OnlineAutoParts Reviews 

308
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(308)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered Gas Stray Struts and was…

I ordered Gas Stray Struts and was going to have them delivered , but was told there was an outlet in Sunshine West , which is just around the corner from me. Was told my order would be ready in two hours , but got an email in ten minutes to say my Struts were ready. Would highly recommend ONLINE Auto Parts. Very Happy

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

New starter motor for Triton ML

New starter motor for Triton ML. Online had the part in stock. Paid for it and picked it up the next day. Checked the new starter over. Very impressed with build quality! Looks just as good as the original if not better. The new starter kicks over the engine better than the original ever did. Very happy with the result!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

It was exactly as requested

It was exactly as requested, a quality part and well and truely on time. I can't comment about customer service as i bought it all online. But i cannot complain at all and the price was as expected.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered it Got it All good

Ordered it. Got what I ordered. Arrived on time and as stated. Item in perfect condition and working. Bulbs included which didn’t actually expect but happy to see. Would absolutely use again if something needed (touch wood) 😀

April 23, 2026
Unprompted review
Rated 3 out of 5 stars

Communication and delivery was great

Communication and delivery was great. The issue is even though it stated this part is suitable for my vehicle the part definitely was not suitable or useable for my vehicle.

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

Easy purchase

Easy purchase, quick turn around, product was ready for pickup when I arrived. The speedo cable I bought however wasn't greased on the inside and is quite noisy.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service.

Extremely poor customer service.
Paid for express post and part was delivered promptly. Only problem was it was the wrong part. Called up and explained it. Was told to send a message through and someone would contact me the following day.
They did not contact me.
Called up again and was told no picture came through, please send it again. I explained it was urgent and sent it again.
Received no contact again.
Called up a third time - they had still not recived picture. Sent it again and was told I would receive confirmation by 5pm. I did not.
They finally recived the picture and the new part was mailed 5 days after first contact.
Then my responsibility to mail the old one back.
The new part is crap. Window now makes a noise when going up - like the motor struggles.
Not impressed at all.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Outstanding service! Sent an enquiry late Friday and certainly did not expect a response that day bur I got a reply within minutes. Made my purchase, quick delivery at reasonable cost. Highly recommended

May 8, 2026
Unprompted review

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