OnlineCityTickets Reviews 

1,398
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I bought 2 tickets to a concert and had the "fees" included in the price. I was quoted a price of $89.00 and an extra $7.50 for instant delivery. Upon checking my email, I noticed that I was charged... See more

Rated 4 out of 5 stars

I got to the web site by accident and thought it was the venue site. So I was surprised when I paid more than I should have for the tickets. I can see using OnlineCity Tickets for heavily booked e... See more

Rated 4 out of 5 stars

I am finding this whole experience to be a bit confusing. I have never had to wait for tickets, nor am I sure about the procedure for actually having them on my phone. I do not understand the whole "c... See more

Rated 3 out of 5 stars

CustomerSHOULD BE SHOWN WHAt SEATS ARE STILL AVAILABLE AND SHOULD JAVE THE ABILITY TO SELECT, FROM AMONG THOSE STILL AVAILABLE, THE ONES MOST TO THEIR LOKING. And especially so at the price being char... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

OnlineCityTickets.com is your source for concert, theater and sports tickets. Get your tickets as soon as possible.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.1

All reviews

(1,398)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I have an order number

I have an order number, but not tickets or email on how to get them. Not easy to simply buy tickets. I don’t even know if I have them yet

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

The process was pretty easy

The process was pretty easy. Just remember to start on a laptop or other device that can send documents to a printer, because these are not electronic tickets for your phone.

May 16, 2019
Unprompted review
Rated 4 out of 5 stars

Trust

Trust
I can't really trust this until the tickets are in my hand or on my phone. This makes me nervous given how much they cost.

May 14, 2019
Unprompted review
Rated 1 out of 5 stars

Missing Ticket

I have tried to explain, without any success, to the customer service rep that I was missing one ticket from my order. They have yet to follow up with my issue and resolve the matter.
Highly disappointed in the whole process.

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

I bought tickets through Online city…

I bought tickets through Online city tickets for Imagine Dragons last year and was very satisfied. I wish I could have the tickets delivered sooner than July 27th though. So if that is possible, I would appreciate it. Thank you.
Cindy

May 13, 2019
Unprompted review

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