I bought 2 tickets to a concert and had the "fees" included in the price. I was quoted a price of $89.00 and an extra $7.50 for instant delivery. Upon checking my email, I noticed that I was charged... See more
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I got to the web site by accident and thought it was the venue site. So I was surprised when I paid more than I should have for the tickets. I can see using OnlineCity Tickets for heavily booked e... See more
I am finding this whole experience to be a bit confusing. I have never had to wait for tickets, nor am I sure about the procedure for actually having them on my phone. I do not understand the whole "c... See more
CustomerSHOULD BE SHOWN WHAt SEATS ARE STILL AVAILABLE AND SHOULD JAVE THE ABILITY TO SELECT, FROM AMONG THOSE STILL AVAILABLE, THE ONES MOST TO THEIR LOKING. And especially so at the price being char... See more
Company details
Information provided by various external sources
OnlineCityTickets.com is your source for concert, theater and sports tickets. Get your tickets as soon as possible.
Contact info
North Upper Wacker Drive 27, 60606, Chicago, United States
- onlinecitytickets.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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hopefully all went well
hopefully all went well
the show is still 4 mouths away
Had trouble because using UK address
Had trouble because using UK address - wouldn't accept my payment. Had to put a fake US address in.
I think I prefer having a paper ticket.
I hope I get my tickets in time!
Everything was easy to get to!!
Great experience!
your service is trash
you canceled my tickets with no explanation. your livechat service is trash.
very efficient.
very easy to navigate and complete…
very easy to navigate and complete purchase
Fast and easy
Very fast mobile delivery.
Too many steps not very user friendly
Quick and easy!!!
The tickets were poorly delivered
The tickets were poorly delivered. They were tossed onto the front porch without any notification they had arrived.
Easy to use site
Easy to use site. Got e tickets right away. Only downside is that tickets can’t be saved in wallet.
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