Ondra Health Reviews 

37
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This company not only answers questions in a timely matter but also stays in constant contact with you when awaiting your order. After my last experience with a much larger company, Ondra is a breath... See more

Rated 5 out of 5 stars

Ondra has been amazing! I was scared to order online but I did a deep dive an researched what pharmacy I wanted to use an then I found Ondra! I have medical anxiety and From the ordering to asking lo... See more

Rated 5 out of 5 stars

So far so good! My package/medicine was very secure and very legit looking. It arrived quickly. All info and material was included. Very clean and branded. Very thorough details given. Their website a... See more

Rated 1 out of 5 stars

Bait and Switch operations. Claims to provide nausea meds with the injections for $30 a month. Only provide 15 generic brands tabs for $85. I was up front that I get nausea and vomiting from the meds... See more

Company replied

Company details

  1. Weight Loss Service
  2. also in
  3. Online Prescription Medication Vendor
  4. Wellness Program

Written by the company

Ondra Health is a telehealth platform focused on making medical weight loss and wellness care more accessible, transparent, and straightforward. Through our online platform, patients can connect with licensed healthcare providers, complete a secure medical intake, and receive personalized treatment recommendations based on their health history and goals. We offer access to evidence-based treatments, including GLP-1 medications such as semaglutide and tirzepatide, when clinically appropriate. All prescriptions are reviewed by licensed providers and dispensed through state-licensed pharmacy partners in accordance with provider discretion and applicable regulations. In addition to treatment access, Ondra Health provides educational resources covering topics such as dosing, side effects, injection guidance, nutrition, and long-term wellness support. Our goal is to help patients make informed decisions with clear information and responsive support throughout their care journey. We are committed to patient privacy, honest communication, and provider-guided care designed to support long-term health and wellness.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.5

All reviews

(37)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far I’m very happy

So far I’m very happy with my experience with ondra health. I recently switched over from using a different company and I’ll say that this platform feels a lot more intuitive to me.

I also had everything processed and shipped very quickly, which is important to me. Definitely would recommend.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a very positive experience so…

I’ve had a very positive experience so far. The sign-up process was simple and straightforward, and communication with my provider has been easy. Customer service has been very helpful and prompt whenever I’ve had a question.

I also really appreciated that the medication arrived with everything I needed to get started, including the syringes, alcohol swabs, and clear, concise instructions. Since this was my first experience with semaglutide, having everything explained and organized made the whole process feel much easier and less overwhelming.

Overall, the process from signing up to receiving my medication has been smooth and well organized, and I’ve been very pleased with my experience.

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

Ondra is wonderful

Ondra is wonderful! Fair prices, no membership fee, great pharmacies, and support that answers quickly and actually helps right away. From intake to receiving my medication was barely 6 days. I’m a happy customer and highly recommend them.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific service

I have had amazing interactions with this site and when I have a question or issue they are quick to respond! So happy I found this group.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

I switched to Ondra after my previous…

I switched to Ondra after my previous online provider changed my prescription and didn't tell me. Ondra is half the price and much easier to work with. Highly recommend. Prescription shipped out immediately and I got it 2 days later. Very impressed so far!

September 24, 2026
Unprompted review
Rated 2 out of 5 stars

took them three weeks to sent out my prescription.

Placed my order and took them three weeks for my prescription to get sent out because the pharmacy they use didn't have a new batch. So I had to wait a very long time to start my glp1. Will not be renewing my prescription with them.

August 17, 2026
Unprompted review
Ondra Health logo

Reply from Ondra Health

Hi, we’re sorry to hear about your experience and appreciate you sharing your feedback. We reviewed the order history on our end, and our records show that once your prescription was approved and the pharmacy was updated, your medication was delivered within 3 days. We understand there may have been delays earlier in the process, and we apologize for any frustration or inconvenience this caused. We’re always happy to review any concerns directly and help however we can.

Rated 5 out of 5 stars

I’m very happy with Ondra’s service and…

I’m very happy with Ondra’s service and how quickly and efficiently he handled my situation. Due to some personal circumstances, I had to postpone the start of my treatment for one month. Because of that delay, my last month’s supply would have expired by the time I was supposed to use it.

I contacted Ondra and explained the situation, and he was extremely helpful and responsive. Thankfully, they were able to arrange a replacement for that final month, and it has already been delivered to my home. I really appreciate how easy he made the entire process and how quickly everything was resolved.

The communication and customer service have been excellent. It gave me a lot of peace of mind knowing that when I had an issue, all I had to do was reach out and they took care of it. I’m very grateful for Ondra’s attention, professionalism, and willingness to help. I’ve had a very positive experience!

September 21, 2026
Unprompted review
Rated 4 out of 5 stars

It works…work with it!

Took a bit of time to get the order approved and the meds arrived after a week or so.
I think the company could safe money by a less elaborate packaging system.
The price is great and terzepitide works best when you work with it.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been with Ondra Health for about a…

I’ve been with Ondra Health for about a month now, and so far I’m very happy with my experience. Everything has been professional, well organized, and easy to navigate. I also find the pricing very attractive compared with other options.

What I especially appreciate is having ongoing access to a doctor whenever I have questions or need guidance. That gives me a sense of reassurance and makes the whole experience feel much more personal and supportive.

Even though I’ve only been with Ondra Health for a short time, my experience so far has been very positive, and I’m happy with the service I’ve received.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fast accurate and precise

Fast, accurate, and reliable service. I would definitely recommend this website to anyone looking for a convenient and straightforward way to access GLP-1 medications. The process was quick and easy, and the service was exactly what I was looking for.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Ondra Health

I had a fantastic experience with Ondra Health! Their customer service team was incredibly responsive, helpful, and attentive to my questions from start to finish. On top of the stellar service, my order arrived much faster than expected with prompt, hassle-free delivery. It's rare to find a company that hits the mark on both service quality and speed. Highly recommended!

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

One of the Best Weight Management Providers

One of the Best Weight Management Providers!

I’ve had a great experience with Ondra Health and would definitely recommend them to anyone looking for a reliable weight management provider.

The entire process was extremely efficient. After completing the intake form, my information was reviewed and approved the same day. The prescription was sent to the pharmacy that same day, and to my surprise, the pharmacy processed the order immediately as well.

Even better, my medication was delivered the very next day, shipped overnight and properly kept cold throughout delivery.

One of the biggest advantages of Ondra Health, in my opinion, is the ability to select the pharmacy you want your prescription sent to. That level of choice and transparency is something I really appreciate.

Overall, excellent communication, fast processing, quick shipping, and a very smooth experience from start to finish. Great service from Ondra Health!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Happy

I haven’t started the actual meds yet, but as far as their customer support and service it’s amazing!! Love the patient portal. I am switching from one company to Ondra and the process was very smooth. They answered all my questions and concern's.

July 19, 2026
Unprompted review
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