Online Divorce Reviews 938

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the straightforward nature of the user experience, making complex processes much simpler. Many appreciate how the service streamlines tasks, saving time and effort, and often note the clear explanations provided. However, some people were dissatisfied with the pricing and payment structure, mentioning unexpected additional fees and charges that were not clearly communicated upfront. There were also occasional concerns about the service, with a few customers reporting issues with receiving paperwork promptly or feeling that the support did not meet their expectations.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting its ease and speed. Many reviewers... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the great service... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to navigate... See more

Price

Consumers find price to be negative, expressing significant dissatisfaction with unexpected and misleading... See more

Payment

Customers had negative experiences with payment, expressing significant dissatisfaction with unexpected and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more

Company replied

Rated 4 out of 5 stars

Amount of $$ it cost though online vs attorney. Best for uncontested divorce.

Company replied

Rated 5 out of 5 stars

The representative under stood I was disabled and having a hard time maneuvering through the forms to make the necessary changes I needed to make in order to process. He was very helpful, guided me t... See more

Company replied


Company details

  1. Legal Services

Written by the company

Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.


Contact info

3.9

Great

TrustScore 4 out of 5

938 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

For something so important and for a…

For something so important and for a company that sells a single service you’d expect them to be pros. Also, for paying for platinum service I am treated like garbage. Nothing has moved forward, I was misinformed, they take forever to respond, sending me wrong documents.

November 17, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We regret that your process took longer than expected, Luke. Some cases require additional steps, but we aim to make the experience as smooth as possible. We take customer service seriously and are continually looking for feedback to improve our service

Rated 5 out of 5 stars

Simple to order

Simple to order

November 15, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 5 out of 5 stars

End my marriage

It offered a lot of specific information for my state.

October 10, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the positive feedback!

Rated 3 out of 5 stars

So far I do not know what I like or not…

So far I do not know what I like or not like. All I've done is pay for it so we'll see what happens next.

November 11, 2025
Unprompted review
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Reply from Online Divorce

Thank you for leaving your review. If you need any assistance, please reach out to us directly through your account, we're here to help!

Rated 5 out of 5 stars

Well I dont know yet

Well I dont know yet. I just paid but have yet to get the paperwork or an email

November 10, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We’re so happy to have you as a customer. Please reach out to us directly through your account, we're here to help!

Rated 5 out of 5 stars

The Right Choice

Thanks for your step by step process!

January 11, 2025
Unprompted review
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Reply from Online Divorce

Thank you for being our customer and leaving us a wonderful review!

Rated 5 out of 5 stars

I give this process 5 stars

I give this process 5 stars. I was talking to a lawyer and they told me that it would be $3,000 fee! My children are grown, our house is in foreclosure. So I have nothing left. I have been married for 53 years. I left my husband 6 years ago. Now that he lost the house there is nothing else I want. But I can't afford a lawyer so thank you for providing this opportunity for me to be free.

October 27, 2024
Unprompted review
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Reply from Online Divorce

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Rated 5 out of 5 stars

Simple, fast

It was an easy and fast experience.

October 22, 2025
Unprompted review
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Reply from Online Divorce

Thank you very much for sharing your review!

Rated 5 out of 5 stars

I have only just begun

I have only just begun, so I don't know how it's going to go, but going through the questionnaire was easy!

October 19, 2025
Unprompted review
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Reply from Online Divorce

Thanks for sharing your review with our community that you are finding the questionnaire easy.

Rated 1 out of 5 stars

Felt scammed when most vulnerable

BE WARNED THERE IS AN AUTOMATIC RECURRING CHARGE FOR “SERVICE” AS SOON AS YOU PAY FOR INTIAL QUESTIONAIRE. SCAM.
Forms weren't filled out correctly from questionnaire and no actual help filling them out once generated from questionnaire. I was told to go back to questionnaire to edit and when that resulted in same errors on finalized forms i was told to go line by line and email back exactliy what i wanted forms to read , they kept saying I was required to use the "manually imput" method for what I wanted on the final draft of divorce forms. I found it way easier to just fill out forms i had in my possession from the courthouse myself. Which is exactly what i was trying to avoid. I asked several times, for example, to have forms read 1 child over 18 not dependent, instead forms were marked no children. Nowhere to add income/expense debts/assets (except by the manual imput method that i explained above) and only because I asked otherwise the forms would have been submitted blank in these areas and incorrectly filled out in other areas. Asked for money back several times and was told no due to getting forms via email...these same forms available on court website. I FELT SCAMMED AND RECEIVED NO ACTUAL HELP WITH MY DIVORCE FORMS. WASTE OF MONEY AND VALUABLE TIME.

October 8, 2025
Unprompted review
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Reply from Online Divorce

Hello Samantha, we are unable to verify and account under the email you provided. Please reach out to us directly so that we can help you move forward.

Rated 3 out of 5 stars

It's fine

I've only entered information so far, so hard to say, but so far so good!

October 16, 2025
Unprompted review
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Reply from Online Divorce

Thank you for taking the time to leave us this review! Please reach out to us directly through your account if you need any assistance.

Rated 5 out of 5 stars

Hassle free divorce

Easy questions to answer. Seems straight forward.

October 16, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 5 out of 5 stars

Sooooo easy and simple

It was Sooooo easy and simple. I felt assured that this will be done right. What a load of my shoulder, thank you Sooooo much.

October 15, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thanks for sharing your review with our community. It means a lot to us.

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