Onestopboilers Reviews 271

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A brilliant service from Jason - needed a replacement boiler and Jason was able to get this done very quickly. Communication was fantastic throughout the process.

Rated 5 out of 5 stars

Jason was smart and found the leaking problem in our lounge super quick. The old lead piping posed a little challenge but he quickly found a solution from a supplier. As well as being courteous and so... See more

Rated 5 out of 5 stars

Have used One Stop for last 3 years for annual boiler service. They are a friendly and efficient team. They send an annual reminder of service, easy to contact and arrange, are punctual. If given a t... See more

Rated 5 out of 5 stars

Found onestop boilers on checkatrade and recieved a text within minutes of posting the job. Jason and Jon came around on the day arranged and did a fantastic job fitting two radiators for us. We were... See more


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4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

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(271)

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Rated 5 out of 5 stars

Gas pipe capping and boiler service

30 min ETA window provided at the start of the day which helped me plan my day. They arrived on time with no delay. Once on site we had a quick chat about the job to confirm what was required and ascertained what state the system was in for safety as the kitchen was in a state of renovation. The engineer isolated the system with the relevant safety procedures. I asked a few questions regarding how the test for carbon monoxide, the answers were very informative. Pipe was effeciently capped and then moved onto boiler service. Our boiler was fitted a couple of years ago and although the boiler has been working fine since they did highlight a safety error in the installation of our boiler which was easily rectified 👍. Thanks for that. The engineer also highlighted a pipe which was poorly routed which prevented the removal of the trap for maintenance. Therefore I asked for a quote to be provided for a return visit to replace pipe. The boiler service probably took approx 1 HR so there was clearly attention to detail. Will happily use one stop again for future work knowing the job will be done properly first time.

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Have used twice now for the annual service on my elderly fathers boiler. First class service, excellent communication and incredibly trust worthy. Wouldn’t hesitate to recommend

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from One Stop boilers. Jason was very polite and friendly. He was able to identify the problem fix our boiler in the one appointment. We will use One Stop Boilers in the future

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great job and polite efficient service

Booked an appointment when my boiler developed a small leak. Turned up on time and texted an hour before to confirm. Engineer was polite, efficient and happy to explain everything as he went along Identified the faulty part quickly and had a replacement in the van so was able to replace it there and then. Completed a service at the same time to save another appointment. Prices were all quoted in advance and my invoice and service confirmation were e-mailed within 10 minutes of completion. They will also E-mail me next year to remind when the next service is due

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

The first time we came into contact with One Stop Boilers was after a new boiler was fitted and did not work properly. Four other plumbers, one Worcester Bosch representative and two electricians had all failed to find the problem. Jason walked in, saw what the problem was immediately and set to work. Within a few hours it was all working beautifully, all mess cleaned up, no problems at all. To say we were grateful is an understatement.

So when we had problems with the shower a few months later, we called them, Jason identified the problem immediately and made an appointment to fix it. He arrived promptly, fixed the problem, cleaned up etc. No problems.

We have their details in our phones, it’s such a relief to find a decent plumber. Highly recommended.

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

This company is very good

This company is very good. I made the appointment. They came on time did the work and gave me information about my boiler. Nice guy did the work very good people person

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

Such brilliant service

Such brilliant service, excellent engineers, so helpful and so kind. Quick to communicate and respond to enquiries.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great communication and a truly…

Great communication and a truly excellent service - very reliable, knowledgable and trustworthy. So pleased we found them - we will absolutely be using their services again

March 11, 2022
Unprompted review

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