Ordered from One.world before and their customer service is good. Keep you up to date with your order and progress of order. Ordered side tables and the quality is excellent once again. Required... See more
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Delighted with the lamps. Exactly as described and look lovely in our living room. Hurricane lamp is still boxed as it is a wedding gift but I’m sure it will be just as lovely. Good customer service w... See more
We visited One World at Chessington and found the staff refreshingly helpful and cheerful, the prices for the furniture items are very competitive so we ordered for delivery also. Delivery was prompt,... See more
Although the carrier was a let down as thy lied about the parcel out for delivery for 2 days i eventually or my parcel. The 2 metal reindeers are really nice. I’d the recipient doesn’t want them I sh... See more
Company details
About One.World
Written by the company
Creating statement designs for everyday living, One.World has been transforming our homes since 1990.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?
Visit www.one.world to explore the full collection.
Our Shipping Promise
Delivered within 2-3 working days
All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.
Contact info
41-43 Parsons Green Lane, SW6 4HH, LONDON, United Kingdom
- +44 (0) 208 974 2211
- shop@one.world
- one.world
One.World
4.8
Excellent
242 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
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Quality beautiful furniture and much…
Quality beautiful furniture and much more 💕💕💕💕💕
February 8, 2025
Late delivery
Delivered 5 hours after given time. Late communication from the deliverer
February 13, 2025
Reply from One.World
Hi Melvin,
We’re really sorry that your order was delayed, and we completely understand how frustrating that must have been. At One.World, we pride ourselves on our delivery promise, so it’s disappointing when things don’t go as planned.
We’d love the opportunity to look into this for you with our carriers - please reach out to our team by emailing us at shop@one.world, and we’ll be happy to discuss what happened and see how we can make it right.
Thank you for your feedback, and we hope to serve you again soon!
Best wishes,
Jonathan
Beautiful Chairs! St James Winged.
Love the chairs, good quality and very comfortable.
Communication was great. Delivery was on time. Delivery team were very courteous and professional.
January 14, 2025
Very Impressed!
Prompt delivery, a lovely quality side table and great value for money. Very impressed!
January 13, 2025
Stylish and beautiful
Very quick delivery, very pleased with purchase, they are larger than on the description which I already suspected would be the case, lots of detail on them. Quite versatile, Christmas decoration or year round, look lovely with tea light in or could use in the bedroom as trinket boxes. Very stylish and glamorous , lovely as just a decorative piece too.
January 2, 2025
Waltham round tray
The Waltham round tray is a lovely product, everything I wanted. It was well packaged to protect it. The only negative would be the length of time it took to arrive, but that was probably due to the Christmas holidays.
December 27, 2024
Good price. Quality delivery guys
Good price. Delivered in good time. Delivery guys were excellent
November 28, 2024
Speedy delivery
Speedy delivery, well packaged. I love my new tray. It’s a great centre piece with candles on.
December 14, 2024
Great service
Product was easy to order, regular updates about delivery and our mirror arrived well packaged in perfect condition.
November 30, 2024
Great Customer Support
I had a problem with the delivery of my product.
Whilst this was frustrating for all concerned the team at One.World could not have been more helpful. That in itself deserves. “Shout out” as it’s the help you receive when things go a bit wrong which is appreciated.
November 27, 2024
Great wine cooler - once I'd got it!
Great product, promptly dispatched but delivery kept being delayed. Communication was poor. I was asking for updates which were ignored
November 28, 2024
Reply from One.World
Hi Shirley,
I want to sincerely apologize for the unexpected delay regarding your order, as well as the lack of communication you experienced during this time. I’m relieved to know that you received your order on December 4th, even though it arrived just outside of our usual 2-3 day delivery time. and that you're happy with your wine cooler.
I completely understand how frustrating it can be when you don’t receive timely updates or responses to your inquiries. After looking into this further we discovered that your email was unfortunately marked as resolved due to a human error on our part. This is certainly not the standard of service we aim to provide, and I appreciate you bringing this to our attention. Your feedback is incredibly valuable to us, and I want to assure you that we are fully committed to taking the necessary steps to improve our service.
Kind Regards,
Jonathan
Quick delivery and very helpful…
Quick delivery and very helpful customer service. I bought dining table and chairs. For functionality wise I have some issues like, dining table absorbs stains right away and chairs a bit higher than standard and my legs are on the air but these are not big issues for me. I enjoy my furnitures and visit their store time to time. Thank you
November 27, 2024
A really genuine company with the best…
A really genuine company with the best customer service. I am really impressed and would highly recommend.
November 26, 2024
Fantastic once again
This was my second order from one world, the furniture is of a high quality, delivery is quick and easy by courier and it looks fabulous in my home.
November 25, 2024
Superb furniture
Superb furniture - we have bought pieces for every room. The team were extremely swift and punctual with delivery and the furniture is amazing.
January 6, 2024
Awesome Shopping Experience
A great experience from start to finish. Friendly staff who know a lot about their products. The centre-piece we bought is fantastic quality. What a pleasure dealing with the One.World team.
November 18, 2024
The manager Salvador
The manager Salvador ? Was initially super helpful and friendly
When i revisited his colleague was also efficient and helpful
The delivery was fantastic- communication providing updates was excellent- Brian was so on it !
November 12, 2024
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