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Rated 5 out of 5 stars

Ordered from kit for a while now, a few years ive been ordering and have a lot pre ordered via him, not had any problems or issues, always arrives in around 1 week to the uk. Points system is great... See more

Rated 5 out of 5 stars

I’ve been buying one sixth scale figures without my wife’s knowledge from Kit for at least 10 years. Maybe 100. Prices are competitive, communication is clear, and items are shipped so fast, I think K... See more

Rated 1 out of 5 stars

Bought a Arthur Morgan Figure about 2 years ago and they raised the price AFTER i already ordered it and they insisted that it was never $39 and it was always $295. They also canceled the order with... See more

Company replied

Rated 5 out of 5 stars

I preordered one 1/6 figure about a year ago trusting this website. As soon as the figure was officially released by the manufacterer, I got the invoice from Kit. The figure was shipped immediat... See more

Company details

  1. Collectibles Store

Written by the company

Located at Hong Kong, OneSixthKit was founded in 2010, we mainly focus on 1/6 scale parts and accessories. Reputation for honesty and efficiency is our only aim and purpose with our business. We may not offer the most competitive rates but we answer you the quickest, ship to you the fastest, we understand your view and concerns and we promise to provide you the best service! Today: We offer different scale figure and parts and we focus on selecting high quality products with reasonable prices. You may realize that there are lots of new brands new products every year but why OneSixthKit not offering them all? We judge them base on our 15 years experience as collector and seller, with our network/ relationship with most of manufacturer and brands, we are confidence to offer you best selected products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

101 reviews

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Replied to 55% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

By far the rudest customer service…

By far the rudest customer service I have ever received. This man should not be in business working with actual customers. He may have a product that is decent, but HE is not decent. Name calling, sarcasm, straight up shady business practices. Avoid at all costs.

April 19, 2024
Unprompted review
Onesixthkit logo

Reply from Onesixthkit

When he ask when can we get him the replacement part, i told him "next week" then he demand us to provide exact date we can get it because he waited for long time, he said it is my responsibility to get him a date. Told him i don't have a crystal ball, he then call me bloody loser and file paypal dispute. Paypal request him to return the figure for refund. Today he uploaded a fake tracking code on paypal, end of story. I did offer him chance to settle the issue, my offer still stands for today.

Rated 1 out of 5 stars

Kit with OSK is a thief that won't honor his word, he is impossible to deal with and refuses to try to work things out, and the rudest merchant you'll ever encounter in your entire life!

Kit is a crook. He's a snake salesman & you'll find out that his customer service is literally some of the worst & rudest anywhere. You will regret going to him. It may not be on your first purchase but he treats his customers rudely & he's so disrespectful. Once he has your deposit he'll treat you like dirt. Whatever you do don't ask what the status of your order is. I placed mine 1 1/2 to 2 years ago & then sent him a polite email just to verify the status. Mind you I had no communication for nearly 2 years with him & he responds with 2 words "NO UPDATES"

When I asked him if I said something that offended him he only became more irate & insulting. He'll also curse you out.

For any one that doesn't believe my review try what I said very politely for yourself & see how he responds. He'll also encourage you to take it up with PayPal if you're not happy so he can cancel your order without your permission & keep your deposit.

Please be aware of this before dealing with him. He says reputation is all that matters but you'll soon find out it's a lie.

To the customer that stated Kit closed his account & stole his money he did the same to me.

My experience:
Your quote & reply : I don’t have time to continue entertain you on this matter, feel free to tell others or claim with paypal, do whatever makes you happen


PS: You were on the listing for next batch inart “determinator” free gift, I am glad that I haven’t send yours out yet



Fairwell

Based on what you just stated. I have no confidence that you'll send my product out after it's paid in full.

You don't give updates but you'll take the time to say I was next in line for a "free gift" & then tell me that you're glad that you didn't send mine out to me.

I try to be understanding, Kit. If I had known you were going to treat me this poorly just for an update of an order, I'd have never emailed you about it.

I get that you get upset about people asking all the time for news/updates. Until the last day, you didn't hear from me for a year & a half!

Then your response : "NO update" . With just the word NO in all capital letters.

I still have the majority of this order to pay for and you're telling me that I'm supposed to get something that you're not going to send me. Then you bid me farewell.

Why should I trust you'll deliver on my order after all of this?

Why else would a merchant say this?

On Apr 21, 2024 Kit wrote:

PS: You were on the listing for next batch inart “determinator” free gift, I am glad that I haven’t send yours out yet

Why would a seller play those games with you if not to hurt you? I was polite the entire time I dealt with Kit. Again, He'll do whatever he can to get your deposit and then he'll be as rude and dishonest with you as he wants.

If you want your money stolen and to have a nightmare experience from an overseas seller, then Kit is your guy.

The people at GIANTOY are friendly, helpful, have great prices, and won't treat you like crap. Support them, you won't regret it as with OSK/Kit.

He can't read PayPal transactions correctly either. I sent him proof that PayPal didn't refund my deposit. He'll treat you however he wants to, once he gets your deposit. He can close your account anytime he chooses and you're at the mercy of an evil overseas merchant. You'll be out of luck!

I'd also like to say that I had about four orders with Kit. You may think you're safe as I did. 3 out of 4 were okay, he was still rude, but I overlooked it because of the language barrier. He's a thief!!



In response to Kit (the crook) A. K. A One Sixth Kit's reply to my review.

I'm not the first he's treated this way. He said he'd honor any existing orders I had but he canceled them & locked me out of my account to his site. He doesn't understand & doesn't care about any of his customers This is a game he plays to steal your deposit. He's a thief. He's a liar. He's profane. He shouldn't have any contact w/ people. He's Dishonorable!

Kit lies, & he will twist the story. He's very bitter about helping people.

Google search: Onesixthkit Reviews, for more proof about who "Kit" really is,

Look for Reviews. io

Please do your research people. Look him up on Google. You'll see people having similar experiences to mine.

I have proof from my bank & PayPal that I don't have a refund, but he can't understand. Take plenty of screenshots because he'll close your account & cancel your orders. Kit is an evil merchant with no care for his customers.

He is rude and spiteful for a reason. He wants you to regret your order & contact PayPal. DON'T TRUST HIM & GIVE HIM A DEPOSIT!!

KIT at OSK stole my deposit & closed my account because he can't handle anyone asking about an order..PERIOD.

It was almost 2 years & I asked him if my order was still valid & he freaked out!

I have proof he has my money. He knows it. He canceled my order, stole my money, and closed my account!

KIT, if I gave you proof of my payment, what would it change? You have no honor!

May 11, 2024
Unprompted review
Onesixthkit logo

Reply from Onesixthkit

April 2024 - He cry for updates, then place charge back with his bank for the non-refundable deposit, paypal of coz took our money with a dispute fee

July 2027 - He came back pretending nothing happened before, he ask to reactive his account and to restore his order, because he BELIEVE that his bank didn't return his money in April

We showed him paypal refund transaction ID, he demand us to investigate with paypal why his bank didn't return the money while he CANNOT provide any proofs

He said we took his money and banned his account? The truth is he charge back his ONLY open order, we even being charged dispute fee.

He demand to restore his ONLY open order which is the INART BATMAN ALL IN version AFTER he charge back the order

So let's quote his emails as well:

--------------------------------------------------------------------
7th July - Hi Kit,

I understand Pre-order delays. I didn't understand at the time that you get so many inquiries involving them. I respect your decision if you don't want my business.

I do however have an active pre-order with you and would like to still be able to see my account/purchase history etc. please. <-- The chargeback order he said
----------------------------------------------------------------------------------------
Hi,

With respect, my order should still be active. Neither PayPal or my bank issued me any sort of refund. I have included a capture of my pre order fir the Inart Batman /Bruce Wayne deluxe set. <--- WTF? He charge back the NRD with bank and few months later he come back telling you he BELIEVES theres no refund from his bank, so his CHARGE BACK ORDER SHOULD STILL BE ACTIVE

----------------------------------------------------------------------------

I'm not sure what I ever did to you for you to treat me this way. I'll follow up with paypal and my bank. If you would just check your records on the date in May that I gave you, the 6th I believe, you'd see that I'm correct and not lying.

You have taken much of the enjoyment out of this hobby. You are really a bitter person at heart!

^^^ Who care if he lie or not? it's his own business with his bank, he logically use this as a reason to "restore his order which he has taken back the deposit by his bank"

This is one of the most ridiculous case I have been dealt with. He must be proud few months back when he was successful chargeback his deposit. Few months later he come back pretending nothing happened, try to lure me restore his order, because he finally seeing the market price now

on 22nd July, he revised his review 5 times today, he still saying we "stolen" his money, i do suggest him to provide proof how the F we stolen his money while it was him placed bank charge back over paypal and i have showed him the paypal refund transaction ID, i don't understand how hard to understand it for people whos IQ over 20?

Rated 5 out of 5 stars

I Have Bought Many Times From OSK Over the Years

I have been buying from OSK for about 7 years only ever had a problem twice and it was dealt with very quickly, I received a pair of glasses for Hot Toys T800 which where damaged on arrival contacted kit he sent me out a replacement straightaway, then just recently I received my RM Dracula the head sculpt had a slight paint chip, contacted kit & he organized a replacement head sculpt within a few days this is the reason I keep coming back to OSK you get a response very quickly to inquires, items are well packaged and shipping is super fast, a great service overall.

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional and rude



Unprofessional and rude. When you inquire as to the status of your order and why it's overdue by a year, he demands you chase down his suppliers on their social profiles. I told him I would no longer support his business and he threw a fit, and has since stolen my money and shut down my account. Support the actual artists, avoid letting this middleman take a piece of their sales.

EDIT: Please refer to his response for the kind of unprofessionalism and rudeness you can expect in dealing with him. I have provided all of the required information to TrustPilot and this seller. He has since cancelled orders and confirmed he will not be returning any money.

April 23, 2024
Unprompted review
Onesixthkit logo

Reply from Onesixthkit

Wonder why people not dare to use their real name when they try to rant a store

This man ask for updates, I told him the reason of delay which was provided by manufacturer. He insist this is “My job” to get him exact schedule, sounds like we are the manufacturer? So I told him this is subject to the manufacturer, not my call, he may contact the manufacturer directly on facebook or Instagram if he request for addition information which is OUT OF OUR HAND

We have clear policy statues about preorder delays, he is clearly making unreasonable demand and he also said he will make sure he won’t order from us again, so I do him a favor to close his account, in case he forgot about what he said, in future

On my last email to him, I said "For existing orders surely we will fulfill it, that’s my job"

But he post here saying we stolen his money

I guess this is the reason he will NEVER use his real name because he's just full of bullshix

EDIT: He never respond to his lie about we stolen his money since he edited the post. The whole story is posted and he never deny about it. Yet we shipped his order and he received it wtihout hesitate, he could have rejected the package but he choose to keep it with his lie, pathetic

Rated 5 out of 5 stars

One Sixth Kit was my first foray into…

One Sixth Kit was my first foray into purchasing third party 1/6 figs and accessories from overseas direct. Gotta say the best experience I could have asked for. Great communication, prompt shipping and a solid reputation in the 1/6 community will have me back picking up more. Thanks Kit!

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

I reckon so.

5 star service from OneSixKit on every occasion I have dealt with the seller. If you seek 1.6 scale figures and accessories this is the place.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Shop with confidence

Have purchased multiple figures from Kit and have many more on pre order. One of the best in the business and shipping is already included in the price.
Shop with confidence.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

simply the best

I have bought many figures parts and accessories through Kit. He is hands down the best seller I have ever dealt with. The selection is incredible and shipping is fast and products well packaged. The few times I’ve had any issues kit was able to get me taken care of by reaching out to the manufacturer on my behalf and getting me replacements in no time. As long as you are honest and above board with him he doesn’t hesitate to help in any way he can. Plus he usually has the best prices plus free shipping. I recommend Kit to anyone in the 1/6 community without hesitation.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

The best shop for 1/6 scale collecting!

I've been ordering from Onesixthkit since 2019 now and wont be stopping anytime soon. Kit has the best prices and offers free worldwide shipping so I never need to price check multiple sites when pre ordering as I know i will always go back and place my orders with him. I've had over 150 orders arrive from Kit over the last 5 years (plus 50+ pre orders still active) and I've NEVER had an issue that hasn't been resolved. Every order arrives between 6-10 days from China to the UK, no problems and straight to my door with Royal Mail. All packages are packaged with bubble wrap and corner protectors, inside a very rigid box. Cherry on top is that Kit includes a coupon scratch card inside every package, so always a chance you could get some money off a future order which is nice.. this is on top of the reward points that you get for every order. It's a great system and a great community to be a part of tbh. Nothing but praise for Kit, ignore the couple of bad reviews and join his FB group and you'll see the daily admiration he gets from his over 11k members, that alone says it all! Can't recommend Onesixthkit enough, just order and trust me, you won't regret it. 5/5 ⭐️⭐️⭐️⭐️⭐️

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best sellers out there

One of the best sellers out there. Even though I am in Europe most of my orders are from Osk as they arrive fast (and with free shipping) via post. They have always shipped the items like 1-2 days after payment and the box is packaged safely and protected with those tough plastic corners. At the moment I write this review I have had 57 orders with them - and never had an issue. 100% recommend.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Five orders, zero problems

Kit is a man to go to for a pre-order or a kitbash. Bought a couple of Tony Stark suits and Hot Toys through him. They usually arrive in less than a week.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Nothing but praise

Nothing but praise! Always served as expected from PO to delivery. Recieved help when needed & always been trustworthy in every step of the process through several orders. Just the highest recommendations! With Kit you will know what to expect as a customer, no random funny buissiness unilke specf..

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered the present toys robber figure…

Ordered the present toys robber figure on Good Friday and received it the following Thursday.

That’s really impressive considering 2 public holidays in Australia past.

Great service as always. Ordered from kit many times and will continue to do so.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy seller.

I have ordered several figures from One Sixth Kit, and they were particularly accommodating with me when I had some special requests for an item ordered as a birthday present. They communicate well, treat people fairly, and are one of the best toy sellers you can find. Highly recommend.

August 13, 2023
Unprompted review
Rated 5 out of 5 stars

THE go to website!

Seriously! Too good, can not wish for a better site as a collector. Always a chance at the latest, responsive both per email & messenger. Active in the facebook community. Fair prices, good packaging & always timely. Kit is the best!

February 18, 2024
Unprompted review

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