One Investments Reviews 121

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional expertise, dedication, and professional approach, often highlighting their helpfulness and honest advice without any pushiness. People frequently mention the outstanding customer service, noting that interactions are smooth, respectful, and efficient, making complex processes feel easy and stress-free. The overall user experience is described as excellent, with many appreciating the clear communication and personalized guidance received throughout their journey. However, some people were dissatisfied with the company's marketing and internal management practices. They mentioned misleading promises regarding career growth and support for new hires, a lack of structured training, and issues with responsiveness from management.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the transparent... See more

User experience

People report positive experiences with user experience. Many customers describe their interactions as... See more

Marketing

Consumers find marketing to be ambiguous. Many reviewers praise the company's deep market knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an existing client I want to express that Zishan Ali is outstanding. He took the time to understand our needs, offered honest advice, and handled every detail with care. His expertise and dedicatio... See more

Rated 5 out of 5 stars

I write this review specially for the wonderful Kirren! Getting to the real estate business in dubai was a little daunting as there are soo many agents getting you to sign on property deals. Kirrens a... See more

Company replied

Rated 5 out of 5 stars

Top tier from day one. Tristan has made my experience purchasing a property, first time, in a foreign country as easy as can be. We spoke in depth about my goals and what I wish to achieve in... See more

Rated 5 out of 5 stars

Fantastic experience I have a great experience throughout with Mr Ihsan Halabi (One Homes) helped me in the whole process of property purchase. I recommend everyone if you want to buy a property in D... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One Investments is a multi-award-winning real estate advisory headquartered in Dubai, with additional offices in London and Houston. Since our establishment in 2011, we have proudly overseen over $2 billion in real estate transactions worldwide. Our team has helped thousands of clients secure premium properties in prestigious developments across major international markets, specialising in Dubai and London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Positive Experience

I had a fantastic experience with One Investments! From the beginning, the team was incredibly professional and knowledgeable, making the entire home buying process seamless and straightforward. Syed went above and beyond to ensure that all my questions were answered and that I felt comfortable every step of the way. The customer service was top-notch, and I was thoroughly impressed with their dedication and efficiency. I am thrilled with my investment and would highly recommend One Investments to anyone looking for expert guidance and exceptional service in the property investment sector.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience with Taysir Miah

I wholeheartedly recommend Taysir Miah, Senior Property Advisor at One Investments in Dubai. My experience with Taysir was exceptional from start to finish. We met in the US, and despite being my first investment in Dubai, he expertly guided me through the process, addressing all my concerns and providing tailored options within my budget.

Taysir's professionalism, transparency, and dedication are unparalleled. He not only excelled during the sales process but also provided outstanding post-sales support, ensuring a seamless experience. His prompt responses to my queries and proactive approach made me feel valued and supported throughout.

Taysir's ability to build trust and foster a genuine connection is a rare quality in the industry. I'm grateful to have had the opportunity to work with him, and I highly recommend him to anyone seeking a reliable and knowledgeable property advisor in Dubai.

Five stars isn't enough - Taysir deserves a ten-star rating for his outstanding service!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service.

Transforming a potential buyer—especially one who isn’t initially interested—into an actual customer requires a unique blend of talent, expertise, and strategic communication. Zishan Ali not only possesses these qualities but goes above and beyond in his approach.

At first, I was unsure and hesitant about making a decision. However, Zishan’s ability to present well-researched facts and data in a clear, compelling manner helped me see the true value of the opportunity in front of me. He took the time to understand my concerns, addressed them with patience, and provided insights that made the decision-making process much easier.

What truly set him apart was his persistence and professionalism. He followed up diligently without being pushy, ensuring I had all the necessary information at every stage. His commitment to guiding me through the entire purchasing process made it a smooth and stress-free experience.

Zishan Ali is not just a skilled professional—he is a trusted advisor who prioritizes his customers' needs and helps them make informed, confident decision

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Dubai Property market

Our recent experience in receiving professional advice in Dubai property market was with Zishan Ali who is a young, competent, intelligent and responsible person. In our recent visit in Dubai Zishan dedicated his time to our needs to show us different projects and areas with the best developers in Dubai. His advice was realistic and matching with our budget. Zishan put his maximum effort to let us understand the market. During the our stay he convened us to invest more in Dubai’s property market.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with Qasim has been amazing

Dealing with Qasim has been amazing. He listens, isn't pushy and puts my thoughts at ease. I cannot wait to meet with him and move forward with my future endeavors in Dubai and UAE! Thank you so much!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had a great experience working with Lisa. She was very knowledgeable and guided me through the process. She answered all of my questions and was there for me if I needed anything. It was all around a very good experience buying my first investment property in Dubai.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

Adeel from One Investments Real…

I found Adeel from One Investments Real Estate online, and he was incredibly helpful in closing the deal quickly and smoothly. From the beginning, he demonstrated a deep understanding of the market and was highly responsive to my needs.
Adeel’s ability to streamline the process and address any concerns promptly made the experience stress-free. His professionalism and commitment to ensuring a successful transaction were evident throughout. I highly recommend Adeel to anyone looking for a reliable and efficient real estate profissional.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

I had a really good service

I had a really good service, I asked them many questions and they were welcome to reply to my questions at any time even if we are in a 9 hours difference time zone, they were there on time when we had a meeting. I am very grateful that I had the chance to deal with this company because it will change my life for the better♥️

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Do not give your phone or email.

Do not give your phone or email to these scammers. They're pest. They will call with unsolicited calls. Avoid them. They're flipping properties. If you want to buy, go directly to the source. Cheaper and safer.

October 3, 2024
Unprompted review
One Investments logo

Reply from One Investments

Dear Benoît,

We’re sorry to hear about your experience, though we’d like to clarify a few important points.

We only contact individuals who have registered their interest through our website, events, or marketing campaigns. We do not purchase or use third-party data lists, and any outreach is strictly based on user consent. Furthermore, we provide an easy opt-out option in every communication, as it’s in both our interest and the customer’s that we engage only with those who are genuinely interested.

If your details were entered by mistake or without your knowledge, we’d be more than happy to permanently remove you from our contact list.

The One Investments Team

Rated 5 out of 5 stars

Excellent communication

I had an excellent time with Dubai Property Consultant Cheraz, who guided me through all my options for investment. The process was very smooth and Cheraz was there to answer my queries whenever they came up. All the way from EOI to the SPA, the communication was phenomenal. I would definitely recommend Cheraz to anybody looking to develop and expand their property portfolio within Dubai!

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

From making the first enquiry through…

From making the first enquiry through to signing on the dotted line for our property, we have been extremely happy with One Investments. The professional service and extensive amount of knowledge and expertise that the entire team has, enabled us to make informed choices about our investment. Special thank you to Toby, Ali, Syed &
Martin. We highly recommend. Would give 10 star rating if we could.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Expertise: A Seamless Investment Experience with Ambreen Riaz

I had the pleasure of working with Ambreen Riaz from One Investments during the purchase of my new investment apartment at the Damac Lagoons in Dubai, and I couldn't be more satisfied with the experience. Ambreen's professionalism, knowledge of the market, and dedication to her clients were evident throughout the entire process. She was incredibly responsive, providing timely updates and answering all my questions with patience and clarity. Her expertise and guidance made the transaction smooth and stress-free. I highly recommend Ambreen to anyone looking for a trustworthy and efficient real estate professional.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Best experience ever for buying properties internationally

This was the best experience ever. From beginning to end, Bilel was very kind and helpful and explained everything in detail and guide you all the way. Their whole team was nice. Francesca, Bilel, David C., Ginny. They don’t give you pressure. I know customers don’t want pressure sales and they don’t do that at all. The one investment company and their system is the best. They are all very knowledgeable in what they do. I would totally use them again and forever. When you have such a good experience there is no need to try other companies. There is too many good things to say that I can go on and on.
Even my daughter liked it and said that David C. Was kind and caring and helpful. He did the little stuff to make my 7 year old daughter comfortable. These little details matter in the whole process. I am very thankful and grateful to them. Please pick Bilel and David when you go with One investment Dubai company. I plan to buy more properties with this company and will tell everyone to go with them and only spread good news about them.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Adnan and Yathu are great people

Adnan and Yathu have been great with us for last 1 year. We purchased property with their help in Dubai and they made the whole process seamless and it was a great experience all the way. They are not just your average property brokers, they’re like a friend you can rely on for everything. Even after the purchase, they are eager to help in anyway possible and they’re willing to go the extra mile to make sure their clients are satisfied and happy. They’re dedicated devoted and true to their work. I’m so thankful that I met them and made friends with them. I wish them the best in everything and I hope we continue to grow together in business together.

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

My First Dubai property investment

My business partner and I, had been looking at potential investment in Dubai for 2 years. We had many bad experiences until we met Yathu and Adnan from one investments. They understood our brief and what we were looking for, they respected our budget and found us our first dubai investment property.
What I appreciated was the seamless process without any issues and their honesty.
Investing overseas requires trust on both parties and I can confidently say Adnan and Yathu have delivered.
Look forward to working and building our dubai property portfolio with them.

August 4, 2024
Unprompted review

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