Totally recommend!!
Ondra Health is super straightforward
Ondra Health is super straightforward! No questions are left unanswered and the whole process happened super quickly. Not to mention they have affordable options!
Fast and easy
Fast and easy
Shipping was extremely fast and the price is great!
Product arrived on time
Product arrived on time. Third is my second week and so far so good!
Just joined Ondra 6 month plan
Just joined Ondra 6 month plan. Easy and friendly process. 3 months of injections received and refrigerated. New to Ondra but experience has been positive so far!
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