I didn't realise bit was auto doc as I probably wouldn't have bought it as last time from autodoc took a long time for delivery over a week but I was pleasantly surprised when it was delivered the fol... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend, great prices. Although parts came from Autodoc, they were so much cheaper than Auto doc’s website! Fast delivery, as described and well packaged! Will definitely be using them again... See more
Company replied
Ordering a replacement starter motor was problem free. Site was easy to navigate. Price was better than expected. New motor fitted and does the job. Delivery was ok, but I learned that despatched doe... See more
Company replied
Wow what brilliant service needed a egr valve.with cooler for vw crafter beat all the motor factors hands down super efficient. Well packaged.will definitely be ordering all my motor parts from this c... See more
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Company details
Information provided by various external sources
Onlinecarparts.co.uk is an online store of all widespread and rare car parts. Be sure that on the site onlinecarparts.co.uk you buy the most qualitative car parts of well-known car parts makers. Our partners and supplies are such car parts makers, as Bosch, Beru, Sachs, Luk, Hella, Valeo, Febi Bilstein, TRW, Ate, K&N, Metzger, and many others. On the site onlinecarparts.co.uk it is very easy to find all car parts that are in stock. Even inexperienced car owners will be able to find necessary car part and order it.
Contact info
4.2
Great
2K reviews
Asks customers to review
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Pros and cons
Although offering excellent value if they send you the wrong parts it is very difficult to return them or get a refund. They have a 14day return window which can be difficult if the parts look OK but are wrong when trying to fit them (brake pads in my experience)
June 15, 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hello Richard Lloyd!
Thank you for your feedback.
We’re glad you appreciate the value of our products, and we’re sorry to hear about the difficulties you experienced with the return process and fitting of the parts. We understand how frustrating it can be when an item appears correct but does not fit your vehicle as expected.
Our team would like the opportunity to review your case in more detail and assist you further. Please contact us directly at onlinecarparts@autodoc.co.uk, and we will do our best to help you find a suitable solution.
We appreciate your understanding and look forward to assisting you.
Best regards,
Onlinecarparts Team
First time use and no problems with the…
First time use and no problems with the service so far. Part was delivered as described.
June 15, 2026
Reply from Onlinecarparts - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
Onlinecarparts Team
Trusty and right parts
Trusty and right parts , fast delivery , will order again , many thanks.
June 9, 2026
Reply from Onlinecarparts - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
Onlinecarparts Team
The product was exactly as described…
The product was exactly as described and arrived in good time. Thankyou.
June 8, 2026
Reply from Onlinecarparts - Great Britain
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
Onlinecarparts Team
easy to order part and speedy delivery
June 9, 2026
Reply from Onlinecarparts - Great Britain
Hello!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad that we could provide you with the right car parts 🔧📦✨
Best regards,
Onlinecarparts Team
I checked your site and you had what I…
I checked your site and you had what I needed. No hassle and no bullshit what you advertised was what I got not having to send it back as it was the wrong part. Also ened to end tracking.
June 5, 2026
Reply from Onlinecarparts - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
Onlinecarparts Team
great value and good service
June 1, 2026
Reply from Onlinecarparts - Great Britain
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards,
Onlinecarparts Team
Slow to handle returns, dispatch not the fastest
Requested a return for faulty/defective parts and after 5 days they have still not reviewed the return request.
Despite the name of the website, it's a brand for AutoDoc who are based in Germany. So parts do seem take a little longer than you might expect to arrive.
June 5, 2026
Unprompted review
Reply from Onlinecarparts - Great Britain
Hello Tom,
Thank you for your feedback.
We are sorry to hear about your experience and any inconvenience caused by the waiting time for your return request review.
Please note that our warehouses are located in Germany and Poland. You can find this information on our website. Due to the international logistics process, delivery and return handling times may sometimes be slightly longer than expected.
We would also like to inform you that your return request is currently being processed. Our manager will contact you shortly to assist you with the complaint and provide further support regarding your case.
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
Onlinecarparts Team
The identification and ordering of the…
The identification and ordering of the parts were simple and straightforward and the delivery was excellent. Highly recommended
May 31, 2026
Reply from Onlinecarparts - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
Onlinecarparts Team
Great choice of parts, good prices.
There was a good range from different manufacturers of the parts. They covered a decent range in terms of price.
Delivery estimate initially seemed a bit far off, however the items were delivered much quicker.
May 28, 2026
Reply from Onlinecarparts - Great Britain
Hello!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad that we could provide you with the right car parts 🔧📦✨
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
Onlinecarparts Team
Price and help off the chat line on…
Price and help off the chat line on which part would fit the car
May 24, 2026
Reply from Onlinecarparts - Great Britain
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
Onlinecarparts Team
Thank you had no issues fitting the…
Thank you had no issues fitting the part and no problems with delivery
May 24, 2026
Reply from Onlinecarparts - Great Britain
Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards,
Onlinecarparts Team
Reply from Onlinecarparts - Great Britain
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards,
Onlinecarparts Team
Great experience with this company will…
Great experience with this company will buy again in the future.
May 22, 2026
Reply from Onlinecarparts - Great Britain
Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards,
Onlinecarparts Team
Legacy problem sorted.
Parts arrived on time, perfect fit, installed, and now rear brakes are silent. Even in reverse. A well documented Evoque failing corrected with non Land Rover parts. Wait for the questions should you share this feedback.
May 24, 2026
Reply from Onlinecarparts - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
Onlinecarparts Team
Excellent product.
May 19, 2026
Reply from Onlinecarparts - Great Britain
Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards,
Onlinecarparts Team
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