Online Divorce Reviews 938

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 245 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of use and the straightforward nature of the user experience, making complex processes much simpler. Many appreciate how the service streamlines tasks, saving time and effort, and often note the clear explanations provided. However, some people were dissatisfied with the pricing and payment structure, mentioning unexpected additional fees and charges that were not clearly communicated upfront. There were also occasional concerns about the service, with a few customers reporting issues with receiving paperwork promptly or feeling that the support did not meet their expectations.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting its ease and speed. Many reviewers... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the great service... See more

Website

People report ambiguous experiences with the website. While some customers found the website easy to navigate... See more

Price

Consumers find price to be negative, expressing significant dissatisfaction with unexpected and misleading... See more

Payment

Customers had negative experiences with payment, expressing significant dissatisfaction with unexpected and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was concerned at first when filing my divorce with this company but after reading the reviews I decided to file. I am very happy I did. First Customer Service is outstanding. I called several times... See more

Company replied

Rated 4 out of 5 stars

Amount of $$ it cost though online vs attorney. Best for uncontested divorce.

Company replied

Rated 5 out of 5 stars

The representative under stood I was disabled and having a hard time maneuvering through the forms to make the necessary changes I needed to make in order to process. He was very helpful, guided me t... See more

Company replied


Company details

  1. Legal Services

Written by the company

Online Divorce will help you to terminate your marriage quickly and easily, you will not need to spend time and money on an attorney. Using our service, you can readily fill divorce forms online simply by answering the questions about your marriage. Online Divorce gives 100% guarantee that your divorce forms will be approved by the court.


Contact info

3.9

Great

TrustScore 4 out of 5

938 reviews

5-star
4-star
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2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

No hassle

No hassle, Inexpensive

August 19, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you very much for sharing your review. We love hearing from our customers.

Rated 4 out of 5 stars

Ease of use

Ease of use , so far

September 15, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you, Glenn! Your feedback means a lot to our team.

Rated 2 out of 5 stars

I couldn't use my card for Affirm

I couldn't use my card for Affirm, but it took the entire charge on the same card??? Why offer the payments?

September 13, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Please reach out to customer service to help change your payment method. We're happy to help!

Rated 1 out of 5 stars

They kept finding little reasons to…

They kept finding little reasons to drag out an uncontested divorce without children, insisting on sending paperwork back and forth through the mail until finally they lost a $408 money order for the filing fee by not requiring a signature for original documents. Idiots, and if you mess with them knowing this you must be an idiot too.

September 10, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We strive to assist every customer, but we couldn’t verify your account in our system. If you used our service and encountered an issue, we’d like the chance to make it right. Please reach out to us so we can investigate and help resolve your concerns

Rated 5 out of 5 stars

Price

Price is important

September 7, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Agree! Thank you for sharing your feedback.

Rated 5 out of 5 stars

Enroll

Easy to access and enroll

September 5, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for sharing!

Rated 3 out of 5 stars

Divorce----------

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September 5, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Divorce is hard. Please message us if we can help make the process easier on the site. Thank you.

Rated 4 out of 5 stars

It was easy

It was easy, just had a couple of issues with the site

January 9, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Glad it was easy. Please message us with any issues. Your feedback is valued. Thanks.

Rated 5 out of 5 stars

You did excellent

You did excellent! Thank you so much.

August 26, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for trusting us to help with this difficult process.

Rated 5 out of 5 stars

So far so good

So far so good! Thank you!

August 28, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

We really appreciate you sharing your review of our service. Thank you!

Rated 5 out of 5 stars

I have had 0 problems with Online…

I have had 0 problems with Online Divorce. They have helped me with my divorce so much! They answer any questions quickly and are very helpful and respectful! I recommend them very much, even my family is impressed with them!!

August 26, 2025
Unprompted review
Online Divorce logo

Reply from Online Divorce

Thank you for the review! We’re so happy to have you as a customer.

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