Alhamdulillah from the start of enquiry to the actual trip the communication were clear and precise. The transparency was clear. My family and I were not disappointed. Bro. Y took us through the ste... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
All praise be to Allah The Most High with His permission Onecall Travels has been providing Hajj and Umrah services since 2004. Over a decade of experience. We have perfected our understanding of what our customers want and have created packages to suit their ever changing needs. Our company ethos (Our service to our hujjaj is our service to Allah the Most High and Treat all our clients as guests of Al-Rahman This is what it means to us, to assisting each and every guest (pilgrim) to be equipped with authentic correct knowledge and actions that will enable them to please Allah and get closer to Allah and receive great rewards from Allah, this is the basis of all worship and all worshipers goal. We want to be the one who will facilitate this for the guests of Al Rahman in a comfortable, hassle free and safe methods. Our Credentials We are authorised and approved by The Ministry of Hajj (MOH ) and we have our own Hajj allocated visa's. We are listed on the UK website of the Royal Embassy of Saudi Arabia We are part of the Air Travel Organisers' Licensing scheme (ATOL) Some of the services we provide:- One-to-one personalised service to create tailor made packages that’s based on quality and affordability. We provide economy to five star packages/tours to cater for all our guests of Allah We cater for Motability aided persons to carry out their Umrah and Hajj services. Instalment payment services are provided for all our guests of Allah
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yasin has been incredibly helpful…
Yasin has been incredibly helpful throughout the entire process and has provided me with the confidence and clarity necessary to help enable me to embark on my Umrah. He is incredibly knowledgeable and I would definitely recommend his services.
Alhamdulillah this was one of the best…
Alhamdulillah this was one of the best Umrah trips I have had. OneCall Travels was fantastic in organising and arranging all the travel logistics, they provided educational seminars throughout my Umrah to make it meaningful and to help with understanding the process of Umrah and Tawheed. Hotel locations in Medinah and Makkah were perfect and very close to the haram. I would strongly recommend OnceCall Travels to anyone planning to perform Umrah and Hajj.
The entire Umrah trip was hosted and facilitated by Br Yaseen from OneCall Travels and he was a fantastic host and Ameer. May Allah SWT reward OnceCall Travels for their efforts and allow them to continue to provide this fantastic service to the ummah. Ameen
Excellent Service
This is my second trip to ummrah, first time traveling with One Call Travel.
The service from start to the end has been excellent, with their very knowledgeable guided tours of the both holy cities. Brother Yaseen helpfulness, is above and beyond. The way he approaches the group is like his own family.
Highly recommended One Call Travel, for Hajj and Ummrah.
Excellent service
One call travels provided Excellent service, highly recommended, many thanks to One call travels,
As Salamu Alaikum
As Salamu Alaikum, during my experience with onecalltravels, I must say it was extremely amazing doing umrah with them especially the group leader brother Yasin he made the entire trip entirely convenient and everything went smoothly I had no problems with them.
Umrah November 2021
Of all the travel agents I’ve performed Umrah with, OneCall Travels is the best by far.
Fun, spiritual transformation
Alhamdulillah, by the permission of Allah, he allowed me to visit the holy sites and perform my first umrah. Alhamdulillah it was honestly the best experience!!!
10 days journey as if it was 2 weeks SubhanAllah- time flies, and I want to stay for longer :(
First 5 days at madinah alhamdulillah and then 5 days at makkah.
Honestly I cannot thank Yasin bhiaya enough… where can I start…?
1- His character first and foremost shines: allahuma barik (this is no exaggeration)
Really! He will honestly make you smile. He definitely made my journey alhamdulillah.
2- his generosity: the amount of times he has taken out his precious time and his own money to help us, was so beautiful really! He spends and caters for us alhamdulillah!
3- his connections/links: alhamdulillah he has very good connections/links with shiekh dr yusuf Abdul jobbar and this brother is another legend allahuma barik, honestly if you see these two brothers, they have the same mindset (as of what I have seen) but honestly they are beautiful how they talk to each other and others.
Too much to talk about…
But overall alhamdulillah was great experience. I recommend you guys joining!
Extremely Kind Brother
Brother Yasin Chowdhury was extremely kind. I came across him by chance in Madinah and he subsequently went out of his way to help us in difficult situations despite us performing Umrah through a different travel agent. May Allah reward him.
Dont look else where book with OneCall Travel!!!
If you are looking for a hassle free trip and all you want to focus on is your ibadah, Salah and Umrah then book with One Call Travel. Alhamdulilah i am blessed to have gone on my first umrah with brother yasin who provided advice and guidance within the teachings of the Quran and Sunnah.
Umrah October 2021
Excellent service from brother Yasin. They took care of my dad who had to go alone, kept him company and helped with everything he needed whilst there including. Will be going with him again in future in shaa Allah
Come if you don’t want to worry about anything else except yourself and your relationship with Allah.
Just recently came back from umrah Alhamdulillah. I have been before many times and the only reason I would recommend OneCall Travels is because I don’t have to worry about anything except my umrah, my salah, my dhikr and my reward. I can take my mind off this world and focus on what to do to get to the next life - bar choosing what food to have 😂. But this is how it should be. I am grateful to have such good help and support. Inshallah, if Allah wills, I will come back to His house with OneCall Travels.
This was my second trip to Umrah with…
This was my second trip to Umrah with onecall travels. Previously my brother had also traveled with them as well as my mum. We have nothing but praise for the way in which the service is conducted. From constant updates and communication as well as guidance in doing the rituals according to Quran and Sunnah. I have no hesitation in recommending onecall travels to anyone.
No complaints Alhamdulillah!
Firstly I give thanks to Allah swt for calling me to his house.
Secondly I was recommended to go with One Call Travels by my brother as he has taken school children with this group.
Alhamdulillah I've not had a single complaint. Brother Yasin has been a phone call away. Any questions or issues he resolves quickly. Gives the seminars informatvely and answers any questions.
Stayed ahead of us throughout the performing of the Umrah and ensured we were all together at all times. Alhamdulillah. InshaAllah we will go to Hajj with One Call Travels!!!
SubhanAllah first of all I would like…
SubhanAllah first of all I would like to thank the All mighty Allah SWT and peace and blessings upon our beloved prohpet mohammed SAW.
I decided to go Umrah with one call travels as they where highly recommended. My plan is if Allah SWT wills to go Hajj but this opportunity came up to go umrah and I could not say no. Brother Yasin is only a message away if I had any issues. I have genuinely felt so comfortable with this experience and would highly recommend. Not only is Yasin a great help he genuinely Alhamdulillah is a fantastic person he made my experience also fun. I asked Allah SWT to guide me and help me through this and he set upon this brother to help me also Yasin is very knowledgeable and simplifies things to make a person understand, I will be booking inshaAllah Hajj with this company or shall I say brother.
Excellent agency
Excellent agency. Constant communication. Great talks, lectures and the proper teachings of the sunnah and given. This ensures innovative methods and shirk is minimised. May allah(swt) grant all of us knowledge so that we can worship him wholly. Jazakallah kairun
Great service from One call travels
Great service from One call travels. Brother yaseen looked after my family very well and supported us on everything. One family member is an Indian passport holder and he helped us to get embassy visa (slightly different process). He provided free gifts (zamzam water and ihram) and provided VIP coaches for ziyarah and airport transfers.
The best service I have experienced
The best service I have experienced, the support and guidance given by brother Yasin is unforgettable. Helped me arrange my Umrah trip.
Alhamdullilah super service and…
Alhamdullilah super service and commitment,
Hajj 2020/21
My husband and I had booked our Hajj with OneCall Travels for July 2020. Throughout the process, Br Yasin was very professional and thorough. Unfortunately due to Covid, our trip was cancelled and we decided to defer to 2021. OneCall Travels provided consistent updates and reminders for sabr and we are very grateful for how the situation was managed. When Hajj was then cancelled for international pilgrims for the second year in a row, we made the decision to ask for a refund which was returned without hesitation. We pray all efforts are accepted by Allah and He swt calls us for Hajj one day soon. Once again jazakAllah khayr, Br Yasin, for your support and help.
Hajj 2020/2021
I booked my Hajj trip with OneCall Travels in December 2019 to go in July 2020.
Brother Yasin was very thorough and helpful when making my booking. He talked us through the whole itinerary and answered any questions with full confidence. He was very easy to talk to and understanding when issues did arise and when the pandemic hit, he was consistent with updates and encouraged positivity. I deferred my Hajj to 2021 because of my faith in Br Yasin. Unfortunately it was cancelled for international pilgrims for the second year in a row. I decided to ask for a refund instead of deferment as due to personal reasons I am not sure if I will be able to go in summer 2022. Yasin Bhai has given me a full refund without hesitation and I have asked him to put my name on the waiting list when Hajj does eventually resume.
From my experience, I would highly recommend OneCall Travels as the dealing I’ve had with them has been brilliant from the start and I have no regrets. I make dua Allah swt invites me to his house soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








