One Stop Fabrics Reviews 

220
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Further to my previous review,this is an update re-one stop fabrics.I had stated I had not received the samples ordered.The company have now refunded me (inc.the postage paid) which (unfortunately) I... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this place to order materials from. Customer service is fabulous and any issues I have had (my fault not theirs) Have been dealt with quickly and swiftly and put my mind to ease straig... See more

Rated 1 out of 5 stars

I have not received my order I have emailed them twice and phoned them but they cannot be bothered to get back must be a rip off company

Rated 5 out of 5 stars

One Stop Fabrics amazed me with their great range of fabrics, the availability of being able to order in different lengths and multiple packs for quilting ect. Really fast delivery too. Brilliant can... See more

Company replied

Company details

  1. Fabric Store
  2. Textile Mill

Written by the company

We Specialise in Facemasks, Fabric for PPE, Cotton Fabrics, Craft Dress & Quilting Ranges. We Pride Ourselves in Offering a Vast Selection of Fabric for All projects. We are one of the largest stockists of Fabrics and Textiles and have various ranges that are ideal for the Fashion, Retail, Dancewear, Decoration and Hobby and crafts.


Contact info

4.1

Great

TrustScore 4 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(220)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication

Excellent communication, let me know when fabric quality was unacceptable due supplier error further up chain, offered a replacement and sent quickly with a little extra fabric as an apology. First class service!

November 7, 2021
One Stop Fabrics logo

Reply from One Stop Fabrics

Thank you so much for your review, we look forward to you shopping with us again soon :)

Rated 5 out of 5 stars

((O)_(O)) ... terrific

Frankly ... fantastic service, but without pushing or prying or any sense of trying
.. just helpful, very friendly, cool and totally in tune with what I needed. And as for the the postage... got here in the blink of an eye! I would have been happy with another day or two rather than think anyone was stressing to get the stuff out... but nonetheless, it was literally astounding. (((O)_(O)))

November 4, 2021
One Stop Fabrics logo

Reply from One Stop Fabrics

Thank you so much for your review, we look forward to you shopping with us again soon :)

Rated 5 out of 5 stars

Paul is asset to the company

Paul is asset to the company, I explained I had a project to complete and ran out of material ,I sent email middle of evening or midnight hoping , Paul straight away answered and said will chx in morning and let me know as promised he checked and arranged all delivery, my project was completed and it was successful all thanks to Paul 🥰🥰🥰

November 1, 2021
One Stop Fabrics logo

Reply from One Stop Fabrics

Thank you so much for your review, I am glad Paul was of so much to assistance and will mention your positive review to him, we look forward to you shopping with us again soon :)

Rated 5 out of 5 stars

Great service

Hi, the staff were very helpful in finding my requirements, even late at night, and the material arrived very quickly. Great service.

October 6, 2021
Rated 5 out of 5 stars

I can’t recommend this company enough!

I can’t recommend this company enough!

- If I have ever needed help I have used the text service and always had a quick response and help with fabrics or with ordering!
- I have ordered three times now and have received delivery next day which is fantastic!
- the quality of the fabric is also great, I ordered a lot of samples from different places but these were by far the best!

I will always use this company for fabric!

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Prompt responses when I had a problem with an order and the problem was sorted quickly.

September 5, 2021
Rated 5 out of 5 stars

I will definitely return again

Bought from one stop fabrics several times and their service is amazing. They will always find ways to accommodate. The fabric qualities are fab too. I will definitely be returning again and again

July 28, 2021

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