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See what reviewers are saying

Rated 5 out of 5 stars

They were incredibly available to help me and to give me even further assistance. I'm very happy right now that my phone has come back functionally. I indeed recommend these guys for everyone that... See more

Rated 5 out of 5 stars

Alwayne Wright was helping me with my root for 4+ hours trying to get it to work. Unfortunately, due to an error neither of us could figure out, I need to get a refund. But Alwayne's customer servi... See more

Rated 5 out of 5 stars

I have to apologize to one click root, they did refund my money shortly after i left this review i don't feel this review had anything to do with it because the mtter was handled so quickly. So anyone... See more

Rated 5 out of 5 stars

They used to have a software, but now it is not an app, you test online if your device is rootable, and book an appointment with a remote technician. Also great that they offer warranty and responsi... See more

Company details

  1. Computer Support and Service Company
  2. Phone and Internet Service

Written by the company

At One Click Root we enable your Android devices to breathe by removing ads, optimising the performance of the devices, and enabling root access to device owners.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

178 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is the second time I have used One…

This is the second time I have used One Click Root and it won't be my last as we know technology changes. I had the pleasure of working with Na vneet R this time and I can't believe he was so patient with me doing what he needed on my end but full professional and i am so happy with the service. I highly recommend their 12 month program for protecting your device. I did and I hope I don't need them but you never know when something will happen. I just know I will sleep better knowing they have my back.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Easier than expected

I used the service and it was very smooth. The guys are very helpful. Previous phone I tried to myself and it took ages for me to root a phone but with them it takes max an hour. They are patient and helpful. Worth the money.

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

its more then one click... but

its more then one click and SOME techy know how is neeeded but its very easy! agent was very patient and they arent pushy with trying to get you to buy a subscription for suppport. they mention it once and if you decline then thats the end of them asking, no push or scare tactic mumbo to pursuade you, just very professional

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

The magic and untraceable magic of the…

The magic and untraceable magic of the technician. It seems the job has been done well. It was a quick no nonsense approach. Now I must try to maintain what I have by minding some things. It cost some money and I will think over the options of further support. Wanted to give 4,5 but hoppa

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

They took my money didn't finish…

They took my money didn't finish rooting my phone and left my bootloader open now I've got all kind of malicious software on my phone not to mention that I'm pretty sure that they installed a version of my software that's being surveyed now not sure I could be crazy for all I know but it's super weird like even one of my cameras for my outdoor security cam looks red now weird weird totally choppy yeah this place is a total sham and I would seriously look at your background activity

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

They are legit & good

I have used these guys 3 times and it have worked flawlessly each time! The Bryan dude who helped me with my last 2 devices was very polite and did not give up even tho the first device failed 4 times to root! It worked in the end

December 13, 2022
Unprompted review
Rated 2 out of 5 stars

Not scam, but the service level is close to no service

You get two stars only. I will not call you scammers. I heard from many sides that you actually can root phones. But beside that you can root some phones, then the service sucks. What you write about how the will be performed do not match what you actually do. Your 24/7 live chat, is unmanned constantly. I tried to use it 6 times over 14 hours but not one single time I got in contact with anyone. You claim not to charge money before the rooting has been done. My webbank showed the money was charged as soon as I had approved payment. And not as for other payments where I can see the payment is reserved, pending payment. Your email might use names/alias of the employee but all answers nothing but a script. In the third email you provided a link to schedule a meeting instead of using the live chat. I then received an email with a message, that the meeting is through Zoom. So Had to install a Zoom, as the live chat obviously cannot be used. However I was not happy at that point as nothing had worked out as described yet, I choose to give it one last chance. And what happened. Nothing, as Moshayed Hossain did not show up at the scheduled appointment. Ibviously no supervisors or just as simple as a program is also not managing that another employee take over.
The most redicolous is that after complaining about no one showing up at the scheduled appointment, I get an email, with no excuse at all, but a ridiculous message that my payment did not expire, and an offer to convert the payment to be used for other types of services. At that point I got enough. Realised that the answers you get is tricker by keywords, as obviously no one actually read my messages, I want my money back. So I used the magic keyword "refund". Then I got an email stating my payment was still pending, and I would have a refund, and it would take the usual amount of time,bla bla bla. However I know that a credit card payment can be cancelled within seconds if the transaction was still not done.
Fair should be fair. You are clear not scam. But your service level is so lousy low and absolutely not as you write it is. If I knew that you would improve, which I honestly don't believe, as this type of setup clearly show that the company is more focused on saving money on service level, than actually providing the promised service, then I would probably use your service. I got my payment back within reasonable time. At least your scripted service work for that part.

December 10, 2022
Unprompted review
Rated 1 out of 5 stars

Company says they won't charge you…

Company says they won't charge you until the root is complete. I was charged immediately, not a pending charge but a posted one. The rep was, "too bad, so sad. It'll be refunded when billing gets to it.

Absolute zero credibility.

November 15, 2022
Unprompted review

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