While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Yes I got the money back that was paid as a deposit for photo shoot. I feel embarrassed to say I was pursuaded to pay for the top package for a year. I rang them multiple times, eventuall, they sugge... See more

Rated 5 out of 5 stars

Had an amazing experience with Soho Fashion Studio Great atmosphere ,full professionalism And just to add I had lots of fun doing my photo shots My photographer,make up artists and the whole g... See more

Company replied

Rated 5 out of 5 stars

Must confess I thought it was a scam! but how wrong was I on thinking that...!!! Team was very professional, friendly... studio is well located, with fantastic play-list that kept me smiling, know... See more

Company replied

Rated 5 out of 5 stars

folks -I took a chance and committed myself for the photoshoot , It was great craic with good staff to help me all day. I had clothes chosen , makeup and hair done for each session - it was relaxed a... See more

Company replied

Company details

  1. Model Portfolio Studio

Written by the company

We offer services for companies, groups and individuals Our organisation was founded on the principle that everyone, no matter their skillset or career path within the industry, deserves the right to express their opinions and experiences. We aim to help individuals discover their greatest potential in order to achieve the highest chances of success. From uncovering modelling scams to promoting sustainable fashion designers, we are here to issue guidance, advice and support to everyone in the creative industry. From sustainable fashion to the laws of child modelling, we provide relevant, up-to-date advice for models with the intention of making the fashion industry as transparent as possible. We strongly believe that in order to change the industry, we must first target the problems residing there. It’s our duty to ensure that everyone working within the industry has a voice and is able to speak it loudly. We advocate workers’ rights, sustainable practices and equal treatment. It is our goal to build a solid foundation in the industry in order for everyone to succeed. Online Models is the voice for those who are too often seen and not heard. SUCCESSFUL MODELS EVERY DAY EVERY MOMENT We have been behind some of the UK’s leading modelling industry innovators for the last 12 years, we diligently serve our clients and ensuring that the models are committed to succeeding. As one of the UK’s largest modelling platforms we provide links to models so that they can apply to agencies and begin working within the industry as quickly and as effectively as possible. We have a model network with in excess of 1,100 contacts - our role is give models links to agencies, not find models jobs as this will be your agency's responsibility. Why opt for Online Models? We are a team of experts and professionals in the industry, and at identity management we endeavour to enhance your initial move into the world of modelling. We are a team of professional experts with an encompassing knowledge of the field which is utilised to offer free counsel on styling, the kind of modelling best suitable for you, including agencies and support in the packaging of your portfolio.


Contact info

4.1

Great

TrustScore 4 out of 5

596 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

directions

I am super excited and looking forward to the shoot. It would be helpful to know the address where i am likely to come to . I will be arriving from Birmingham with public transport and would like to know if i will make it to the agency.

May 30, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Bernadette,

Thank you for rating and reviewing Online Models! We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.

Best Regards,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Professional and open

The whole experience was tremendous fun. I was received by lovely, organised professionals. I had a good day, and who would have thought the outcome would turn out as it has.

You only live once so enjoy the ride.

May 29, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Tracey,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Online Models is certainly trustworthy

Online Models is certainly a trustworthy and reputable Modelling company! All the professionalism and friendliness dealt throughout made me confident I have chosen the perfect agency to start the modelling career ladder. Thank you all the team.

May 8, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Flavia,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.

Best Regards,
Online Models
Customer Service Department

Rated 1 out of 5 stars

Complete scam

Complete scam! I had a call today and played along with it which they took in! They promise the earth but deliver nothing - please don’t fall for this!!

May 24, 2024
Unprompted review
Online Models logo

Reply from Online Models

Hey Jill,

Please accept our apologies. We are so sorry that our team didn't meet your high expectations. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to sort out all your queries and concerns as soon as possible.

Hope to hear from you soon,
Online Models
Customer Service Department

Rated 1 out of 5 stars

Is this a scam

I had to change my photoshoot to another day because when booking I booked it for bank holiday Monday, forgetting I was busy. I guess I was taken back by their call so forgot what I had planned. Today because I changed the date I paid another £25.00 this is the fee you pay to move your appointment. I was happy to pay this as the date suited me better however after booking I kept getting messages I did not understand from someone in the company. They advised they had been sent by mistake but surely a professional company would make sure they forward the correct messages to the correct client. This did not happen once but twice. So for this reason I think this is a scam and I have cancelled by appointment as I do not want to waste anymore time. I am so upset with myself for thinking this was a professional company.

May 23, 2024
Unprompted review
Online Models logo

Reply from Online Models

Hi Miss Tracey,

Please accept our apologies. We are so sorry that our team didn't meet your high expectations. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to sort out all your queries and concerns as soon as possible.

Hope to hear from you soon,
Online Models
Customer Service Department

Rated 1 out of 5 stars

AVOID!!!!

Avoid at all costs… Very upsetting - have paid a deposit and informed them we have had a family loss to hear no reply! And then reading the messages from other people what a scam this is. Pressured to the £50 in the first place. I feel sick - please don’t get involved in this company.

May 17, 2024
Unprompted review
Online Models logo

Reply from Online Models

Hello Kirsty,

Firstly, we are so sorry about this. Your feedback is essential in making sure we are doing our best for our customers. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to figure out the best way to set this alright for you.

Waiting for your response
Online Models
Customer Service Department

Rated 5 out of 5 stars

I found the whole experience with…

I found the whole experience with Online Models easy from start to finish. Communication was great and everything was explained ahead of me attending my test shoot.
My test shoot day went well and i thoroughly enjoyed it.

May 8, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Mrs Isaac,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

The Online Models Team are absoultly…

The Online Models Team are absoultly Excellent, made every moment really comfortable, had a great day with the Team

May 8, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Dave,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Hi the over all the experience was…great and I had a good time with the shoot

Hi the over all the experience was great staff were great and kept you relax and would recommend them for the future sand the most important stuff was their sorted your clothes and best suited for you and any thing needed their had their really took a great time and most of all did not rush you so you was relaxed and checked your clothes before every shoot if anything need great bunch of crew well done

May 9, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Everard,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.


Best Regards,
Online Models
Customer Service Department

Rated 3 out of 5 stars

My photoshoot day

Staff were professional and explained the whole process from start to finish. My makeup was on point and they made me feel like a star.

April 26, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Toni,

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are so lucky to have customers like you!

Have a lovely day,
Online Models
Customer Service Department

Rated 2 out of 5 stars

It is what it is. Read the bad reviews

We took our son for a photo shoot recently. I understood everything before I went. It's a support agency and I was fully aware of what the visit was likely to be like but it was really unprofessional, the staff were uninterested at best. It is all about getting the kids through the door and the money in the bank.
We were told both parents should attend, this is clearly so you can sign on the dotted line that day and nothing to do with the parents actually enjoying the experience with their child. Our photographer was rude and wouldn't even discuss both parents being present and told me "I am not prepared to get into this". We had to take it in turns to be with him.
We were left waiting around for an hour before our shoot and over an hour after. It is poorly run and the staff are uninterested in the photographs and the children, having little to say unless it was about themselves or the contact.
There were 2 ladies trying to get people to sign on the dotted line and once one was finished she went home and we were left waiting for over an hour until gone 7pm.
The photos were OK. Some nice shots but the photographer didn't take the time to engage with or capture our son. I appreciate shoots might be fast paced but this was supposed to be for a portfolio and the possibility of a "support" contract.
We didn't buy anything, should get our deposit back, it was a bit of an experience and we take away some ideas to do it ourselves.
You are looking at spending at least £500 for 10 Photos. Packages including the "support" start at £1400.
It's all a little mucky and underhand to be honest. Pleased we are pretty savvy.

May 11, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Sam,

Thank you so much for your feedback. I can definitely look into all of this for you if you can email us with your full name and shoot date. I will ensure that this issue is sorted out at the utmost importance.

Hope to hear back soon,
Online Models
Customer Service Department

Rated 4 out of 5 stars

The team and shoot are great experience…

The team and shoot are great experience but the portfolio is NOT free. I paid a few hundred for portfolio I’m still waiting for at the moment.
It’s a business so of course expenses have to be covered

April 10, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Gurpreet,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Fashion and Makeup shoot

On arrival at the Studio, the stylist immediately selected the outfits for casual, summer, formal and evening wear with matching shoes and accessories. All hung up in order with the accessories, so it was easy to change from one outfit to the next
They also had shoes and accessories to borrow.
The makeup artist created the makeup and hair style to suit each outfit
And finally, the photographer who had the expertise to sit or stand you in various poses; inside and outside the Studio; which we’re comfortable and easy to follow
The session was amazing, thanks to the wonderful staff who put you at ease and bring out the best in you.
Very important when you have never done a photo shoot or any form of modelling .
Highly recommend Soho Fashion Studio and thank you.

May 8, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Baljeet,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.


Best Regards,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Lights, Camera, Action... WoW what a truly uplifting & exciting experience

I was totally blown away by the professional manner in which Online Models handled my day with Soho Fashion Studios, from the moment I arrived I was welcomed by an expert team who really do know there field inside out, from the makeup stylist, fashion assistants and photographer, the team at Online Models, Kane & Samia were amazing at explaining the whole process leaving no stone unturned, all my queries or questions were answered in amazing detail & I was really made to be part of the team & I look forward to working with such an amazing & talented team in the future... so much so that I have already assed the details of Online Models to all my friends & family who are also going to book in for a once in a life time experience... Thankyou so much I am eternally grateful

May 6, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Dallas,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.

Best Regards,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Just go for it - I did…

I had a photo shoot yesterday at Soho fashion which was organised by Online Models. Such a fantastic experience. So if your reading this review it’s probably because you’ve paid your £50 deposit and have a shoot date booked and your wondering/worried it’s a scam? I had the same thoughts, it’s not. I had an amazing afternoon and achieved a very decent portfolio and I would like to thank Soho fashion and Online Models. Soho fashion for the free portfolio and Online Models for believing and investing in me, oh and I’m 61 wish me luck in my new career! A special thank you to Kane and Samia

May 6, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Roseanna,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Thank you so much for the experience

When entering the studio, the receptionist greet me with a smile and a friendly personality, which make me feel at ease.when meeting the photography she was a dream, she was so patient, understanding, professionally and telling me to enjoy my shoot , the make-up artist was quite nice, warm and friendly, always talking to me to relax my nerves, such a happy experience

May 7, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Lorna,

That's superb to hear! We also heard you got signed to an agency already! What can we say we have an eye for this kind of stuff! Congratulations! Hope to see you soon.

Best wishes,
Online Models
Customer Service Department

Rated 4 out of 5 stars

I found every body to be friendly

I found every body to be friendly, and equally respectful to everyone. Thank you very much for the experience. The outside photos with the public watching was professionally done. It was a sunny day, Which made the photo shoots more fun. Thanks to all at Soho portfolio modelling shoots.

May 7, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Gloria,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 4 out of 5 stars

Dynamic ,Spectacular mind -blowing…

Dynamic ,Spectacular mind -blowing shots.
My partner was speechless viewing the portfolio, especially the outdoor shots and the good quality resolution of the photos

Just wanted to leave a little note to thank online models for the opportunity…well worth my time!

5 stars would have been assignments ready for me to explore. I will update my review when I have completed paid work. Online models love me but will the rest of the world 😘

May 6, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear,

That's superb to hear! We also heard you got signed to an agency already! What can we say we have an eye for this kind of stuff! Congratulations! Hope to see you soon.

Best wishes,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Everything was wonderful

Everything was wonderful

April 27, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Ayesha,

We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are so lucky to have customers like you!

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Thank you very much for the wonderful…

Thank you very much for the wonderful experience.

I found everybody at the studio to be very friendly, and equally professional!

From the ladies at the reception, to the makeup artist to the camera gentleman, to the manager, and the lady in the accessories room, all were very welcoming, and did a fantastic job. They were encouraging, and very supportive. A big thank you to all.

I would love to work with such a fantastic team

May 6, 2024
Unprompted review
Online Models logo

Reply from Online Models

Dear Rana,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look