Online Breast Pump Rental and Purchase Reviews 71

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 2 out of 5 stars

I ordered a Medihoney gel and expected delivery within next 24-72 hours as mentioned on the site. After 5 days I received a message that there are no pumps available for rent... But I hadn't ordered a... See more

Rated 5 out of 5 stars

Excellent service! So glad I found this place online. They made me feel like I wasn’t alone on my breastfeeding journey. I highly recommend Online Breast Pump Rentals to any breastfeeding/pumping mom!... See more

Rated 5 out of 5 stars

They were very quick to respond to my text and answer all my questions. Their pharmacy is open 24/7 in the hospital so it's very convenient to pick up and return the rental equipment at your convenien... See more

Rated 1 out of 5 stars

I paid everything online including $20 delivery fee. The person who delivered asked me to pay again, when I said I paid everything online, he left with bad attitude. (Well, he came back after 5-10 m... See more

Company details

  1. Medical Supply Store
  2. Pharmacy

Written by the company

Our mission is to make it easier for parents across the greater Toronto area to obtain essential lactation supplies and rental breast pumps. We home deliver rental breast pumps across GTA and parts of Ontario. We provide authorized Medela rental breast pumps as well as new Medela breast pumps and lactation supplies for parents in the greater Toronto area. We pride ourselves on our stellar service and care for each parent and baby. Please don't hesitate to reach out to us if you have any questions.


Contact info

3.5

Average

TrustScore 3.5 out of 5

71 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely love this breast pump

Absolutely love this breast pump! Makes my life easier and pumping quicker. The customer service was also excellent and the pump and parts were delivered super fast. Would definitely recommend to any mothers hoping to pump for their little ones.

June 1, 2022
Rated 1 out of 5 stars

Unprofessional delivery service

I paid everything online including $20 delivery fee.
The person who delivered asked me to pay again, when I said I paid everything online, he left with bad attitude. (Well, he came back after 5-10 mins or so to drop off the pump)
But, Is this the service for $20 home delivery?

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!

Very smooth and simple, they basically delivered at the door of my condo, within 24 hours of ordering.

I received all the instructions via SMS and it was extremely helpful.

Thank you so much!

April 19, 2022
Rated 5 out of 5 stars

Excellent service

This service is amazing. For a frazzled new Mom, being able to order a pump rental and parts online and have it delivered to my door is beyond useful. Quick service, and good text updates.

January 20, 2022
Rated 5 out of 5 stars

Quick, efficient service and good product

They were very quick to respond to my text and answer all my questions. Their pharmacy is open 24/7 in the hospital so it's very convenient to pick up and return the rental equipment at your convenience. Service is very efficient. Note: During the covid pandemic, you'll need to pass their covid screening to enter the hospital.

December 21, 2021
Rated 1 out of 5 stars

Not delivered

This was an emergency purchase. I had paid for the same day delivery but the item was sent through Purolator. The item has still not reached us after 4 days.

October 25, 2021
Online Breast Pump Rental and Purchase logo

Reply from Online Breast Pump Rental and Purchase

Dear Muzamil,

Thank you so much for your feedback. While we love positive feedback. We also value feedback that shows us a gap. I know that Norma from our team spoke to you today about the delivery gap. We do apologize for the inconvenience and are working to rectify. Please reach out directly if you need any additional assistance.
Shruti H Manager OBPR

Rated 5 out of 5 stars

Very informative

Very informative. Wish I knew some of the items discussed prior to giving birth and after birth. Thank you.

October 21, 2021
Online Breast Pump Rental and Purchase logo

Reply from Online Breast Pump Rental and Purchase

Thank you for your review and feedback. Really do appreciate you taking the time.
Shruti Manager OBPR

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Breast pump is way better than anything you can reasonably buy.

October 16, 2021
Online Breast Pump Rental and Purchase logo

Reply from Online Breast Pump Rental and Purchase

The Symphony is certainly one of the best breast pumps for parents. Glad that you got good results.
Shruti Manager OBPR

Rated 5 out of 5 stars

Excellent service

Excellent service! So glad I found this place online. They made me feel like I wasn’t alone on my breastfeeding journey. I highly recommend Online Breast Pump Rentals to any breastfeeding/pumping mom! I love that they operate out of a Pharmasave location you can visit as well :)

June 17, 2021

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