Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... See more
I have not received my order I have emailed them twice and phoned them but they cannot be bothered to get back must be a rip off company
One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... See more
Company replied
Company details
Written by the company
We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.
Contact info
3 Blackwood Mount, LS16 7BH, Leeds, United Kingdom
- 07368109146
- sales@onestopfabrics.co.uk
- onestopfabrics.co.uk
4.1
Great
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website easy to use
Website easy to use, quick delivery and informed of each stage. Fabric exceeds expectations for the price.
June 27, 2022
Brilliant service so helpful and quick
Brilliant service so helpful and quick. Will be using again.
June 8, 2022
Ordered a fabric sample……it arrived the…
Ordered a fabric sample……it arrived the following morning! Plus the colour was perfect, so the photo quality on the website was very accurate…..😊👍🏻
June 3, 2022
Great service my delivery came quick
Great service my delivery came quick, fantastic customer service will definitely be back in future for more
May 24, 2022
Brilliant customer service, don't opt for hermes/evri courier.
If using Hermes/Evri, don't expect your parcel on time. Having said that, I spoke to Vincent at One Stop Fabrics and he kindly found me an alternative fabric as the one I ordered wasn't available anymore. After a pleasant phone call with Vincent, he arranged for next day delivery with Royal Mail for the fabric he helped me choose for the Witchers cloak I'm making. Brilliant customer service and I look forward to ordering from One Stop Fabrics again soon.
May 23, 2022
Excellent service
Excellent service. I rang the day before I received the material (which is lovely) as I needed it quickly. I spoke to a very helpful, friendly man who posted it that day - brilliant!
May 16, 2022
Great service and very pleased with the…
Great service and very pleased with the fabric received .
May 14, 2022
Beautiful Quality
Beautiful quality fabrics with great prices. Delivered very quickly will definitely be coming back for more!
May 12, 2022
Great selection at reasonable prices
Great selection at reasonable prices. So far made 3 purchases and eased with quality
May 11, 2022
Brilliant service
Brilliant service and efficient delivery, the person I spoke with on the phone was extremely helpful with my issues trying to order online.
May 11, 2022
Excellent customer service
Excellent customer service - sent samples to help me replace some missing fabric. Really helpful, good communication and friendly throughout.
May 11, 2022
Unprompted review
Brilliant customer service.
Brilliant customer service.. you are given an option to have the fabric in one length or cut into meters. For the project I’m doing I needed 3x2 meters so made a call to the customer service team and put in the request. Arrived in 2 meter sections! Lovely fabric great customer service and brilliant price (sale). Thank you will definitely use again.
May 9, 2022
Beautiful soft fabric exactly what I…
Beautiful soft fabric exactly what I was looking. Fast service and delivery.
May 8, 2022
Good ordering system
Good ordering system
Fast delivery
Lovely quality material
But still waiting call back on quiry about different material but all in all good
May 4, 2022
Just needed a fabric sample
Just needed a fabric sample. It arrived promptly. Unfortunately wasn't suitable for my purpose would definitely use again very efficient service.
May 2, 2022
Very pleased with the fabric
April 25, 2022
Great value
Great value; good quality fabric which I’d previously purchased from One Stop Fabrics. Excellent, quick service.
April 25, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.