Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more
Company replied
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Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more
Company replied
Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... See more
I have not received my order I have emailed them twice and phoned them but they cannot be bothered to get back must be a rip off company
One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... See more
Company replied
We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.
3 Blackwood Mount, LS16 7BH, Leeds, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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I order 4 cones of overlocked thread on 18th April & as of today, 25th April I have not heard from the supplier & obviously not received my order. I find this totally unacceptable.
The fabric was a lot heavier weight than what I interpreted from the description.
I tried to get in touch with the site as my order was taking over a week with no updates, my fabric arrived today finally and it is not even close to the colour advertised and on top of that it arriving so late and with no communication either way has really put a hold on a project I needed it for with an upcoming deadline
You sent me a refund but didn’t give a reason
The order was dealt with and despatched quickly it is a pity that the fabric was not cut straight meaning I lost at least 6” of working material. The delivery company did not deliver on the date advised.
All good by me My parcel arrived early the quality of the material was good I shall be using these people and I will recommend to other people thank you for your service
Really quick to reply to questions highly reccomended!
I was disappointed the the material I had chosen when check before sending had a fault - they went out of their way to insure I had a suitable replacement item - cannot fault the customer service -
Well done makes a nice change to receive such an amazing service !
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