Very unhelpful. Attempted to e-file with his company over the course of two days and eventually had to go with another company, despite all their promises to help me. Go with another company.
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See what reviewers are saying
After submitting a new bank on the payment methods page, the automatic refresh continued to show the old bank information. I made several attempts and called support. It turns out that after submittin... See more
They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... See more
I was charged a fee while my case was rejected by the court; One Legal is not willing to reimburse me or apply that fee towards refiling my case properly. After this case, I will not do business with... See more
Company details
Written by the company
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
Contact info
Petaluma, United States
- 1-800-938-8815
- support@onelegal.com
- onelegal.com
1.4
Bad
439 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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One Legal is a very useful
One Legal is a very useful, user-friendly service for filing.
January 3, 2019
Unprompted review
A few times I have had to follow up on…
A few times I have had to follow up on some process service requests that there was some miscommunications within One Legal, but those were quickly resolved.
January 2, 2019
Unprompted review
Everything worked seamlessly
Everything worked seamlessly. No issues. Thanks
December 28, 2018
Unprompted review
I have used OneLegal several years ago…
I have used OneLegal several years ago when e-filing became mandatory for Orange County Superior Court Complex cases. Top of the line service.
December 28, 2018
Unprompted review
Very helpful and produce excellent…
Very helpful and produce excellent service.
December 27, 2018
Unprompted review
The process of filing documents with…
The process of filing documents with the courts was very simple and quick.
December 27, 2018
Unprompted review
UNTRUSTWORTHY!!!!
this company tricks you into believe you are paying 1 price then proceeds to send you a bill for 4times that amount. and when you try to speak to someone regarding this they call you a liar. I know what I agreed to pay for and it was $40.00 and Bam my bill turns out to be $155! they proceed to tell me they don't offer a process service for $40 which is a complete lie. I would have NEVER agreed to pay $155. don't trust this company unless you can afford to be ripped off!
December 27, 2018
Unprompted review
Reply from One Legal | An InfoTrack Company
Hi Mary,
I'm sorry to hear that you feel that we are untrustworthy. You can view our pricing publicly at this link: https://www.onelegal.com/pricing-deadlines/. The only time our Service of Process is $40 is when it is service on a registered agent (CT or CSC) -- within 24 hours. I hope that this clarifies and if you found $40 listed anywhere else on our site or platform, please do let us know by emailing feedback@onelegal.com.
Kindest regards,
Lisa, One Legal
Excellent value
Very efficient, communicative, and professional. I needed to serve process and deliver the results to the court. Considering the value of my time, using One Legal actually saved me money.
December 22, 2018
Unprompted review
I have had nothing but positive…
I have had nothing but positive experiences with One Legal. Whenever I've had a question re filing I can call the help line and someone is immediately able to assist and walk me through it.
November 12, 2018
Unprompted review
Excellent
Excellent, reliable service at a reasonable cost. Personalized, professional attention. Highly recommend!
November 7, 2018
Unprompted review
Their customer service is outstanding…
Their customer service is outstanding and their prices are more than reasonable. After using other e-filing services (in other counties), One Legal is heads and tails above all of them!
November 5, 2018
Unprompted review
One Legal is Number One in the Industry
This is the best online filing/process service out there. One Legal's services are superior and their Account Manager, Jerry Gregg is the best. One Legal keep up to great work.
October 31, 2018
Unprompted review
One Legal staff is well informed and…
One Legal staff is well informed and helpful. They are top notch.
The only reason One Legal doesn't get 5 stars is they do not put the client's name on each and every document. If they do that, they will get 10 stars from me!
Brian Sheppard
October 22, 2018
Unprompted review
I was very happy with the work
I was very happy with the work. One Legal people are competent and friendly.
October 17, 2018
Unprompted review
I get good personal assistance and…
I get good personal assistance and service when needed, and First Legal regularly updates me.
October 10, 2018
Unprompted review
Excellent!
Excellent!
One Legal is always there to lend a hand and very supportive, especially in the beginning when we first started using it. It's just so easy to do everything from serving documents (with large proofs of service) to filings. And it is the most efficient way to get the job done as One Legal is very reasonable.
September 25, 2018
Unprompted review
One Legal, two legal, three. :-)
Our firm uses One Legal on a daily basis, we wouldn't be able to do without it!
September 24, 2018
Unprompted review
Easy, streamlined e-filing
Great service! I would recommend to anyone who wants an easy way to e-file documents. All you need is access to a computer and within 5 mins you can have your document submitted to the court for filing!
September 19, 2018
Unprompted review
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