One World Travels UK Reviews 

I am extremely disappointed with Tour Help (partnered with One World Travels) after my recent experience. While I had previously booked two great holidays with them and agent Michael was helpful, their service has failed completely during a difficult time. I booked a third holiday to Turkey and paid a £200.00 deposit, but due to a family emergency, I had to cancel and return to my country. Although the company initially agreed to refund my deposit within 14 days, they are now refusing to return my money. Michael has stopped replying to my messages, and no one will answer my calls. It is appalling that a company can provide good service for bookings but completely ghost their customers when a legitimate refund is due. I strongly advise caution when booking with Tour Help or One World Travels, as they disappear when issues arise. I am still waiting for my £200.00 refund from OWT GROUP as no response after emailing regarding my refund

Holiday booked! I had the pleasure of dealing with Ruby Elliot who has been fantastic from start to finish and very patient with all my back and forth requests!
Thank you so much, you guys are fantastic. Would definitely recommend!
Thanks
Hannah

From initial contact Jordan Parker has been absolutely amazing creating our a dream holiday in the Maldives as a surprise for my partner. Jordan really listened to what I wanted and went above and beyond putting my mind at rest with everything happening in the UAE at the moment. Always available to answer any questions. We will definitely be contacting Jordan again for our next holiday.

Ruby Elliot
Was really helpful, helping me find a first family holiday, she has been amazing

Ruby was very helpful in providing the quote for our trip and made the process nice and easy

Brilliant communication. Martin wolfe was very helpful.

Jordan parker was amazing representative and help very quickly and effectiantly with what i jeeded to find out. He got us an amazingly priced quote for a hoilday. He understood very quickly what we needed and and where looking for. And as soon as we are able to book we will definitely be getting back in touch with jordan and getting this all finalised. Will update as soon as thats done but for no I have no worries and I am very pleased with the service jordan has provided.

I am very happy with the service I have received from Jordan Parker, delivered very quickly what I was looking for.

Rudy Elliot has been very helpful and efficient with all my enquiries

Hi, I booked a trip to Krakow for April 2026 as a Christmas present for my husband. I got in touch with One World Travels where I was contacted by Martin Wolfe. Martin went over and above to make our trip a great experience.
There was a problem when we arrived at the hotel. I phoned Martin who answered straight away and he sorted everything out for us.
Thank you once again to Martin for answering all my messages and being on the other end of the phone. 😊
Linda and Colin

I made a booking to Disney land and Kingston made it a breeze for me would definitely book through this company again brilliant service from start to finish helped me out with everything and got me the best deal he could 👌🏽

Sandra has been very helpful planning our next adventure. Highly recommended.

Ruby Elliot has helped us plan a very specific and special holiday for my 50th birthday. Very helpful and friendly service. Thailand and Cambodia here we come.
Would definitely recommend

I have requested a quote contacting them by Facebook. Quick response and price is amazing. If we go ahead I will come back and leave another review. So far customer service 10 out of 10

My rep (Jordan Parker) cannot thank him enough ! Have never been to Disney land before and not knowing where to start with as a family of 6. He made it so simple .. price was amazing...thank you jordan

I would like to commend Jordan Parker for outstanding service. He was incredibly fast and professional in helping me with my flight and travel queries. What impressed me most was his kindness when my plans changed; even though I couldn't move forward with the trip due to personal reasons, he was understanding and gracious about my situation. It is rare to find such high-quality service and genuine empathy. I will definitely return to him for my future travels!

I am very satisfied with the service provided, and I would especially like to mention Ruby, who was very patient, helpful, and professional throughout the process. Disney land trip

I'd like to highlight the excellent response to my message. Jordan Parker, a specialist, contacted me very quickly and provided all the information I needed. They are very attentive and responsive to their clients, taking all their requests into account. I highly recommend them; they offer excellent consultation and excellent staff.

It has been a pleasure to book our holiday through kingston at one world travel. Flights and accommodation was booked for us. He was patient as it took a while to get a hotel booked that we liked but it was no problem for him. Worked with me till 00:30am.
And everything sent over in a timely manner.
Thank you

Quick response listened to what I needed