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Rated 1 out of 5 stars

Yes I got the money back that was paid as a deposit for photo shoot. I feel embarrassed to say I was pursuaded to pay for the top package for a year. I rang them multiple times, eventuall, they sugge... See more

Rated 5 out of 5 stars

Had an amazing experience with Soho Fashion Studio Great atmosphere ,full professionalism And just to add I had lots of fun doing my photo shots My photographer,make up artists and the whole g... See more

Company replied

Rated 5 out of 5 stars

Must confess I thought it was a scam! but how wrong was I on thinking that...!!! Team was very professional, friendly... studio is well located, with fantastic play-list that kept me smiling, know... See more

Company replied

Rated 5 out of 5 stars

folks -I took a chance and committed myself for the photoshoot , It was great craic with good staff to help me all day. I had clothes chosen , makeup and hair done for each session - it was relaxed a... See more

Company replied

Company details

  1. Model Portfolio Studio

Written by the company

We offer services for companies, groups and individuals Our organisation was founded on the principle that everyone, no matter their skillset or career path within the industry, deserves the right to express their opinions and experiences. We aim to help individuals discover their greatest potential in order to achieve the highest chances of success. From uncovering modelling scams to promoting sustainable fashion designers, we are here to issue guidance, advice and support to everyone in the creative industry. From sustainable fashion to the laws of child modelling, we provide relevant, up-to-date advice for models with the intention of making the fashion industry as transparent as possible. We strongly believe that in order to change the industry, we must first target the problems residing there. It’s our duty to ensure that everyone working within the industry has a voice and is able to speak it loudly. We advocate workers’ rights, sustainable practices and equal treatment. It is our goal to build a solid foundation in the industry in order for everyone to succeed. Online Models is the voice for those who are too often seen and not heard. SUCCESSFUL MODELS EVERY DAY EVERY MOMENT We have been behind some of the UK’s leading modelling industry innovators for the last 12 years, we diligently serve our clients and ensuring that the models are committed to succeeding. As one of the UK’s largest modelling platforms we provide links to models so that they can apply to agencies and begin working within the industry as quickly and as effectively as possible. We have a model network with in excess of 1,100 contacts - our role is give models links to agencies, not find models jobs as this will be your agency's responsibility. Why opt for Online Models? We are a team of experts and professionals in the industry, and at identity management we endeavour to enhance your initial move into the world of modelling. We are a team of professional experts with an encompassing knowledge of the field which is utilised to offer free counsel on styling, the kind of modelling best suitable for you, including agencies and support in the packaging of your portfolio.


Contact info

4.1

Great

TrustScore 4 out of 5

596 reviews

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Rated 5 out of 5 stars

Wow, best day ever, felt so wonderful

Wow, what can I say, as an older man I thought I was never good enough to be a model, was I wrong, the staff were amazing, so professional, kind and considerate, putting me at easy and making me feel confident, choosing great outfit for me, the lady photographer ( sorry I forgot there names,) makeup and hair girls were fab, it was a day I will never forget, absolutely Fabulous, thank you to all of the staff,

May 17, 2024
Unprompted review
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Reply from Online Models

Dear Dean,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Amazing and empowering experience

Amazing and empowering experience.
Would.recomend to do. Proof os in the shots.
Give it a go what have you got to loose

June 21, 2024
Unprompted review
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Reply from Online Models

Dear Rhea,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Photoshoot

I must say, from start to finish, I encountered the most professional team. I had an absolute blast throughout. The makeup and hairstyles boosted my confidence for the photoshoot. Getting ready was filled with laughter. I received help assembling my styles to complete my looks. The photographer made me feel comfortable, and the pictures turned out absolutely amazing. Thank you! Not only did I have an amazing and fun day, but I’m also expecting to receive the most professional and original portfolio that will help me stand out in this industry.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

was made welcome all staff made you…

was made welcome all staff made you feel as your a part of the team the shoots was very well for changing of outfits and jewellery was really fun to do well set out shoots only down side was the steps down in to the studio but other than that was a great day and the guys and girls was very profession would love to do it again thank you maureen

June 19, 2024
Unprompted review
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Reply from Online Models

Dear Maureen,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.


Best Regards,
Online Models
Customer Service Department

Rated 1 out of 5 stars

I can't believe this scam is still…

I can't believe this scam is still around. These are just greedy people trying to take money from the innocent public.
Ava, the piece of scum that bombarded me with emails and phone calls, tried to tell me that Marks & Spencer would be keen to use me in their summer shoot in August. In August, they will be working on the Christmas campaign! So that proves what you know about the fashion industry.
All the nonsense about you and your make-believe manager was hilarious. Do you think I came in on the last boat? You must pay a fortune in fake reviews, but either way, what you are doing is illegal. And the sooner you are stopped, the better.

June 21, 2024
Unprompted review
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Reply from Online Models

Hello Rae,

Firstly, we are so sorry about this. Your feedback is essential in making sure we are doing our best for our customers. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to figure out the best way to set this alright for you.

Waiting for your response
Online Models
Customer Service Department

Rated 1 out of 5 stars

Avoid Avoid Avoid Avoid Avoid Avoid

Avoid Avoid Avoid Avoid Avoid Avoid

Don't deal with them you don't require there mis selling ripping of service Don't buy their packages as it's not needed cut out the middle man and apply to modelling agencys yourself with a decent photo of yourself because the modelling agency you deal with through them also want fees and Google says if you got to pay upfront run for the hills it's a scam don't bother calling me and I won't be calling you ok

Ps this company is in breach of contract too they work together very closely with Soho Fashion

April 26, 2024
Unprompted review
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Reply from Online Models

Hey Claire,

Please accept our apologies. We are so sorry that our team didn't meet your high expectations. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to sort out all your queries and concerns as soon as possible.

Hope to hear from you soon,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Glamorous photo shoot in one day!

I thoroughly enjoyed the day with online models as I was very sceptical to begin with when I had the phone call to book me in for a photo shoot, as I have lost money before on something similar. I paid a deposit to ensure that I would turn up for the shoot which they have reimbursed, so that was reassuring. I was given direction as to what kind of outfits to bring and when I arrived at the studio the stylist chose 4 of my outfits to use and provided accessories for me to wear. My hair and makeup stylist Maria was lovely and explained the process of the changes in hair styles and make up. My photographer made me feel at ease and she gave me direction in all the poses. The photos were amazing and I just wish I could have afforded to purchase them, but they did not pressure me. I loved the photo shoot as it gave me great confidence and hope that this will lead to modelling opportunities.

June 17, 2024
Unprompted review
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Reply from Online Models

Dear Maria,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Thank you for your support

My visit to soho studios was empowering, stepping out of my comfort zone and into a world I believed was for other women.

The crew were super friendly and welcoming creating a welcoming and relaxed vibe. The artists were super friendly creating masterpieces with clothes, hair, make up and photography whilst keeping the vibe chill.

At the end of the day the crew believed I could take the next steps and feeling blessed that soho studios and online models are investing in me on this journey.

Thank you all for a fabulous day and opening this door for me.

June 6, 2024
Unprompted review
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Reply from Online Models

Dear Liana,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.


Best Regards,
Online Models
Customer Service Department

Rated 1 out of 5 stars

DONT BOTHER

Don’t bother that is my view and probably a lot of peoples view! I was so angry this morning I had an interview and I knew I would be the “managers” one of 5 favourites before Kylie even said! Told me I did not have to pay for a thing firstly! Ha that was not the case! She said I have to pay my own train ticket plus a £15 fee but apparently I would get it back!!! Well no way was I falling for this stupid con I bet I would not of got it back!!! I slammed the phone down in anger! Be warned ok Ladies this is a way to get your money from you DO NOT TOUCH this so called cowboy company or any other agency that wants fees up front!!!! I was disgusted but lucky I did not fall for their stupid little scam!!!!

June 18, 2024
Unprompted review
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Reply from Online Models

Hello Sandra,

Firstly, we are so sorry about this. Your feedback is essential in making sure we are doing our best for our customers. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to figure out the best way to set this alright for you.


Waiting for your response
Online Models
Customer Service Department

Rated 4 out of 5 stars

Online Models is what I have decided to…

Online Models is what I have decided to do becoming a Mature Model why not? The whole team was amazing giving me such a warm welcome and very friendly. My clothes were chosen for me by a stylist got my hair and make-up done for every shoot the photographer showed me had to pose which I find very easy do not be nervous there is no need to be. There is no pressure to buy the portfolio. My deposit was returned to me as promised all and all a great experience. I cannot wait what lies ahead.

June 11, 2024
Unprompted review
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Reply from Online Models

Dear Paula,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.


Best Regards,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Best experience

I decided to do something different and looked into modelling whilst retired. I made my booking with online models.
From start to end all the team had the roles in assisting me through each stage, stylist who helped select my outfits for the shoot with accessories. Then the lovely hair stylist and makeup artist did my hair and makeup which was lovely and they made this really look easy. They created day to evening looks. The photo shoot itself was wonderful and I felt that I was a top model already! Wonderful day and experience.

June 10, 2024
Unprompted review
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Reply from Online Models

Dear Santosh,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Great experience, 4 shoots in 1...

I had a fantastic experience with Online Models, and thoroughly enjoyed being styled, dolled up by the lovely Sasha and shooting my images with Matt, he was really friendly and helpful. I especially enjoyed the outdoor shoots, I was in my element and can definitely see myself doing modelling regularly. Look forward to seeing the exciting opportunities that arise from this. Thanks for investing your time in me, Online Models.

June 12, 2024
Unprompted review
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Reply from Online Models

Dear Shveta,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.


Best Regards,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Great team and great photos!

From beginning to end it was a great experience at Soho Fashion Studios arranged by Online Models. Ava who I first spoke with gave me all the low-down of what to expect and from the moment Kasia greeted me I knew I was going to be looked after. She chose my 4 outfits from the suitcase of clothes I brought along and was very happy with the ones she picked out. Everything was very professional from the outset. I was into make-up with Maria really quickly. She really knows what looks good on camera. My photographer Ana made me feel really comfortable and we did shots inside and on location and got lots of great photos. I got a full report on how I worked with the team and assessment of where I could fit in the industry. I am over the moon the team are so confident that I am marketable and feel strongly that I will get castings. Here's to a new career!

June 12, 2024
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Reply from Online Models

Dear Sarah,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Well online models where great and so…

Well online models where great and so kind and friendly. They made me feel so at ease and helped me through every step. They took care of me and made me feel so welcome 😁 I had never done anything like modelling before in my life but they told me I was a natural and i had talent which made me very happy. The atmosphere was brilliant and I couldn't of had a better day. I definitely recommend online models as a company and feel that they are an amazing team. Thank you so so much for my experience.

June 12, 2024
Unprompted review
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Reply from Online Models

Dear Ann,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 1 out of 5 stars

I have just had an telephone interview…

I have just had an telephone interview with this agency and apparently passed with flying colours. All was going well until they asked me for a £50 deposit. I was not born yesterday and knew that any money needed could be deducted from my earnings as is the portfolio cost. I also have a booking with another agency on Monday and they have not asked for anything. There is no need to pay any money up front.

June 12, 2024
Unprompted review
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Reply from Online Models

Hey Mr Kevin,

Please accept our apologies. We are so sorry that our team didn't meet your high expectations. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to sort out all your queries and concerns as soon as possible.


Hope to hear from you soon,
Online Models
Customer Service Department

Rated 5 out of 5 stars

ONLINE MODELS TEST SHOOT EXPERIENCE

Everyone was really friendly and attentive. Eva was super nice on the phone and explained the process and what type of modelling options a mature model would be realistically most suitable for and what would be expected if taken on full time or if you choose to be part time. It was very encouraging as was the final assessment meeting after the shoot.. Be mindful that in order to proceed if your shoot is successful you will need to purchase a photo for your portfolio or any of the packages offered which range from a portfolio of 15 pictures to one that incorporates a website with contact field etc.. which is very useful if you do not have one already.

June 10, 2024
Unprompted review
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Reply from Online Models

Dear J. Charmain,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 1 out of 5 stars

I am writing to express my…horror

I am writing to express my disappointment with your agency and agent ‘Ava’ from models network.

I contacted the mature model agency through Facebook on Thursday 6th as it looked interesting. I was contacted by Ava who explained that I was ‘just what they are looking for’. We spoke happily in length about the session.

It was after we spoke that she said she would send me the link to register and it would cost £50 which is refundable when you arrive at the studio. I said to her that I cannot afford the price and told her I will contact her on Monday the 10th.

On Thursday evening I looked at the website and read the small print. It explained that you had to be thorough with HMRC. As I’m on benefits this wouldn’t possible.
Friday morning 7th I get a call from Ava explaining that she needs me to fill in the form. I reminded her about calling me on Monday and explained that I cannot participate as I am on benefits and would have to declare my earnings so the project would not benefit me. She persisted in saying she has paperwork for all of this and things could be sorted!? I was a bit confused as it didn’t sound professional but more desperate.. Again I felt pressured as she was asking me to borrow money from my son. She then told me that she would be at the studio on Monday at 8:45 to personally meet me give me back my refund and then take me to lunch! I finally agreed to sending the money and said I looked forward to meeting her.

Today I show up at the studio at 8.30. By 9 am Ava had not arrived, which I found very unprofessional. I asked Casha the studio manager if Ava would be here, she said she’s never met Ava and the agents don’t really come to the studio. I decided to phone her and got no response so left a message. I then emailed her and she replied that she was at the hospital with her granny and it was an emergency! Which I found pathetic…I called her and said I will be leaving as I am not a child and will not be treated like this considering my age 60 and having to lug a massive suitcase around with me. She told me I cannot get my refund back as I didn’t take any photos. I was totally shocked but expected to hear this desperate reply. I told her I am going to report this.
I spoke to Casha and told her everything saying I’m not satisfied at all. She agreed with me and said I should be refunded within 3-5 days. I am expecting this to be in my account then, as I haven’t got money to throw away and am struggling as it is.
Casha gave me the email address to write about my disheartening experience with your recruitment tactics to generate money.
I look forward to my refund and response.
I will be writing a review on the model’s website warning people of this deceitful way of your staff.

June 10, 2024
Unprompted review
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Reply from Online Models

Dear Consumer,

Apologies. I can definitely look into all of this for you if you can email us with your full name and shoot date. I will ensure that this issue is sorted out at the utmost importance. Again, thank you for taking the time to highlight this for us. Can you please give us a call at 0203 409 1357 or email us at rendall@model-network.co.uk. We would like to figure out the nature of this complaint and investigate this thoroughly.

Hope to hear back soon,
Online Models
Customer Service Department

Rated 5 out of 5 stars

A nice treat and productive experience

The experience was amazing and the whole process. Surrounded by professional make-up artist and photographer! Both made me feel comfortable and special. It was a nice treat and very productive.

Highly recommended! Thank you so much!

June 4, 2024
Unprompted review
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Reply from Online Models

Dear Anita,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

Rated 5 out of 5 stars

Trustworthy & Reliable

The online models team Liza, Amy and Oliver have been incredible throughout this whole process from start to finish. I’m not going to deny that I was a little apprehensive at the beginning however I can honestly say that I am not disappointed in my decision to take the leap and go ahead with the test shoot as the doors it has opened for me is amazing, thank you so much for your support and investment in me my future and the journey ahead!!

June 6, 2024
Unprompted review
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Reply from Online Models

Dear Jade,

Thank you for rating and reviewing Online Models! We can't express our gratitude enough for your kind words. We do our best to ensure everyone gets the best service and leave us as delighted as we are to meet them.

Best Regards,
Online Models
Customer Service Department

Rated 4 out of 5 stars

Amazing shoot

The Online Models team guided me through the process and made it simple and easy to attend the studio. It was really exciting going to the shoot for the first time at Soho Studios. The team were really helpful and made me feel relaxed throughout the process. As a result I felt confident and did my best at achieving some stunning photos. I'm definitely looking forward to getting booked on some jobs soon.

May 29, 2024
Unprompted review
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Reply from Online Models

Dear Steph,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Have a lovely day,
Online Models
Customer Service Department

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