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See what reviewers are saying

Rated 5 out of 5 stars

Very impressed with this company. Having broken our height adjustable desk and not knowing where it was purchased from many years ago, I reached out to anyone I thought may be able to help. They came... See more

Rated 5 out of 5 stars

My ergonomic chair was taken apart as I moved home from university and Jess was a great help. She contacted the manufacturers was clear on what I needed to do and what my options were. Within 2 days (... See more

Rated 1 out of 5 stars

I have placed an order 2 weeks ago. A few days later I had, your order is on its way, email and nothing till I contact them again. Then an email to say the order will be sent on the 20th and I will r... See more

Rated 5 out of 5 stars

Flawless and brilliant service from first phonecall to delivery. I cannot recommend Online Ergonomics highly enough. Suzi dealt with my order from start to finish. I was originally told to buy... See more

Company details

  1. Office Equipment Supplier

Written by the company

We are one of the biggest sellers of electric standing desks, ergonomic chairs, ergonomic accessories and assistive technology in the UK.


Contact info

3.9

Great

TrustScore 4 out of 5

58 reviews

5-star
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Rated 5 out of 5 stars

Very efficient

Very efficient, all the equipment was really good and is making a big difference!

October 26, 2020
OE Group Ltd logo

Reply from OE Group Ltd

Hi Cindy, Thank you for the good review, glad to hear that the equipment is working well for you

Rated 5 out of 5 stars

Very helpful staff throughout the…

Very helpful staff throughout the ordering and delivery process

October 24, 2020
OE Group Ltd logo

Reply from OE Group Ltd

Thank you for this great feedback, if we can help again please let us know

Rated 5 out of 5 stars

Highly recommended

Great prices, great customer service and my chair arrived earlier than i was expecting. Very pleased.

October 24, 2020
OE Group Ltd logo

Reply from OE Group Ltd

Hi Peter,
Thank you for this positive feedback, great to hear we have been able to help.

Rated 5 out of 5 stars

Great feedback and friendly staff

Great feedback and friendly staff. The assessment report was submitted very thorough with good recommendations.

October 19, 2020
OE Group Ltd logo

Reply from OE Group Ltd

Hi Vanessa,
Thank you for the great feedback and that you had a good experience working with us

Rated 5 out of 5 stars

Excellent service

Excellent service. I sent an enquiry about the deliver date and asked if I could have it by a certain date. I got an immediate reply with a date but it came a week earlier than expected to make sure I had it on time.

October 10, 2020
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Reply from OE Group Ltd

Thank you for this positive feedback, Glad we could help

Rated 5 out of 5 stars

Arrived in perfect condition

Arrived in perfect condition. Easy to assemble and ideal for what we want.
Customer services responded quickly to a query.

September 9, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Thank you for the review, glad to hear that you are happy with the product and service.

Rated 4 out of 5 stars

Excellent product but rather a long…

Excellent product but rather a long wait for delivery!

July 19, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Hi Alison,
Really glad that you are happy with the product,
Sorry about the delay in getting it to you

Rated 5 out of 5 stars

Great company and product

Great company and product, delivered quickly and hassle free, thank you!

June 12, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Hi Bernadette,
Thank you for this positive feedback, great to hear we have been able to help.

Rated 5 out of 5 stars

Very good

Very good, fast delivery

June 5, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Hi Ian,
Thank you for the good review

Rated 5 out of 5 stars

Fantastic advice

Fantastic advice, amazing products and fast delivery. I will continue to use online ergonomics and recommend others to also. Great work keep it up!!!!

May 9, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Thank you for this great feedback Brooke, and for the recommendation, we look forward to working with you again soon.

Rated 5 out of 5 stars

Excellent service

Quick and honest feedback on technical queries I had on the Oyster Mouse, which I then bought from them. Processing and delivery was as promised. Highly recommended place to purchase ergonomic equipment/ accessories.

May 7, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Thank you for this Fantastic review, great to hear the service was as promised and also that you would highly recommend us.

Rated 4 out of 5 stars

Fault quickly resolved

I had a fault with a piece of equipment and they sorted it immediately, and new item arrived within 5 days.

May 6, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Hi Niki, so pleased to we were able to resolve this quickly for you, thank you for your feedback.

Rated 5 out of 5 stars

They were very helpful and when the…

They were very helpful and when the supplier forgot to include a piece, it was quickly sent. I would surely use them again.

May 6, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Hi Tom, delighted to hear we were able to help you with the forgotten piece, we look forward to working with you again.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Very helpful and undertanding when I couldn't take delivery of my new chair because of the COVID-19 lockdown.

May 6, 2020
Unprompted review
OE Group Ltd logo

Reply from OE Group Ltd

Hi Adrian, pleased to hear we have been able to help at this challenging time.

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