O'Neill DE Reviews 2,563

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

No major complaints here. The product works as described, but the packaging was a bit flimsy. Still, happy with my purchase

Rated 5 out of 5 stars

Alles top!!! The package was delivered fast, it was well protected, without unnecesary volume of boxes, etc the quality of the product is very good. Happy with the experience and product.

Rated 3 out of 5 stars

The communication process could be a tad smoother. I made an online purchase and had to return the item. The email with the required documents was sent to me, easy peasy- however, while I know the r... See more

Company replied

Company details

  1. Surf Shop
  2. Activewear Store
  3. Clothing Store
  4. Ski Shop
  5. Snowboard Shop

Written by the company

O'Neill, die ursprüngliche Surf-, Snow- und Lifestyle-Marke aus Kalifornien, wurde 1952 gegründet, als ein junger Mann namens Jack O'Neill seine Leidenschaft für das Surfen nutzte, um gegen den Ozean zu kämpfen. Jacks ursprüngliche Vision, funktionale und innovative Surfprodukte zu entwickeln, steht immer noch im Mittelpunkt aller Aktivitäten des Unternehmens. Vom ersten Neopren-Surf-Neoprenanzug und der ersten Board-Produkten bis hin zu den ersten nahtlosen Board-Shorts der Welt. O'Neill wird sich stets dafür einsetzen, seinen Ruf als eine der weltweit führenden Surfmarken auszubauen.


Contact info

3.9

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sorry my english is not perfekt

Sorry my english is not perfekt. I bye the red dress in khaki in a storage from O`Neill in Dresden in the color khaki and i love this dress, why it is very easy. In the storage they have this dress only in khaki and violett (not my favorit). Then we look in the internet of your site and find the dress in red, i was happy and order them. This summer and the next summer are my summer why i have this two dress! I love the Produkts from O`Neill since many years and i go every year in the storage from you in the Altmarktgalerie in Dresden, so i have bye many good Things: T-Shirts, Flip flops (i love them), swimmsuits, Shoes, Shorts ... I like the feeling from summer in your Produkts! Thanks for many good Moments in your clothes!

July 8, 2020
Unprompted review
Rated 3 out of 5 stars

canceled by O‘neill

My order was canceled by O‘neill 3 days after succesfully ordering.
They said the wetsuit was out of stock...
Got a 10% discount on my next order.

June 25, 2020
Unprompted review
O'Neill DE logo

Reply from O'Neill DE

Dear Chris,

Thank your for your review. We are sorry to hear that the wetsuit was out of stock and the late notification. Please check your email inbox as we contacted you about this issue. Thank you!

Best regards,

Team O'Neill
Chiara

Rated 4 out of 5 stars

Perfect fit

Bottom's a perfect fit. It's a little smaller on top. I usually wear 32/34, but I had to order 36 for the top. But maybe only the bust size has grown 😅.
Very good quality; colour (Mandarin) as on the pictures and as expected. Order very easy; delivery super fast. Looking forward to wearing the bikini

June 5, 2020
Unprompted review
Rated 2 out of 5 stars

Well

Well, I was forced to place this order 4 times because of technical issues on your side.

a) no all payment solutions works - finally just credit card
b) the bill dress should by default the delivery address - bad user experience
c) no email is send by the system in the case of an issue - bad user experience

amazon payment would be great to have

Hang Loose

Oliver

May 28, 2020
Unprompted review
O'Neill DE logo

Reply from O'Neill DE

Hi Oliver,

thank you so much for your detailed feedback! We forwarded this to the responsible departments in our company to hopefully increase your user experience with the next order.

If you have any more questions or remarks, we would love to hear from you again. You can always send us an email via our contact form.

Best regards,
Team O'Neill

Rated 5 out of 5 stars

O#Neill

Enjoyed the online shopping and the prosucts I purchased!

May 24, 2020
Unprompted review

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