One Stop Fabrics Reviews 

220
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... See more

Rated 1 out of 5 stars

I have not received my order I have emailed them twice and phoned them but they cannot be bothered to get back must be a rip off company

Rated 5 out of 5 stars

One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... See more

Company replied

Company details

  1. Fabric Store
  2. Textile Mill

Written by the company

We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.


Contact info

4.1

Great

TrustScore 4 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(220)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service ☺️

Very good quality fabric at a reasonable price and. Very good customer service and the delivery service was really quick would recommend one stop fabrics to friends and family

March 14, 2022
Rated 5 out of 5 stars

good, really good!

really great selection of fabrics and quick turn around for service. i appreciated how informed they kept me about the delivery process. definitely will shop here again.

March 11, 2022
Rated 5 out of 5 stars

Superbly efficient and convenient…

Superbly efficient and convenient service. Prices are super competitive and the range of colours, fabrics, threads, zips etc is great. Delivery is fast also, can't fault OneStopFabrics, they're great!

March 6, 2022
Rated 1 out of 5 stars

My parcel was not delivered to me

My parcel was not delivered to me. Presumably it went somewhere else. Please can you look into this for me as of course I have paid for goods I have not received.
First problem I have had with Hermes as they are usually good

March 4, 2022
Rated 5 out of 5 stars

absolutely brilliant customer service…

absolutely brilliant customer service from Onestopfabrics. Hermes failed miserably to deliver my parcel, neither could I get any response or action from them. A phone call to One Stop Fabrics resulted in them dispatching a new parcel which I received the next day. Thank you so much.

March 1, 2022
Unprompted review
Rated 2 out of 5 stars

Fabric colour disappointing

Fabric colour disappointing. Deep purple was expected, but more like deep fuchsia. It won't fit with the colour scheme unfortunately. Delivery and service good.

February 5, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look