Onestopboilers Reviews 271

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A brilliant service from Jason - needed a replacement boiler and Jason was able to get this done very quickly. Communication was fantastic throughout the process.

Rated 5 out of 5 stars

Jason was smart and found the leaking problem in our lounge super quick. The old lead piping posed a little challenge but he quickly found a solution from a supplier. As well as being courteous and so... See more

Rated 5 out of 5 stars

Have used One Stop for last 3 years for annual boiler service. They are a friendly and efficient team. They send an annual reminder of service, easy to contact and arrange, are punctual. If given a t... See more

Rated 5 out of 5 stars

Found onestop boilers on checkatrade and recieved a text within minutes of posting the job. Jason and Jon came around on the day arranged and did a fantastic job fitting two radiators for us. We were... See more


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4.9

Excellent

TrustScore 5 out of 5

271 reviews

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4.9

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(271)

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Rated 5 out of 5 stars

Serviced Boiler and Fitted a Smart…

Serviced Boiler and Fitted a Smart Thermostat:

One Stop provided a first class service straight from the beginning. They contacted us very quickly and also kept us informed of what time they would be arriving and texted beforehand to let us know they were on their way. They provided us with a 1st class service and did everything that we requested to very high standard. Genuinely pleased with the service and will definitely use them again in the future.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Darren took the time to explain what he was doing and how to maintain the fireplace and make it even safer. Highly recommend.

February 5, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company and service

I've had one stop boilers carryout 2 jobs at our property and I cannot recommend them enough, great service from start to finish and will be using them for all plumbing jobs in the future.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

My No1 Go To

Darren came out to service my boiler and fix my the downstairs WC. Having One Stop as my regular go to, I trust not only their work immensely but as people too.

I had a busy working day and I didn't feel like I had to check on Darren as I trust him and his incredible work.

Any time I have a plumbing or heating problem, I know Jason and his team are the only people I'd ever call.

They will do an incredible job, very reasonably priced and, most importantly, they leave your home just as they found it.

Thank you Darren.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic professional company

Fantastic professional company. Fast response and repair. Reasonably priced and quote was spot on. Honest opinion about work needing doing and that it may not be all work needing done. Boiler up and running again in less than a week from first contact. Jason was very polite and professional. Will be using again when due a service and if any other work is ever needed
One very very very happy client

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Our hot water stopped working so we…

Our hot water stopped working so we found these guys online. Jason came and did the initial assessment, was very thorough in explaining the issues and what he would recommend. Communication from the company was excellent throughout this week.
We then had two engineers out today, Darren and Jon, to fit our new boiler. Absolutely cannot fault them for the hard work they put in, the commitment to ensuring everything was perfect and we were happy, and special mention to how patient and responsive they were to my little boy who wanted to get involved. Wouldn't go elsewhere now, we will be having annual services from these guys moving on. Thank you for the amazing work.

January 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had a Honeywell smart thermostat fitted and a boiler service by Jason. He made sure the thermostat was working and took the time to show me how to use it. Excellent service.

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Absolute best company in the game…

Absolute best company in the game reasonable prices great service reliable trustworthy honest professional above and beyond nothing’s to much hassle talked us through everything and the reason for the repairs very tidy top job

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, trustworthy tradesmen

Jason came out at soon as he could to investigate the issue with our boiler. He explained in simply terms the issues and the best options to take going forward. Booked us in as soon as they could and then Darren & Job came and installed a new boiler. Took great care of the property, kept me updated throughout the day and ensured I was happy and understood everything before they left. Jason also came out again to follow up an issue with one of the radiators. Top company that go the extra mile, decent honest guys, trustworthy and offer excellent value for money considering the customer service and professionalism provided. Would highly recommend, now my go too company for all other plumbing jobs.

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, friendly and efficient

Called pretty late about boiler issue and phone was answered quickly. After a quick call and a phew photos, the issue was located and a callout booked. Great communication and the professional knew his stuff, definitely will be using these guys again but hope not to!

January 24, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler repaired

Excellent service from Jason and Darren at OneStop. Boiler fixed within a couple of days and was kept informed whilst waiting for a new fan. Will definitely use again.

January 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

My boiler was making funny noises, so i got in touch with one stop boilers, I got a prompt reply from them over they new year. They where out within 48hrs, sorted problem at reasonable cost. Boiler now working properly, will definitely use again.

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely reasonable prices, top standard quality and amazing customer service.

We had the guys over to give us a quote for removing our old back-boiler/immersion heater and then installing a new combi. They quoted a very reasonable price, as well as visiting us before booking to ensure there wasn't anything that was going to catch us/them out completing the job.

There was constant communication from the guys, making sure we were happy and included in every decision along the way. We weren't staying in the property at the time that the work was being completed, but I was able to let them in both mornings and leave them knowing I could trust them to complete the job to a great standard.

I would (and will) 100% recommend OneStop to anyone in need of a reasonably priced, yet top standard, boiler replacement service.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick response, able to fit in next day and job carried out to a high standard at a reasonable price too.

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, punctual and trustworthy. Our boiler broke over new year and they came to us as soon as possible to sort. Also, they were happy enough to fix our old boiler whereas most weren’t interested. As it turned out though it wasn’t feasible to repair old one and we replaced with their recommendations. I will definitely use them again.

January 8, 2022
Unprompted review

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