I bought 2 tickets to a concert and had the "fees" included in the price. I was quoted a price of $89.00 and an extra $7.50 for instant delivery. Upon checking my email, I noticed that I was charged... See more
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See what reviewers are saying
I got to the web site by accident and thought it was the venue site. So I was surprised when I paid more than I should have for the tickets. I can see using OnlineCity Tickets for heavily booked e... See more
I am finding this whole experience to be a bit confusing. I have never had to wait for tickets, nor am I sure about the procedure for actually having them on my phone. I do not understand the whole "c... See more
CustomerSHOULD BE SHOWN WHAt SEATS ARE STILL AVAILABLE AND SHOULD JAVE THE ABILITY TO SELECT, FROM AMONG THOSE STILL AVAILABLE, THE ONES MOST TO THEIR LOKING. And especially so at the price being char... See more
Company details
Information provided by various external sources
OnlineCityTickets.com is your source for concert, theater and sports tickets. Get your tickets as soon as possible.
Contact info
North Upper Wacker Drive 27, 60606, Chicago, United States
- onlinecitytickets.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Download tickets to WALLET
I want to download the tickets to my apple wallet :(
Quick and easy
Easy ordering received tickets thru…
Easy ordering received tickets thru email download no hassles
great experience
I have an order number
I have an order number, but not tickets or email on how to get them. Not easy to simply buy tickets. I don’t even know if I have them yet
The process was pretty easy
The process was pretty easy. Just remember to start on a laptop or other device that can send documents to a printer, because these are not electronic tickets for your phone.
Thanks great and simple
Very upset that handling fees and…
Very upset that handling fees and surcharge are not shown prior to purchase. My fees were over $100.00 and I would not have bought them if I was aware of this. I will never use this site again
Very simple to use!
Trust
Trust
I can't really trust this until the tickets are in my hand or on my phone. This makes me nervous given how much they cost.
Process was simple and straight…
Process was simple and straight forward. No surprises.
Thank you
It was an easy process getting my…
It was an easy process getting my tickets.
Didnt get my tickets yet
Missing Ticket
I have tried to explain, without any success, to the customer service rep that I was missing one ticket from my order. They have yet to follow up with my issue and resolve the matter.
Highly disappointed in the whole process.
I haven't received my tickets yet
I haven't received my tickets yet, however it appears that my order has been processed. Happy so far and will be more excited when I get the tickets.
I bought tickets through Online city…
I bought tickets through Online city tickets for Imagine Dragons last year and was very satisfied. I wish I could have the tickets delivered sooner than July 27th though. So if that is possible, I would appreciate it. Thank you.
Cindy
Very easy to order and received my…
Very easy to order and received my ticket download instantly
No Complaints so far!
The ordering process was very easy and seemed to be very reliable, hopefully all goes well with the actual concert!
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