We worked with Claire for couples counselling, and the experience was extremely helpful. She provided practical communication tools and strategies that helped us reduce conflict and understand each ot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are one of the UK’s largest and most trusted providers of online relationship counselling. Whether you're feeling disconnected, arguing more than usual, or simply struggling to communicate. We offer professional support for every kind of relationship — for couples and individuals. Whatever your situation, you are not alone. All of our couple therapists are fully qualified, highly experienced, and hand-picked for their warmth and down-to-earth approach. With guaranteed appointments, instant online booking, and sessions available seven days a week (8.00am–9.00pm), we’ve made it easy to get the help you need, when you need it. You can choose to speak to someone as a couple or on your own — all from the comfort and privacy of your own home. We’ve helped thousands of people feel heard, supported, and more connected. If you're wondering whether couples counselling could help, we are here to make the first step feel simple.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My partner and I had always struggled with resolving arguments particularly around apologies. Janine Knight was just amazing in how she helped us and brought our relationship back from a deterioration - I don’t hesitate to say she saved our relationship. She provided each of us validation with our own issues and our communication and respect for each other has grown immensely. Would recommend to anyone. Thanks so much Janine!

Reply from onlinecouplescounselling.com
Elaine was fantastic! My husband and I received a lot of support and helpful advice from Elaine. Elaine provided useful tools and compassionate insight to our situation. Would highly recommend.

Reply from onlinecouplescounselling.com
We saw Sian Jones for some marriage counselling and we found that she has an amazing ability to explain back to you EXACTLY how you are feeling. Both me and my husband just couldn't believe it! It was like she had experienced every single feeling we had at some point so she could really relate to it. At no point did she judge either of us she just helped understand each other's perspectives and got us actually communicating properly again! Thank you

Reply from onlinecouplescounselling.com
Tim was excellent in his approach, giving both of us time. He is supportive but will also challenge where appropriate, whilst providing a safe space and helping the other person to understand different perspectives. He made a huge difference for us, and whilst I was initially sceptical, I would whole-heartedly recommend him.

Reply from onlinecouplescounselling.com
I was really impressed with the customer service. I was a bit apprehensive about booking online but Sian Jones got back to me really quickly and confirmed my appointment.

Reply from onlinecouplescounselling.com
Relationship breakdown
Trish helped my partner and I as we attempted to work through issues which resulted in the end of the relationship. Having Trish's support and guidance helped us to end the relationship in an amicable way by giving us a structured and safe space to express anger and emotions but to ultimately gain closure and move on. I would recommend to couples who are at the point of relationship breakdown at the end of a long term relationship

Reply from onlinecouplescounselling.com
We had some sessions with Trish and were a little sceptical at first but counselling has made a massive change to our relationship in just a few sessions. We had too many problems to discuss but the main one was bad communication which resulted in arguments and problems never being resolved. It does take a conscious effort to improve things but I would recommend both Trish and counselling to anyone who has been thinking about trying it. My partner and I can talk about all of the things that we fell out about all of a sudden and I can't thank Trish enough for her work.

Reply from onlinecouplescounselling.com
My wife and I have always had a strong relationship and during Covid it got stronger but we feel equally as strongly that we still had issues we could work through or weren’t even aware of. So we did a session with Sian and wow it’s been an amazing and beneficial decision. So much so that we still regularly see Sian for check-up sessions and to touch base. I would highly recommend her to anyone

Reply from onlinecouplescounselling.com
After trying a number of different places, most of who didn’t come back to us. It was so nice to be able to book the specific time and date we wanted without any fuss at all. Our therapist really did help us repair our relationship and it didn’t even take very long. We wish we had done it years ago.

Reply from onlinecouplescounselling.com
I would both recommend online couples counseling to anyone!

Reply from onlinecouplescounselling.com
Kathy Hoggart is amazing. With Kathy’s help my husband and I are back ‘on track’. Kathy reassured us that both of our feelings count and because of this Kathy gained our trust instantly. Kathy quickly helped us to identify what could be causing our issues and how we can use simple techniques and solutions to resolve/manage/accept them. Kathy had a very thoughtful approach throughout our sessions so that they were well planned and logical but also free flowing and flexible and without her being overbearing or dictating the pace. We had quick exercises that we willingly did in between our sessions that also really helped with our conversation during them. The support Kathy gave us to resolve our issues was superb. The tips and encouragement Kathy gave us helped us to work well together during the sessions. We were also able to work independently so that we made good progress from one session to the next. We are still using those tips now and we still remind each other when we need to of the wonderful guidance Kathy gave so that we can continue to benefit from it whenever we need to. Thank you Kathy

Reply from onlinecouplescounselling.com
Trish has great process and was clearly very experienced. She helped my wife and I patch things up and provide a grounding for better communication. I’d highly recommend Trish.

Reply from onlinecouplescounselling.com
Trish came across as experienced and non-judgemental. She helped us explore our issues calmly and reflectively.

Reply from onlinecouplescounselling.com
When contacting the service, I was impressed with how quickly I received a response. Very helpful.
Our wonderful counsellor Kathy has been amazing! She kept us both focused on our main goal! She made us feel at ease and made us both feel comfortable and safe to be able to discuss our concerns. She enabled us to express ourselves but also helped us see where we can make improvements. I would highly recommend and was honestly sad for the sessions to end as we always had lovely discussions. Thank you Kathy.

Reply from onlinecouplescounselling.com
Although my husband was not comfortable discussing our marital problems our therapist Jo really helped us understand how to approach the issues and gave us a good foundation/plan to build upon.
They say the first step is to talk about the problems, and talking with Jo really helped with that!. It was the first time we have had any kind of counselling, which filled me with dread, but within a couple of minutes of the Zoom meeting Jo put my mind at rest.”

Reply from onlinecouplescounselling.com
My partner and I were so pleased with the service offered by Online Couples Counselling service. The booking was so easy and our appointment was confirmed almost instantly. From start to finish it only took about 20 minutes to book and get confirmation! We are still seeing our therapist (Kaye) and it is really helping us.

Reply from onlinecouplescounselling.com
My husband and I would recommend 'online couples counselling'. Although we were apprehensive and a little nervous initially, Sian immediately made us feel relaxed. The booking system was easy and enabled us to choose our therapist after reading about them and at a time that suited us both. We had been having problems for a while, but with Sian's help and guidance we were able to listen and understand each others point of view. Our relationship is much stronger now and I'm so grateful for the help we received.

Reply from onlinecouplescounselling.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.