I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more
Company replied
The process to purchase online is quick, delivery and updates on gift card despatching also good. But couldn't find the"add a message" option so recipients had to guess it was from me in New Zealand... See more
Company replied
I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more
Company replied
Company details
Written by the company
With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.
One4all Gift Cards
Written by the company
- Say Thank You Teacher with a One4all Gift Card
- From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.
Contact info
2.7
Poor
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delays during holiday season
Was told cards were dispatched but no email to confirm this or tracking given. Website should day registered post not in 1-2 working days DURING HOLIDAY PERIOD. Ended up cancelling
December 28, 2025
Reply from One4all Gift Cards Ireland
Hi David, We regret that you did not receive dispatch confirmation or tracking information. We will review our dispatch process, especially during busy periods.
Terrible customer service and poorly set up website
Didn’t give me my voucher that said e voucher and only gave me one when I bought two
January 2, 2026
Reply from One4all Gift Cards Ireland
Hi Callum, we are very sorry to learn of the difficulties you have experienced and thank you for sharing your valuable feedback with us. Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.
Ease of ordering digital card
December 25, 2025
Reply from One4all Gift Cards Ireland
Hi Karen, We're happy to hear that ordering the digital card was easy for you. Thank you for your positive feedback!
Cannot use as the payment online shut…
Cannot use as the payment online shut be possiblity use that us the cash!
December 29, 2025
Reply from One4all Gift Cards Ireland
Hi Uksik, When using online. please make sure you use your One4all gift card as a prepaid Visa Debit card and not a gift card as the ‘Gift Voucher’ or ‘Gift Card’ option is for the retailer’s own gift card.
Use the Valid Thru date on the front of the card in the Expiry Date box.
Find the CVV2 number behind the silver panel on the back of the card.
Use your own name and address for Billing Details.
Complete checkout.
When spending online the balance of the gift card must cover the full transaction cost as most retailers do not have an option online to add another card .
Tried to use it 3 times annoying No one…
Tried to use it 3 times annoying No one accepts it
January 1, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Tony, we are really sorry to learn of this. As you are having difficulties spending your gift card in store, please reach out to our Customer Service team by either emailing help@one4all.com or by calling 03700 84 4444 so they can assist you with your query.
Have chip and pin but lack of places…
Have chip and pin but lack of places that accept them is crazy.
January 1, 2026
Reply from One4all Gift Cards Ireland
Hi Niamh, All retailers on our list on website should be able to accept your card . To view our most up to date list, please go to https://www.one4all.com/new-where-to-spend.All retailers with a red arrow cursor beside them can accept your card online also.
All good except that the activation…
All good except that the activation process and especially the interface between the app and the website is unwieldy especially if trying to purchase the virtual Visa card.
January 1, 2026
Reply from One4all Gift Cards Ireland
Hi Rory, We appreciate your feedback. We're glad you had a good experience overall. We'll review the activation process and website interface to improve the virtual Visa card purchase experience.
Great gift cards
Great gift cards, can be given to anyone. Efficient service. Very happy!
December 20, 2025
Reply from One4all Gift Cards Ireland
Hi Tracy, We're happy to hear that our gift cards and service met your expectations! Thank you for your positive feedback; we appreciate it.
I received a €500 gift card on 24 Nov…
I received a €500 gift card on 24 Nov which I was unable to validate and was promised a replacement card within 5 to 7 days.Eventually received a replacement card on 31 Dec.But in the meantime my ID verification had expired on 17 Dec so was told I had to complete verification again.I am unable to do this on my phone but one4all do not provide any alternative. So because of their error in the first place of providing a card that did not work I now have a card which I cannot validate and one4all have my €500
January 1, 2026
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Thomas, We regret you experienced issues validating your gift card and the subsequent ID verification problems. We understand your frustration with the delay and the difficulty completing verification on your phone. . Please get in touch directly to our Customer Service team by emailing help@one4all.ie or by calling 01 8708100. and they will assist you to activate your card ,
You make it next to impossible to buy…
You make it next to impossible to buy gift cards from abroad for family at home. And somehow you have made it worse since last year. Absolute joke.
December 25, 2025
Reply from One4all Gift Cards Ireland
Hi Jamie, We apologize that purchasing gift cards from abroad for family has been difficult. We appreciate your feedback and we'll work to improve this process.
Unpaid Funds redemption
I asked for one4all to pay the card back to my bank account minus their redemption fee of 8euro.
They advised they sent this and then stopped replying, i provided correct bank details, statement, ID Etc.
Awful experience with customer service in Philippines its hard to get through to someone who can take the inatitve to fix the issue.
Will raise a complaint with the FCA and financialombudsman
December 12, 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Marc, we are very sorry to learn of this and apologize for the inconvenience. We have reached out to you directly for further information via your Trust Pilot account so we can investigate and resolve the issue.
absolutely horrendous
absolutely horrendous
card not working either at a shop on their list or online.
I have had the misfortune of getting these cards before and they never work
AVOID AT ALL COST
December 31, 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Michael, I am sorry to hear this. Please get in touch directly to our Customer Service team by emailing help@one4all.ie or by calling 01 8708100. and they will assist you with this matter -
Overall a good way to pay for stuff
Overall a good way to pay for stuff. Can be a pain to use it online because some sites have an issue with it but overall okay to use in person.
December 31, 2025
Reply from One4all Gift Cards Ireland
Hi Eugene, We're glad you find our service a good way to pay. We appreciate your feedback regarding online payment issues and are consistently working to improve the experience.
Reply from One4all Gift Cards Ireland
Hi Aisling , We're happy to hear that your purchase was easy and trouble free. Thank you for your feedback.
Great to be able to buy online
Great to be able to buy online. One recurring issue is that when buying multiple cards you sometimes get locked out of the system....quite irritating and time consuming!
December 23, 2025
Reply from One4all Gift Cards Ireland
Hi , We're glad you appreciate the convenience of online purchasing. We apologize for the frustration and time lost due to being locked out when buying multiple cards. We'll look into it.
Very poor service
I ordered a card on December 11th with a promise of two days delivery it arrived on December 18th, The first time I contacted customer care I meet a very unhealthy person not one bit customer friendly. Amazing they don’t have tracking on their shipments, won’t be using this company again.
December 18, 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Brian, We regret that your order arrived late and that you were not satisfied with the customer care you received. We are sorry for the lack of shipment tracking. We have tracking on all of our registered gift cards . Unfortunately you can not get tracking information with standard post .
Reply from One4all Gift Cards Ireland
Hi David, We're happy to hear that our service was simple and convenient for you. Thank you for your positive feedback; we appreciate it a lot.
IMPOSSIBLE!!
This is my second Christmas getting a bonus of One4all card.
It is the most difficult, awkward, hard to verify and hard to use card EVER!! I cannot understand why you make the card so hard to verify, I have all the correct information numbers & PIN numbers and it still takes an hour. I get blocked out for no reason and customer care are useless and just tell me I have to wait 30 mins and try again. Wow and you pay people to give that info!!!
December 30, 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi David, We're sorry to hear about the difficulties you've experienced verifying and using the card. We appreciate your feedback and the time you've taken to share this. . We have reached out to you directly for further information via your Trust Pilot account so we can investigate and resolve the issue.
Reply from One4all Gift Cards Ireland
Hi Eugene, We're glad you found it easy to use! Thank you for your positive feedback; we appreciate it.
I’ve misplaced my voucher and contacted…
I’ve misplaced my voucher and contacted them to deactivate it, however apparently it will take 1-2 business days to review my case. How it is not instant since they have all of the information. Archaic system and company approach.
December 30, 2025
Unprompted review
Reply from One4all Gift Cards Ireland
Hi Claire, We appreciate you bringing this to our attention. We're sorry to hear about the delay in deactivating your voucher. We know it's frustrating when things aren't as quick as expected, and we're looking into speeding up the review process.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.