Fantastic service. Very prompt reply and easy to navigate website. All felt very professional and I couldn't believe how quickly my request was dealt with. Will certainly use again. However all th... See more
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Review summary
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I had been feeling unwell for such a long time and knew that something was not right despite visiting my doctors a number of times! I decided to take matters into my own hands and paid for blood tests... See more
Ordered item which Royal mail lost. Refund issued with no problems. Great customer service and support Would definitely use again. Thank you so much.
Consultation process was thorough and easy to follow. Review by clinician was provided quickly. Medication was received the next working day. Great service
Company details
- Online Prescription Medication Vendor
- Women's Health Clinic
- Online Pharmacy
- Pharmacy
- Travel Clinic
- Weight Loss Service
About LloydsPharmacy Online Doctor
Written by the company
LloydsPharmacy Online Doctor is a doctor-led initiative providing safe and reliable remote online healthcare to anyone in the UK. Our patient-centred model of healthcare allows patients to tailor care around their schedule, and increases healthcare access for harder-to-reach patient groups.
As the first ever online healthcare organisation to register with the government regulator of healthcare – the Care Quality Commission – we pride ourselves on our pioneer status and work constantly to expand the boundaries of personalised healthcare.
Weight loss treatment
Men's health treatments
Women's health treatments
Contact info
50 – 54 Wigmore Street, W1U 2AU, London, United Kingdom
- 020 7989 9888
- support@lloydsonlinedoctor.com
- onlinedoctor.lloydspharmacy.com
4.3
Excellent
16K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very quick and easy to reorder
Easy to reorder and the consultation was easy to complete. One completed, the review was done were quickly and the product was then sent out immediately
April 1, 2026
Unprompted review
Reply from LloydsPharmacy Online Doctor
Dear Jennifer,
Thank you for your 5-star review. We’re pleased to hear that you had a positive experience with our service.
Kind regards,
LloydsPharmacy Online Doctor
Easy website to navigate
Easy website to navigate. Very good online support with weight loss injections. Excellent customer service - Replying very fast to online questions.
April 4, 2026
Unprompted review
Fast and Effective
Fast, effective, and informative service. Easy to use and straightforward to understand.
April 3, 2026
Unprompted review
Signed me up to recurring charge…
Signed me up to recurring charge subscription I never asked for. Refused to refund money although I hadnt recieved the order.
April 3, 2026
Unprompted review
Reply from LloydsPharmacy Online Doctor
Dear Neil,
Please accept our sincere apologies for the experience you have had using our service.
We take all feedback extremely seriously and always ensure that we keep improving the service for our patients.
With the information provided, we are unable to locate your account to investigate this further. Please may you send us a message by logging in to your patient record you have with Online Doctor: https://onlinedoctor.lloydspharmacy.com/login
We will be able to investigate this for you as soon as.
Once again, we apologise for the inconvenience this may have caused.
Kind regards,
LloydsPharmacy Online Doctor
I’ve been using Lloyds online pharmacy…
I’ve been using Lloyds online pharmacy for years & had no issues such a smooth & fast process
April 3, 2026
Unprompted review
Reply from LloydsPharmacy Online Doctor
Dear Jayde,
Your positive review is greatly valued. We’re committed to maintaining a high standard of service.
Kind regards,
LloydsPharmacy Online Doctor
First class service with excellent consultation
First class service with excellent consultation. Prompt response received.
April 2, 2026
Unprompted review
Used their service today and all went…
Used their service today and all went really well. Would save the contact for the future
April 1, 2026
Unprompted review
Reply from LloydsPharmacy Online Doctor
Dear Alissa,
Thank you for taking the time to leave us a review. We’re apprevciate your positive feedback.
Kind regards,
LloydsPharmacy Online Doctor
Really fast and efficient feedback
March 29, 2026
Unprompted review
Very Low Price and easy to book on…
Very Low Price and easy to book on line. Excellent delivery. would recommend
March 31, 2026
Unprompted review
They made it very easy for me too order…
They made it very easy for me too order my medication .. great service
March 23, 2026
Unprompted review
Consultation was done swiftly & thoroughly
Consultation was done swiftly with response in just a few hours. Full analysis was there for me to read and medication was shipped the same day. Would definitely recommend.
March 23, 2026
Unprompted review
Easy to understand
March 25, 2026
Unprompted review
An amazing service!
An amazing service-quick, thorough & professional
March 23, 2026
Unprompted review
Time taken to treatment from information given
the time it's taken to go through the information and treatment given is very quick and easy.
March 14, 2026
Unprompted review
your site is easy to navigate and info…
your site is easy to navigate and info is helpful.
March 17, 2026
Unprompted review
Reply from LloydsPharmacy Online Doctor
Dear Roger,
Thank you for sharing your experience with us. We’re glad you’re satisfied overall and value your feedback as we continue to enhance our service.
Kind regards,
LloydsPharmacy Online Doctor
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