I have used oneTech several times in the last year or so. The owner is consistently helpful, patient, knowledgeable and honest. This time he provided my husband with honest and knowledgeable advice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very impressed. Highly recommend this firm. Polite and professional service. Know what they are doing. Quick response to my initial enquiry, excellent comms throughout. Very quick repair to my l... See more
Company replied
Took my I phone in as not charging sorted in seconds fluff in charging point had tried to clean myself but no luck. Owner didn't charge me think some shops would have kept phone made up some no existe... See more
Company replied
Love the shop in our local high street, have always taken our phones and laptops there to have batteries changed and general maintenance (mine & husband's Androids and the kids' Iphones) at affordable... See more
Company replied
Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Computer and Accessories Store
- Computer Repair Service
- Computer Store
- Phone Repair Service
Written by the company
OneTech Gadgets is one of the UK's leading and innovative UK based Tech Gadgets retailer offering consumers and businesses the latest and greatest technology in budget branded smartphones, tablets and accessories. Our carefully selected most popular electronic devices from the world’s top budget and emerging brands combine high-tech with fantastic features in stylish yet inexpensive devices. Our sister company OneTech Repairs provides Repairs Service, Upgrades, Installation, Data Recovery and many more at our newly set up Outlet in Carshalton High Street. OneTech Gadgets’ mission is: “To exceed UK consumers expectations by offering the latest technology in Dual Sim 5G/4G/3G Smartphones, tablets and laptops at affordable prices through a convenient online store backed up with superior customer service. “ OneTech Gadgets’ Range Of Smartphone And Tablet Brands Include: Xiaomi, Asus, Lenovo, OukiTel, Leagoo, ZTE, ViewSonic, Samsung, Apple, HTC, Sony, LG, Nokia, Meizu, OnePlus, UMi, Huawei, Elephone, Telcast, Cube, Chuwi, ONDA, HP, Dell. We stock smartphones with Dual SIM card capability, plus Wi-Fi and 4G, 5G connectivity, 4G Tablets and Dual OS Tablets.
Contact info
19 High Street, SM5 3AP, Carshalton, United Kingdom
- +44 20 3287 7997
- contact via https://www.onetechgadgets.co.uk/contacts
- onetechgadgets.co.uk
4.9
Excellent
134 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service had my computer back up and running in the time they said it would be ready. Friendly reasonably priced and efficient Would definitely recommend and will be using them again
September 12, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Jacquie Walker,
Thanks for your glowing 5 stars review and using our computer repairs service in our Carshalton store. We highly appreciate your business and recommendation.
Excellent service
Excellent service. Would highly recommend. Very knowledgeable and helpful.
September 12, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Karen Bayliss,
We are delighted to hear that you are happy with our services. We greatly appreciate your business and any recommendation you make.
My I’pad was set up for me at one Tech…
My I’pad was set up for me at one Tech Gadgets the service was excellent & I would recommend one Tech for such an efficient service always
September 12, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Maureen,
Thanks for your glowing 5 stars review. We appreciate your business and recommendation. Your support is much appreciated.
Top Service
Took my I phone in as not charging sorted in seconds fluff in charging point had tried to clean myself but no luck. Owner didn't charge me think some shops would have kept phone made up some no existent fault so they could charge me. Wife took her phone to cheap shop to get repaired had to take back a few days later screen had to be replaced failed again shop has closed now so no refund. Took to onetec sorted within a day no problems since bit pricey but you get what you pay for first class professional service highly recommend.
August 17, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Alan Cope,
Thanks for using our repairs services in Carshalton store. We are absolutely delighted to see another happy customer and appreciate your business and recommendation.
Nice experience
Nice experience. Capable, friendly staff, fair priced effective repair. Second time I've used their services, would happily recommend to others.
August 11, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Marc,
Thank you for your business and using our repairs services in Carshalton store. We are grateful for your support and any recommendation you make.
Great customer service
Great customer service, I've found my laptop repair home
August 10, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Seb,
We are grateful for your support and recommendation for our business. We would love to serve you again soon.
Amazing customer service I never go any…
Amazing customer service I never go any where else!
August 6, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Nariece Jordan,
Thanks for your trust in our company and being a loyal customer. We highly appreciate your business and recommendation.
FAST DELIVERY VERY KNOWLEDGEABE PEOPLE…
FAST DELIVERY VERY KNOWLEDGEABE PEOPLE NOTHING TOO MUCH TROUBLE.
July 18, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Graham Goalen,
Many thanks for your order on our eBay store. We are delighted to see you as a happy customer. Please feel free to visit our newly designed online store www.onetechgadgets.co.uk and check out all the latest products, offers and promotions. We would love to serve you again.
Reply from OneTech Gadgets
Dear Katlin,
Thank you for your order from our eBay store. We appreciate your feedback and look forward to do more business with you.
Excellent service
One of the best experience of online shopping! I made the order online and in the next few had a phone call from the customer service to confirm all of the details. Very friendly team, delivered earlier than expected, genuine product. 100% recommended shop.
June 7, 2020
Unprompted review
Reply from OneTech Gadgets
Hi Milkos Pestovics,
We appreciate your glowing review and business with our online store onetechgadgets. We hope to do more business with you. Your recommendation is much appreciated.
Really reliable and expert service.
June 6, 2020
Unprompted review
Reply from OneTech Gadgets
Thanks John for using our phone repair services and products at OneTech Gadgets. We appreciate your recommendation and hope to serve you again.
excellent service
May 14, 2020
Unprompted review
Reply from OneTech Gadgets
Dear Helen Latus,
Thanks for your order with our OneTech Gadgets online store. We appreciate your business and recommendation and hope to serve you again soon.
Outstanding customer service
Outstanding customer service. Couldn’t do enough to help and clearly of the highest technical competence.
February 4, 2020
Unprompted review
Reply from OneTech Gadgets
Thank you Andrew for using our services. Your glowing review will help us continue offering best customer service and products of highest quality. We look forward to serving you again.
Very impressed.
Very impressed.
Highly recommend this firm. Polite and professional service. Know what they are doing.
Quick response to my initial enquiry, excellent comms throughout.
Very quick repair to my laptop and good price, superb actually considering speed of service.
Spoke to other firms got silly prices and waffling. These guys just dealt with it.
Fantastic
Thanks - Lee
January 25, 2020
Unprompted review
Reply from OneTech Gadgets
Thanks for your glowing review and using our company. Your recommendation is much appreciated and we look forward to serving you again.
Reply from OneTech Gadgets
Thanks for putting your trust in our company to use repairs services. We highly appreciate your recommendation and business.
I asked Kashif at OneTechGadgets to…
I asked Kashif at OneTechGadgets to replace my computer keyboard as its power button was not working due to over-use.
Firstly I found him to be extremely polite and pleasant, very knowledgeable and more than helpful.
He found what I wanted, quickly gave me an acceptable quote for the work and ordered the new keyboard. It was due to be ready in about a fortnight as the part had to be sent from Malaysia days. Not a problem as I could use the computer whilst I waited for the part to arrive.
It arrived more quickly than expected and he called me at about 4.30pm to tell me that he could do the work the following day. Within five hours the next day, I returned to his store and I took the computer home with me.
The computer is working perfectly and I was very impressed with his work, his politeness and his efficiency.
Whilst I don't want my computer to be broken again, I would not hesitate to ask him to assist me again if needed.
Best wishes
Joe
January 15, 2020
Unprompted review
Reply from OneTech Gadgets
Many thanks Joe for your glowing review and using our company for computer repair. We are glad to hear that you are a happy customer. Your recommendation is much appreciated and we hope to serve you again.
Very good service would recommend
January 11, 2020
Unprompted review
Reply from OneTech Gadgets
Thanks Steve for using our services at OneTech Gadgets and OneTech Repairs. We are glad to know you're a happy customer. We appreciate your recommendation and hope to serve you again.
Great service repaired my iPhone to…
Great service repaired my iPhone to high standard would highly recommend
January 7, 2020
Unprompted review
Reply from OneTech Gadgets
Thanks for putting your trust in our services and using OneTech Gadgets and OneTech Repairs to fix your iPhone. We appreciate your recommendation.
Great service again from one techgadgets
Great service again from one techgadgets in fixing iPhone screen and battery. Very quick as well and trustworthy. Always use them and thoroughly recommend
December 1, 2019
Unprompted review
Reply from OneTech Gadgets
Thanks Karen for putting your trust in our company to repair your iPhone. We appreciate and value your business and recommendation.
Great service received for iPad repair
Great service received for iPad repair. Quick, courteous and good price too. V happy.
November 30, 2019
Unprompted review
Reply from OneTech Gadgets
Thanks for using our company to repair your iPad. We are glad to know you're happy with our service and appreciate your recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.