OnlineAutoParts Reviews 

308
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, excellent product quality, and competitive prices across their extensive online catalog of auto parts. Many consumers also appreciate the helpful customer support, noting that orders are accurately processed and items arrive securely packaged and ready to install. However, some people mentioned issues with specific components or incorrect part fitting descriptions on the website. A few reviewers noted that certain replacement items failed prematurely, experienced operational noise, or required extra manual adjustments to fit correctly. Some buyers also reported receiving items that did not match expectations or experienced unexpected mechanical failures shortly after installation.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and fit their... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistent fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are extremely... See more

Quality

Customers report widespread satisfaction regarding product quality, noting that parts match descriptions... See more

Service

People report high satisfaction with the service, praising the knowledgeable staff and helpful assistance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a heater tap for my old VT Wagon. Easy enough to find on the site, great description, confident that the part would be a good aftermarket replacement. Everything was were it was supposed... See more

Rated 5 out of 5 stars

Came across this website when trying to buy a rear louvre which no one seems to make anymore BUT found a rear windy blind with these guys and after a few emails back and forth I placed an order and wh... See more

Rated 5 out of 5 stars

I have purchased quite a few bits and pieces for my old Hilux, from new shocks to a complete filter service kit. I’m in a remote town in southern wheatbelt WA and the parts always arrive prompt... See more

Rated 5 out of 5 stars

Nothing but perfect each time I have dealt with them. If wrong part sent, NP new part sent out. Or I return for a refund. I have done both a few times but out of the amount of times I got from here th... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

We are dedicated to supplying an amazing range of quality products at super low prices sending via mail order around Australia and world-wide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(308)

234 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered Tinting gear from…

Ordered Tinting gear from OnlineAutoParts and they delivered... full stop.

Delivery was quick from Brisbane, communication was great ..and I enjoyed tinting my car.

Will order from this mob again.

Legends

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

What a great way to shop

What a great way to shop , get exactly what you want great value , good quality products and fast delivery! I will definitely be buying more products from them. Thanks

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

OnlineAutoParts had the parts I needed at a great price. The parts were actually delivered in 24 hrs for a little extra, cheaper than driving there yourself. Why would you go elsewhere?

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and prices

Following my enquiry. A team member reached out to confirm that the auto part suits my car model. Which made my decision easier In addition to the reasonably priced parts which was cheaper than the well know auto parts outlets.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Everything spot on

Everything ordered arrived on time, parts were correct items and fitted perfectly. Prices were excellent. Will buy again.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to use website, fast delivery, product is exactly as described and appears to be good quality and functional. Great service. Would definitely use them again.

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Easy way to buy parts but not the best way to search for them

Easy way to buy parts, the search can be quite clunky as it won't just go the part you're looking for in the search section. Fort instance I will be searching for belt as in fan belt or a/c belt or alternator belt and it just does not find any belt at all, it goes to a dialogue only some boffin could possibly dream up. Can we go back to the simple way of searching for parts.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service all round!

Great selection of spare parts and the prices are unbeatable. Ordered online and received my shipment in record time, in the Outback! Thanks for the great service and will continue to support you - Leon!

March 20, 2026
Unprompted review
Rated 3 out of 5 stars

Great service on parts

Great service on parts, ordering online and pick up Saturday morning, very convenient, one lot of parts, out of 4 ordered and picked up, were wrong size, pulled apart rear end once at home and found bushes to be to small, will return to exchange, overall, not to bad

March 14, 2026
Unprompted review

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