While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Grocery Delivery Service
  2. Food Manufacturer
  3. Food Producer
  4. Food Products Supplier

Information provided by various external sources

No more 'kids meals' for grown-ups, or 'grown-up food' that kids won't eat. Certified organic. Free shipping. Save $20 w/ code FIRST20. Local produce and protein. Veggie options. Kid-size portions. 30 minutes or less. Pre-chopped Ingredients. Fast and ...


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

OnePotato is Rotten

I gave this company so many chances to get it right but they just couldnt get their act together. Anything and everything went wrong. Here is a list of the many things that occurred during my 6 months using this service.
- deliveries were constantly late (they blame it on the shipping partner but I have other meal services with the same shipper and they are rarely late)
- ingredients were constantly missing
- wrong meals were sent
- meals missing from box
- incorrect cooking instructions
- portions of ingredients didn't match cooking instruction.
- cooking instructions missing from box
- rotting vegetables sent multiple times

To add to this their customer service is abominable. Slow to respond and constant follow up needed for refund requests. Sometimes tickets just got ignored. No actual phone number is given so everything is email only.

They would also change the meals you had selected without telling you.

They changed the portions and prices without telling you.

They charged $65 for shipping a box for a family of 4 to a major US city.

They have some nice meals and if you want organic ingredients they are basically the only game in town and thats why I gave them so long but I just couldn't take it any longer.

I do not recommend you waste you time or money here.

February 8, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look